Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.85 out of 5
Excellent
997 Reviews
Contact information
Mundillo Hotels GmbH is an online travel agency based in Potsdam and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 360 first-class and hand-selected small hotels are waiting to be discovered...

Contact information

Mundillo Hotels GmbH / fincahotels.com
David-Gilly-Straße 1
14469 Potsdam
Germany

Contact person
Annett & Knut Sievers

Opening hours

Thursday 09:00 am-08:00 pm

Websites & Profiles

99% Recommended
5 stars 861
4 stars 94
1 star 0
Excellent (4.87)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer loyalty

4.92 out of 5
270 Reviews

Customer satisfaction

4.89 out of 5
256 Reviews

Professional demeanour

4.90 out of 5
252 Reviews

963 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Fast processing, friendly and customer-oriented!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
30/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Great accessibility and always a solution at hand.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
27/09/2022M.
5.00 out of 5
Excellent
Recommendation
fast and competent advice
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
27/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Everything worked out the way you want it to.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/09/2022Udo H.
4.00 out of 5
Good
Recommendation
I would like to distinguish here between the service by fincahotels and the hotel itself. Service itself good, but the hotel has real shortcomings and is not a four-star hotel. I think the hotel has rings different categories. Facility is great, location super. However, my room does not fit 4 stars at all. A küjlsyrank on a rusty rollenuntetsatz, hantüchet you dissolve sideways, a shower head that bends, a completely worn mattress (!) . The interior furnishings loveless and not at all stylish thrown together. I think there is altogether more to be expected. However, the price is ok. Is just not a 4 star standard. Breakfast is very good though :)
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
15/09/2022Donata b.
Mundillo Hotels GmbH / fincahotels.com Comment from Mundillo Hotels GmbH / fincahotels.com:
Dear Mrs. Bahke,

thank you very much for your evaluation immediately on the day of departure. In fact, this evaluation portal Proven Expert serves exclusively to evaluate our service and not the booked hotel. For the purpose of evaluating the hotel, you will automatically receive a separate questionnaire shortly after departure, through which you will have the extensive opportunity to evaluate the hotel with its strengths and weaknesses. Incidentally, the hotel you booked for 104 euros per night is a three-star hotel and not a four-star hotel. We regret that you were not completely satisfied with your choice of hotel.
We invite you to take advantage of our personal expert advice for a future booking through fincahotels.com, so that no unpleasant surprises await you at your vacation destination.

Best regards
Knut Sievers
5.00 out of 5
Excellent
Recommendation
Friendly and uncomplicated help on a Sunday after I was wrong by one day in the short-term booking. Thanks a million!!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
14/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
There are always friendly and competent contact persons. For all inquiries and problems there was a solution, also individually tailored to our wishes.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/09/2022Torsten K.
5.00 out of 5
Excellent
Recommendation
We have booked accommodation in Mallorca through Finca Hotels before and were totally delighted. The selection of hotels is completely in line with our imagination and we are happy to be able to choose from a pre-selection of hotels that suits our taste.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Have booked here several times and would do it again and again. Always great service and quick response to requests or change requests.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
29/08/2022Udo S.
4.52 out of 5
Excellent
Recommendation
I do not need to explain myself for a long time. The team knows our previous bookings and can advise us for the planned new trip according to our preferences. The service is simply class!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
25/08/2022Michael Wilczewski / Monika N.
5.00 out of 5
Excellent
Recommendation
Everything worked great and we got quick feedback & responses
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
17/08/2022Sabrina D.
5.00 out of 5
Excellent
Recommendation
Very nice personal contact for questions and quick response. Thank you very much, gladly again.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
30/07/2022Arne S.
5.00 out of 5
Excellent
Recommendation
A very nice finca complex in a quiet location. Cozy and lovingly designed and top maintained. A very nice owner family prepares every day anew a delicious breakfast, which can be enjoyed in Mallorcan atmosphere. We thank you for our beautiful stay and would like to come again.
With kind regards,
Greven family
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/07/2022Familie G.
5.00 out of 5
Excellent
Recommendation
We have already booked several times here and everything was always handled extremely quickly, helpfully and flawlessly. We are happy to book again on this platform.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
06/07/2022Sylvia R.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/07/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Already booked several vacations through fincahotels.com and every time we are totally happy and satisfied with it! We are already looking forward to the next trip in the fall!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
30/06/2022D.
5.00 out of 5
Excellent
Recommendation
The website was really helpful. Also the additional info via email. We have been very satisfied so far.
Show original
Customer review & rating for:
Kundenumfrage Service fincahotels.com
26/06/2022Anonymously
5.00 out of 5
Excellent
Recommendation
My queries were answered so promptly, individually and competently that I had the impression to have been the only customer on those days. My second booking through Fincahotels was again a very positive experience.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
13/06/2022Anonymously
5.00 out of 5
Excellent
Recommendation
My questions were answered very friendly and quickly. In addition, after discussions I always had a good feeling about our upcoming stay, so that I am now looking forward to it even more. Thank you very much!
Show original
Customer review & rating for:
Kundenumfrage Service fincahotels.com
08/06/2022Anonymously
34 Reviews from
4 other sources
4.47 out of 5
Good
5.00 out of 5
Excellent
1 review on golocal
 
13/11/2017
4.60 out of 5
Excellent
23 reviews on Facebook
 
12/06/2019
4.38 out of 5
Good
1 review on bewertet.de
 
23/03/2022
4.10 out of 5
Good
9 reviews on Google Maps
 
19/07/2022
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/12/2016  |  Last update: 03/10/2022   |  Report profile

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