Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.84 out of 5
Excellent
1,127 Reviews
Contact information
Mundillo Hotels GmbH is an online travel agency based in Schönefeld and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 250 first-class and hand-selected small hotels are waiting to be...

Contact information

Mundillo Hotels GmbH / fincahotels.com
Attilastraße 16
12529 Schönefeld
Germany

Contact person
Annett & Knut Sievers

99% Recommended
5 stars 964
4 stars 112
1 star 0
Excellent (4.87)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer loyalty

4.92 out of 5
293 Reviews

Customer satisfaction

4.88 out of 5
279 Reviews

Professional demeanour

4.91 out of 5
273 Reviews

1,085 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
4.22 out of 5
Good
Recommendation
The service at the time of booking was very professional. There were some language barriers on site as German was not spoken as described on the website.
We were particularly pleased with the food on offer and the very, very friendly staff. Breakfast and dinner were always great and very delicious! The cuisine in this hotel is highly commendable!
It was a pity that we couldn't use our booked half-board on Monday evening either. This should be improved in the catalog.
The staff on site were very courteous. Our room was nicely furnished and very clean. The property invites you to recharge your batteries and relax! Very nice ambience.
Apart from that, we were completely satisfied and had a lovely vacation in a beautiful finca that places great value on sustainability. Thank you!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
22/02/2024M.
4.80 out of 5
Excellent
Recommendation
As half-board guests, we were able to enjoy the excellent Mallorcan cuisine and the wonderful service in the restaurant. We would love to come back.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
18/02/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Rarely have I seen such a functionally well-designed website and the information it contains! Can only be recommended. If the fincas also fit, then there's a 1 with distinction!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
15/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
There were a few misunderstandings with the accommodation on site. Mr. Sievers from fincahotels was extremely supportive, even though he didn't have to do this as an intermediary. You could tell how much he cared about our well-being.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/02/2024B.
5.00 out of 5
Excellent
Recommendation
The website is well structured and clearly laid out. The telephone support for individual questions was very helpful. And the additional offer "Book flights" was better than on other platforms.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
30/01/2024I.
5.00 out of 5
Excellent
Recommendation
Too early for your many questions!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
19/01/2024Dr. Wolfram F.
5.00 out of 5
Excellent
Recommendation
Uncomplicated booking
Quick confirmation for all requests.
Very friendly and nice advice.
Gladly again at any time.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
17/01/2024Jürgen J.
5.00 out of 5
Excellent
Recommendation
Very good presentation of the fincas, friendly, reliable telephone advice, smooth booking process, reconfirmation.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
28/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I was able to call with all my questions at any time. Very professional advice, even when I completely changed the dates of the booking, a solution was found promptly.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
27/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly personal advice
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Everything TipTop, THANK YOU
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
25/10/2023C.
5.00 out of 5
Excellent
Recommendation
Our wishes were very quickly forwarded to the Finca Hotel and also fulfilled.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
23/10/2023Anonymously
4.35 out of 5
Good
Recommendation
Since our desired hotel was partially booked, solutions were sought (room relocation) so that a stay was possible.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
05/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very fast response to requests, very good selection and excellent price/performance ratio
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Still at short notice organized a room in the same hotel as the one where our daughter and family are staying.
Customer friendly and communication of many tips and information to help the vacationer make the stay as nice as possible.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
20/09/2023R.
4.40 out of 5
Good
Recommendation
The pool in the garden, as well as the entire outdoor area was very child friendly.
The request for a crib was met and the link to the car rental also worked without problems.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
16/09/2023S.
5.00 out of 5
Excellent
Recommendation
I now visited the second time and both times super👍
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
13/09/2023Doris B.
5.00 out of 5
Excellent
Recommendation
Professional handling of our request from start to finish

Clear and easy communication, accurate and swift responses

Perfect payment conditions
Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/09/2023Anonymously
4.80 out of 5
Excellent
Recommendation
very good selection of hotels . Personal approach .
Show original
Customer review & rating for:
Kundenumfrage Service fincahotels.com
24/08/2023michael d.
5.00 out of 5
Excellent
Recommendation
The finca hotels are always exactly as described. Simply perfect !
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
22/08/2023Anonymously
42 Reviews from
4 other sources
4.57 out of 5
Excellent
5.00 out of 5
Excellent
1 review on golocal
 
13/11/2017
4.70 out of 5
Excellent
32 reviews on Facebook
 
28/10/2023
4.38 out of 5
Good
1 review on bewertet.de
 
23/03/2022
4.00 out of 5
Good
8 reviews on Google Maps
 
14/01/2024
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/12/2016  |  Last update: 28/02/2024   |  Report profile

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