Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.84 out of 5
Excellent
1,431 Reviews
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Mundillo Hotels GmbH is an online travel agency based in Schönefeld and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 250 first-class and hand-selected small hotels are waiting to be...
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Contact information

Mundillo Hotels GmbH / fincahotels.com
Attilastraße 16
12529 Schönefeld
Germany

Contact person
Annett & Knut Sievers

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,180
4 stars 144
1 star 0
Quality
Value
Services
Realisation
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (4.59)
Top competencies

Customer loyalty

4.91 out of 5
325 Reviews

Customer satisfaction

4.87 out of 5
312 Reviews

Professional demeanour

4.90 out of 5
302 Reviews

1,335 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We still have the trip ahead of us—we're looking forward to it
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
16/06/2026Anonymously
4.85 out of 5
Excellent
Recommendation
This was my first time booking through fincahotels.com, so I can’t yet comment on the quality of the recommended finca, but I can say something about the quality of fincahotels.com as represented by Ms. Sievers: first-class and extremely customer-focused service. Ms. Sievers responds very quickly to inquiries and follow-ups, communicates with the desired finca, and clarifies questions for her clients directly with the hotel management. I used to be a sales trainer myself and know what matters in a conversation. Ms. Sievers gets 10 stars from me. Highly recommended.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/06/2026Ulrich M.
4.80 out of 5
Excellent
Recommendation
We wanted to book a finca hotel in Mallorca. That’s when we came across the Fincahotels website. The selection and filtering options are excellent. We found a great finca hotel. The service after booking was very good. And the finca hotel itself… two thumbs up!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/06/2026G.
5.00 out of 5
Excellent
Recommendation
They got back to us very quickly, and the consultation was straightforward yet highly professional, personalized, and tailored to our specific needs. Great service and absolutely beautiful fincas included in the package!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Great service with an excellent selection of hotels. We started looking for a place to stay quite late, and with limited experience with hotels in Mallorca, we found Finca Hotels. Knut was incredibly helpful and very quick to respond. A thousand times better than Booking.com!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/05/2026H.
5.00 out of 5
Excellent
Recommendation
I can't give any feedback yet until I've seen the hotel—but I'd be happy to afterward!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
17/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The advice I received was very professional. My requests regarding a finca hotel for 10 people were met, and we were able to book it quickly.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
13/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
A fantastic and super-friendly team that gets things done quickly. We’ve been booking through fincahotels with great enthusiasm for over 10 years now😊👍
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Great, detailed advice backed by firsthand experience—I’ve never experienced anything like this from any other provider. Extremely valuable and helpful!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
21/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
After I made my reservation through Mundillo Hotels GmbH, there were still some questions and issues that needed to be clarified. From the very beginning, Mr. Sievers went out of his way to resolve any outstanding issues with the hotel I had booked very quickly and kept me constantly updated on the latest developments. It is worth noting that Mr. Sievers demonstrated a great deal of empathy and humanity throughout the process, which is unfortunately all too rare these days. I wholeheartedly recommend Mundillo Hotels GmbH and extend my sincere thanks to the Sievers family for everything.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
17/04/2026Jacqueline M.
5.00 out of 5
Excellent
Recommendation
Excellent service, including communication, and great suggestions for beautiful venues. Prices are generally very reasonable as well. They always strive to find the best solution for each project. We’re really looking forward to our booked vacation.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/04/2026Udo R.
5.00 out of 5
Excellent
Recommendation
Very easy to reach, great advice, and very friendly. Highly recommended!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/03/2026Anonymously
4.80 out of 5
Excellent
Recommendation
Everything went perfectly.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
24/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We've already booked several vacations through Fincahotels—they have an appealing website, great deals, and direct customer support—and we're happy to recommend them!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
19/03/2026S.
4.60 out of 5
Excellent
Recommendation
I received a very detailed plan with suggestions and alternitives from Anett, which was so helpful. I am very pleased and am now looking forward to spend some of the upcoming vacation with my family in one of the beautiful fincas :)
Customer review & rating for:
Kundenumfrage Service fincahotels.com
19/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was great with the booking. What's a little annoying are the many emails afterwards. When are you arriving? Which flight? Do you have a rental car? When and at what time are you leaving? Would you recommend us to others? Could you take two minutes to rate us? Etc., etc. If it weren't for all that, and if you didn't have to know everything down to the minute in advance and pass it on... if it weren't for all that, you might be able to enjoy your actual vacation a little more.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
11/03/2026Anonymously
Mundillo Hotels GmbH / fincahotels.com Comment from Mundillo Hotels GmbH / fincahotels.com:
Hello, we are pleased that you have taken the time to write a review. We would like to respond to your criticism of the "many" emails. Bookers receive a maximum of three emails from us before arrival.

We fully understand if you personally find the "aftercare" of a booking annoying. However, it is very important for small hotels to know the travel times of their future guests in advance.

Small hotels do not have a reception desk and want to avoid guests arriving late without prior notice and finding themselves standing in front of a locked door or wanting to check out at a very early hour when no one is in the hotel. Such moments must be avoided in the interests of arriving and departing guests. Only if the hotel operator is aware of these times can they prepare for them in the interests of their guests.

We would be delighted if you would no longer regard the relevant information emails as a nuisance, but as a helpful tool to make your arrival and departure as smooth as possible.

Best regards, Knut Sievers
3.87 out of 5
Good
Recommendation
This is the third time we have booked with Mundillo.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
07/03/2026Marianne R.
5.00 out of 5
Excellent
Recommendation
Excellent advice for a hotel in Mallorca, as the staff knew the hotel and helped us with our room request. This is exactly the kind of qualified and exemplary vacation advice we want.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/03/2026Hermann S.
5.00 out of 5
Excellent
Recommendation
We were completely satisfied with the advice, service, and speed. We'd be happy to come back!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
25/02/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We have been booking with Mundillo for years and have always been very satisfied. We particularly appreciate the highly personalized service and customer advice and support.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
21/02/2026Anonymously
96 Reviews from
4 other sources
4.70 out of 5
Excellent
5.00 out of 5
Excellent
1 review on golocal
 
13/11/2017
4.80 out of 5
Excellent
62 reviews on Google Maps
 
19/06/2026
4.50 out of 5
Excellent
32 reviews on Facebook
 
03/02/2025
4.38 out of 5
Good
1 review on
 
23/03/2022
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/12/2016  |  Last update: 19/06/2026   |  Report profile

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