Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.84 out of 5
Excellent
1,481 Reviews
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Contact information
Mundillo Hotels GmbH is an online travel agency based in Schönefeld and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 250 first-class and hand-selected small hotels are waiting to be...
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Contact information

Mundillo Hotels GmbH / fincahotels.com
Attilastraße 16
12529 Schönefeld
Germany

Contact person
Annett & Knut Sievers

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,213
4 stars 148
1 star 0
Quality
Value
Services
Realisation
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (4.59)

Reviewers on ProvenExpert recount that they experienced a high level of satisfaction with the customer service and booking process when engaging with Mundillo Hotels GmbH. Many noted the helpfulness and responsiveness of the team, which greatly enhanced their overall experience. Furthermore, reviewers appreciated the unique hotel offerings and personal service provided, highlighting these aspects as significant strengths of their interactions.

Top competencies

Customer loyalty

4.91 out of 5
330 Reviews

Customer satisfaction

4.87 out of 5
316 Reviews

Professional demeanour

4.90 out of 5
306 Reviews

1,372 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I was looking for a small country hotel or finca, and I want to thank you for the great communication and advice.
We're really looking forward to Mallorca 🫶
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/08/2026Ina W.
5.00 out of 5
Excellent
Recommendation
Having a personal contact person on site is always important to me!
In addition, they were able to accommodate our specific requests regarding the booking period!
Even after we made the booking, they were always available to answer any further questions we had—promptly, competently, and in a friendly manner!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
It's very professional, with excellent service and great hotels. We've booked through them several times already!
Everything was great!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I'm really happy to have found them, because they offer very unique hotels that you wouldn't easily find on your own, along with very personalized service and lots of helpful tips. Thank you so much.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/07/2026Marion Bredebusch - Herz f.
5.00 out of 5
Excellent
Recommendation
This is the second time we've booked through Mundillo, and we're completely satisfied—in other words, we would choose this provider again in a heartbeat.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
22/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Highly recommended and personal. Thank you. 🙏
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
22/07/2026Jens G.
5.00 out of 5
Excellent
Recommendation
Great service and incredibly knowledgeable. We felt really well taken care of right from the first contact and received extremely valuable information that was perfectly tailored to our needs. Many thanks again to the Sievers family. We can absolutely recommend them. They’re top-notch professionals. They really know their stuff.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
13/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We haven't started our trip yet, but the booking process was straightforward, and Mr. and Mrs. Sievers have been very helpful. We stumbled upon the FincaHotels website by chance and seem to have found exactly what we were looking for in a finca hotel.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/07/2026L.
5.00 out of 5
Excellent
Recommendation
We received a carefully curated selection of finca hotels tailored to our preferences. We received a prompt and professional response. Thank you very much; we’d be happy to use your services again.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/07/2026Janina E.
5.00 out of 5
Excellent
Recommendation
I found Mr. Sievers to be a very good and dedicated consultant. He went out of his way to assist us both in our email correspondence and during our phone conversation, came across as knowledgeable, and provided us with excellent advice.
He also carefully reviewed the reservation confirmation sent by the hotel and requested the necessary corrections.
We’d be happy to work with him again anytime! Thank you very much for your kindness and hard work!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
30/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I haven't had a chance to check out the fincahotel yet, so we'll just have to wait and see ;-)
In any case, the booking process was very smooth and straightforward.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Here, you still have real people who are willing to help and who took care of our issue right away—great!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/06/2026Julia M.
5.00 out of 5
Excellent
Recommendation
Good, targeted offers
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/06/2026Michael D.
5.00 out of 5
Excellent
Recommendation
Very attentive and reliable. Thank you!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
23/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We still have the trip ahead of us—we're looking forward to it
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
16/06/2026Anonymously
4.85 out of 5
Excellent
Recommendation
This was my first time booking through fincahotels.com, so I can’t yet comment on the quality of the recommended finca, but I can say something about the quality of fincahotels.com as represented by Ms. Sievers: first-class and extremely customer-focused service. Ms. Sievers responds very quickly to inquiries and follow-ups, communicates with the desired finca, and clarifies questions for her clients directly with the hotel management. I used to be a sales trainer myself and know what matters in a conversation. Ms. Sievers gets 10 stars from me. Highly recommended.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/06/2026Ulrich M.
4.80 out of 5
Excellent
Recommendation
We wanted to book a finca hotel in Mallorca. That’s when we came across the Fincahotels website. The selection and filtering options are excellent. We found a great finca hotel. The service after booking was very good. And the finca hotel itself… two thumbs up!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/06/2026G.
5.00 out of 5
Excellent
Recommendation
They got back to us very quickly, and the consultation was straightforward yet highly professional, personalized, and tailored to our specific needs. Great service and absolutely beautiful fincas included in the package!
Show original
Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Great service with an excellent selection of hotels. We started looking for a place to stay quite late, and with limited experience with hotels in Mallorca, we found Finca Hotels. Knut was incredibly helpful and very quick to respond. A thousand times better than Booking.com!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/05/2026H.
5.00 out of 5
Excellent
Recommendation
I can't give any feedback yet until I've seen the hotel—but I'd be happy to afterward!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
17/05/2026Anonymously
109 Reviews from
4 other sources
4.71 out of 5
Excellent
5.00 out of 5
Excellent
1 review on golocal
 
13/11/2017
4.80 out of 5
Excellent
75 reviews on Google Maps
 
18/08/2026
4.50 out of 5
Excellent
32 reviews on Facebook
 
03/02/2025
4.38 out of 5
Good
1 review on
 
23/03/2022
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/12/2016  |  Last update: 18/08/2026   |  Report profile

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