They responded to my request not to call, which I thought was great. After all, you are usually bombarded with phone calls after a brief written contact.
I was given suitable suggestions according to my wishes. My questions, even if I asked the same ones umpteen times, were always answered kindly and promptly. There was also no pressure, as is usually the case.
Unfortunately, there was a small mistake when I connected, the wrong things and options were taken out. However, this was changed immediately after I mentioned it. Now it is as it should be. I hope it continues to work so well, the insurance is still very new, I can't say any more about it yet.
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