Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.84 out of 5
Excellent
1,489 Reviews
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Contact information
Mundillo Hotels GmbH is an online travel agency based in Schönefeld and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 250 first-class and hand-selected small hotels are waiting to be...
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Contact information

Mundillo Hotels GmbH / fincahotels.com
Attilastraße 16
12529 Schönefeld
Germany

Contact person
Annett & Knut Sievers

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,220
4 stars 148
1 star 0
Quality
Value
Services
Realisation
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (4.59)

Based on the feedback shared by reviewers on ProvenExpert, they appreciate the selection of hotels and the quality of service they experienced. Reviewers report positive interactions with staff, highlighting their customer service experience as a significant strength. Many reviewers noted their satisfaction with the overall booking experience, which contributed to their positive perception of the hotels.

Top competencies

Customer loyalty

4.91 out of 5
330 Reviews

Customer satisfaction

4.87 out of 5
316 Reviews

Professional demeanour

4.90 out of 5
306 Reviews

1,379 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Great selection of hotels, fast and hassle-free service!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/09/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Friendly, always helpful, and easy to reach. This isn't the first time we've booked through them, and we'd book through Fincahotels again and again.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/09/2026B.
5.00 out of 5
Excellent
Recommendation
Getting a perfect score in every category might be unusual and hard to believe. However, I didn't notice anything that would warrant deducting any stars from my rating. Communicating with them was thoroughly pleasant, informative, credible, and unobtrusive.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
27/08/2026Bernd R.
5.00 out of 5
Excellent
Recommendation
This isn't the first time we've booked through fincahotels.com, and we've always been satisfied with the selected offers and the detailed information on the website.
Thank you very much, and keep up the good work!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
27/08/2026Matthias S.
5.00 out of 5
Excellent
Recommendation
The service was exceptionally friendly and professional. Responses and feedback were always prompt. Ms. Sievers also consistently emphasized that we were welcome to contact her at any time with further requests or questions.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
18/08/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I was looking for a small country hotel or finca, and I want to thank you for the great communication and advice.
We're really looking forward to Mallorca 🫶
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/08/2026Ina W.
5.00 out of 5
Excellent
Recommendation
Having a personal contact person on site is always important to me!
In addition, they were able to accommodate our specific requests regarding the booking period!
Even after we made the booking, they were always available to answer any further questions we had—promptly, competently, and in a friendly manner!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
It's very professional, with excellent service and great hotels. We've booked through them several times already!
Everything was great!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I'm really happy to have found them, because they offer very unique hotels that you wouldn't easily find on your own, along with very personalized service and lots of helpful tips. Thank you so much.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/07/2026Marion Bredebusch - Herz f.
5.00 out of 5
Excellent
Recommendation
This is the second time we've booked through Mundillo, and we're completely satisfied—in other words, we would choose this provider again in a heartbeat.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
22/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Highly recommended and personal. Thank you. 🙏
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
22/07/2026Jens G.
5.00 out of 5
Excellent
Recommendation
Great service and incredibly knowledgeable. We felt really well taken care of right from the first contact and received extremely valuable information that was perfectly tailored to our needs. Many thanks again to the Sievers family. We can absolutely recommend them. They’re top-notch professionals. They really know their stuff.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
13/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We haven't started our trip yet, but the booking process was straightforward, and Mr. and Mrs. Sievers have been very helpful. We stumbled upon the FincaHotels website by chance and seem to have found exactly what we were looking for in a finca hotel.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/07/2026L.
5.00 out of 5
Excellent
Recommendation
We received a carefully curated selection of finca hotels tailored to our preferences. We received a prompt and professional response. Thank you very much; we’d be happy to use your services again.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/07/2026Janina E.
5.00 out of 5
Excellent
Recommendation
I found Mr. Sievers to be a very good and dedicated consultant. He went out of his way to assist us both in our email correspondence and during our phone conversation, came across as knowledgeable, and provided us with excellent advice.
He also carefully reviewed the reservation confirmation sent by the hotel and requested the necessary corrections.
We’d be happy to work with him again anytime! Thank you very much for your kindness and hard work!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
30/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I haven't had a chance to check out the fincahotel yet, so we'll just have to wait and see ;-)
In any case, the booking process was very smooth and straightforward.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Here, you still have real people who are willing to help and who took care of our issue right away—great!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/06/2026Julia M.
5.00 out of 5
Excellent
Recommendation
Good, targeted offers
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/06/2026Michael D.
5.00 out of 5
Excellent
Recommendation
Very attentive and reliable. Thank you!
Show original
Customer review & rating for:
Kundenumfrage Service fincahotels.com
23/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We still have the trip ahead of us—we're looking forward to it
Show original
Customer review & rating for:
Kundenumfrage Service fincahotels.com
16/06/2026Anonymously
110 Reviews from
4 other sources
4.71 out of 5
Excellent
5.00 out of 5
Excellent
1 review on golocal
 
13/11/2017
4.80 out of 5
Excellent
76 reviews on Google Maps
 
07/09/2026
4.50 out of 5
Excellent
32 reviews on Facebook
 
03/02/2025
4.38 out of 5
Good
1 review on
 
23/03/2022
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/12/2016  |  Last update: 10/09/2026   |  Report profile

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