NEMO Bade-, Sauna- & Wellnesswelt Magdeburg

We wanted to go out for a meal, but after 15 minutes there was still no service at our table, even though the restaurant was empty and unoccupied tables were being cleared around us. The staff were apparently unwilling to take orders.

Wanted today, as almost daily when open is in the sauna. When I wanted to drive into the parking garage was suddenly a bollard in front of the barrier. So I went in to ask at the information what it has to do with it. There I got the answer that the parking garage would be full, although I have seen that just someone has left the parking garage, the staff has refused to remove the bollard that prevents me from driving into the parking garage. The statement from the staff: "we open the parking garage only when at least 20 people have left the parking garage with the car again". Since I was very perplexed, and alone the reasoning that the parking garage would be full and therefore the bollard was in front of the barrier, is not conclusive from my point of view at all, because you can enter the parking garage in which a Parkarte pulls and within the first 10 minutes the parking garage can also leave again. The personnel has thus at all no additional expenditure . So they could earn money on me and 20 guests until the parking garage has become empty again not! For me, this is incomprehensible how to deal with its guests (regular customers).
My conclusion: would there be another sauna in Magdeburg, it would have been my last visit there!

I went back to Nemo today after 20 years with my family (children 1 and 3 years old). We were very positively surprised about the family friendliness. From the family changing rooms, to the changing area with playpen and painting corner. The paddling pool with the slide is great. Furthermore, it is positive to mention that there are enough seating options (even baby travel cots to sleep for the little ones). A changing area and a children's toilet are also quickly accessible. A great concept where really thought was given. We will be happy to come back.

Expensive bath in cold water. Were disappointed as a family. Nowhere on the net is it and yet full admission prices are collected.

On pre-booked tickets that can not be redeemed due to various circumstances, there is no possibility of replacement in the form of a voucher ect.pp .
Sad that one is so uncooparativ in the today's time. One pays expensive entrance fees and gets no possibility to return the unused tickets.

So whether you really have to go there again.

Not really.

Big praise to Nadine in the sauna area, which has made the infusions to the evening really wonderful and incidentally the complete sauna area has thrown alone! 😊👍 Very professional attitude towards the guests, very friendly and attentive and on top of that really, really well off, especially compared to the men 😉😉✌️

Our son has learned to swim and completed his first badge Seahorse in Nemo... I can only recommend this swimming course... swimming instructor Felix is just great, just like Paula! Keep it up soooo!!! You can only recommend 😍💪🏻

I was here again today after 20 years and was very pleasantly surprised. Nothing to complain about... Well maybe but... my motorcycle helmet did not fit in the locker ;) but that was to get over. In the bathroom there are compartments, but they are not lockable. All in all 5 stars from me. Keep up the good work !

it opens at 12Uhr and only one cashier is occupied??? 30min I am still standing in line

It was a very nice bathing day. Our grandson was very happy. Very friendly and helpful staff. If you have any questions or problems, someone is always there to help.

The service staff was, except for a young man in the bathroom, very reserved and bad-tempered. Extremely noticed a very stressed and unfriendly lady about mid-50s, brunette at the cash register which served the customers arrogantly and from above.
Most annoyed us that the information on the Internet page, which moved us to the arrival, was not correct and even when we showed the information you claimed the times would not be on the Internet page, although a look at our phone would have taught you something better.
The bathroom is nice, but absolutely overpriced and the service is not in any healthy proportion to the prices charged. Unfortunately, this experience was confirmed to us by friends with whom we talked about it afterwards, in connection with discount stamps from the daily newspaper, which were then not recognized.

Unfriendly staff and outrageously expensive entrance fees. We are disappointed with the new concept.

outrageously expensive for the conditions 👎