Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com
TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.84 out of 5
Excellent
1,385 Reviews
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Mundillo Hotels GmbH is an online travel agency based in Schönefeld and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 250 first-class and hand-selected small hotels are waiting to be...
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Contact information

Mundillo Hotels GmbH / fincahotels.com
Attilastraße 16
12529 Schönefeld
Germany

Contact person
Annett & Knut Sievers

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,152
4 stars 142
1 star 0
Quality
Value
Services
Realisation
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer loyalty

4.91 out of 5
321 Reviews

Customer satisfaction

4.87 out of 5
308 Reviews

Professional demeanour

4.90 out of 5
299 Reviews

1,304 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Everything was great with the booking. What's a little annoying are the many emails afterwards. When are you arriving? Which flight? Do you have a rental car? When and at what time are you leaving? Would you recommend us to others? Could you take two minutes to rate us? Etc., etc. If it weren't for all that, and if you didn't have to know everything down to the minute in advance and pass it on... if it weren't for all that, you might be able to enjoy your actual vacation a little more.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
11/03/2026Anonymously
Mundillo Hotels GmbH / fincahotels.com Comment from Mundillo Hotels GmbH / fincahotels.com:
Hello, we are pleased that you have taken the time to write a review. We would like to respond to your criticism of the "many" emails. Bookers receive a maximum of three emails from us before arrival.

We fully understand if you personally find the "aftercare" of a booking annoying. However, it is very important for small hotels to know the travel times of their future guests in advance.

Small hotels do not have a reception desk and want to avoid guests arriving late without prior notice and finding themselves standing in front of a locked door or wanting to check out at a very early hour when no one is in the hotel. Such moments must be avoided in the interests of arriving and departing guests. Only if the hotel operator is aware of these times can they prepare for them in the interests of their guests.

We would be delighted if you would no longer regard the relevant information emails as a nuisance, but as a helpful tool to make your arrival and departure as smooth as possible.

Best regards, Knut Sievers
3.87 out of 5
Good
Recommendation
This is the third time we have booked with Mundillo.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
07/03/2026Marianne R.
5.00 out of 5
Excellent
Recommendation
Excellent advice for a hotel in Mallorca, as the staff knew the hotel and helped us with our room request. This is exactly the kind of qualified and exemplary vacation advice we want.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/03/2026Hermann S.
5.00 out of 5
Excellent
Recommendation
We were completely satisfied with the advice, service, and speed. We'd be happy to come back!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
25/02/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We have been booking with Mundillo for years and have always been very satisfied. We particularly appreciate the highly personalized service and customer advice and support.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
21/02/2026Anonymously
4.75 out of 5
Excellent
Recommendation
Very friendly and competent advice.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
20/02/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice hotel selection, easy to book.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/02/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Ms. Sievers responded very well to our specific requests. The suggestions were compiled and presented very quickly. They were excellent recommendations of a suitable scope, so that the choices were not too confusing and we were able to quickly decide on a suitable hotel. Everything was communicated in a pleasant manner. An unclear price difference was quickly checked and clarified.
Overall, we are extremely satisfied at this point.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/02/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Fast, reliable, as always
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
08/02/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Fast and friendly communication.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
07/02/2026Frank D.
5.00 out of 5
Excellent
Recommendation
Everything has been excellent so far. We are looking forward to our vacation in May.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/02/2026I.
5.00 out of 5
Excellent
Recommendation
Excellent website, huge selection of beautiful hotels, booking process is easy and quick.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/02/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The online booking went perfectly. The necessary feedback and information were sent promptly and directly by email. The booking was then confirmed with the corresponding payment.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
16/01/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The booking didn't take long, and it was also a very nice reception via Emil.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
15/01/2026Joe B.
5.00 out of 5
Excellent
Recommendation
I started booking on Fincahotels.com years ago and have booked several agrotourism hotels. Every property was beautiful, located in a great setting, and offered everything I could have wished for.
It is always a great experience to see the passion with which fincahotels.com and the Sievers couple work hard to ensure that guests have a wonderful time in dreamlike hotels. Thank you...I am simply in love with this ultima paradiso. Petra
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
14/01/2026P.
4.00 out of 5
Good
Recommendation
Clear overview of hotels/fincas
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/01/2026Kurt W.
4.80 out of 5
Excellent
Recommendation
smooth and very friendly communication
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/01/2026Anonymously
5.00 out of 5
Excellent
Recommendation
So far I've only booked and it's been smooth.
My questions were answered promptly by email and a very nice phone call gave me a better impression of the location and the venue, which was very helpful for me. Thanks again for that!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/12/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Very personal and nice advice, thank you very much 🙏👍
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/12/2025C.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the reservation and the sending of the contract! However, I would only like to evaluate all the other criteria once we have actually completed our vacation trip, which is still 5 months away. My husband and I are really looking forward to the finca!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
10/12/2025Anonymously
81 Reviews from
4 other sources
4.70 out of 5
Excellent
5.00 out of 5
Excellent
1 review on golocal
 
13/11/2017
4.84 out of 5
Excellent
47 reviews on Google Maps
 
11/03/2026
4.50 out of 5
Excellent
32 reviews on Facebook
 
03/02/2025
4.38 out of 5
Good
1 review on
 
23/03/2022
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/12/2016  |  Last update: 16/03/2026   |  Report profile

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