Optik Henze - Thomas Henze

optician, opticians, glasses store, optician store, optician store

Optik Henze - Thomas Henze
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.94 out of 5
Excellent
377 Reviews
Contact information
Our vision has changed significantly in recent years.
We are here for you to guarantee the best possible result with our passion for healthy vision and our personal service.

Optometry is a craft, but it also needs constant training and technical...

Contact information

Optik Henze - Thomas Henze
Johannisstrasse 75
90419 Nürnberg
Germany
Directions

Images & Videos

100% Recommended
5 stars 230
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.97)

236 Reviews on ProvenExpert.com

4.94 out of 5
Excellent
4.80 out of 5
Excellent
Recommendation
Gladly again!
Had consultation with Ms. Shenkmann and fitting with Ms. Koch, both are super friendly and competent, answer every question. And they don't sell or push the most expensive things straight away.
Not bad, but worth mentioning that unfortunately I only got my glasses three weeks after I called. There were a lot of holidays, but then you should specify 2-3 weeks during the sales talk and not one week.
And informing customers would be great.
Still, thumbs up!
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Customer review & rating for:
Optik Henze - schnelles Feedback
18/05/2024D. B.
5.00 out of 5
Excellent
Recommendation
Very detailed advice and determination of the right glasses.
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Customer review & rating for:
Optik Henze - schnelles Feedback
12/05/2024Anonymously
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for your rating and your trust.
5.00 out of 5
Excellent
Recommendation
Very good, competent, friendly advice. Very good service.
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Customer review & rating for:
Optik Henze - schnelles Feedback
07/05/2024B. M.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Nice to read that you are satisfied. :) Thank you for your review and have fun with the great weareannu varifocals.
5.00 out of 5
Excellent
Recommendation
My order was handled with the utmost friendliness and the highest quality. I am very satisfied and will definitely be back
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Customer review & rating for:
Optik Henze - schnelles Feedback
04/05/2024C. A.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
We are glad to hear that. :) Thank you for your review and see you again soon.
5.00 out of 5
Excellent
Recommendation
Very friendly, competent and detailed advice.
I feel that I am in very good hands & will be happy to come back!
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Customer review & rating for:
Optik Henze - schnelles Feedback
02/05/2024Anonymously
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Very nice. We look forward to visiting you again. Thanks for the review. :)
5.00 out of 5
Excellent
Recommendation
The temples of my old glasses broke off and I didn't have any replacement glasses...so I needed good advice!
I received very good advice from Ms. Shenkman and she managed to have the glasses made in a very short time (Thu to Tue). I am really happy with my new glasses. Great performance.
I can recommend Optik Henze without ifs and buts.
Monika Wölfel
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Customer review & rating for:
Optik Henze - schnelles Feedback
29/04/2024Monika W.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you very much for your review and recommendation. :)
5.00 out of 5
Excellent
Recommendation
I needed a new pair of varifocals and received excellent support from Ms. Koch. She explained the measurement and the structure of the lens to me in detail so that it was very easy for me to choose the lens. She also gave me very good advice when it came to choosing a model. As I hadn't found a model in the store that I was completely convinced of, she sent more from the other store and even ordered them from the manufacturer. That's how customer orientation works for me, a really great experience. Thank you very much, I'll be back for my next pair of glasses!
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Customer review & rating for:
Optik Henze - schnelles Feedback
29/04/2024V.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
We are pleased that we have found the right glasses. :) For us, it is a matter of course to go through the manufacturer or the neighboring branch if it is not yet the desired glasses. Have fun and good vision. Thank you for your review.
5.00 out of 5
Excellent
Recommendation
I was particularly satisfied with the advice I received from Ms. Bauer. My new glasses also turned out perfectly again. Incidentally, I am often asked about my stylish glasses and where I got them - from Optik Henze, of course!
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Customer review & rating for:
Optik Henze - schnelles Feedback
25/04/2024Jutta J.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
How nice to hear that you are happy with your new glasses. They really are great glasses. Have fun and keep up the great compliments. Kind regards
5.00 out of 5
Excellent
Recommendation
Very nice and competent staff with great eyewear models.
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Customer review & rating for:
Optik Henze - schnelles Feedback
12/04/2024Martina H.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for taking the time to give us your feedback. We are very pleased that you are happy with us and our selection of glasses. Kind regards
4.60 out of 5
Excellent
Recommendation
Super professional and competent. Always take a lot of time. Unfortunately a bit expensive.
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Customer review & rating for:
Optik Henze - schnelles Feedback
12/04/2024Stephanie B.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for your lovely review. It is nice to read that you are satisfied with us. :) Your version of weareannu is a super nice local independent brand from Nuremberg. With such a small series we have to calculate differently than with a large series. We will still discuss the price calculation internally. Thank you very much for your feedback. Kind regards
4.80 out of 5
Excellent
Recommendation
Super advice
Super helpful staff
You will be helped here
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Customer review & rating for:
Optik Henze - schnelles Feedback
11/04/2024Jennifer B.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for taking the trouble to write us a review. We are pleased to read that you are satisfied with us. Best regards
5.00 out of 5
Excellent
Recommendation
The optician I trust....
I have now had my 2nd pair of varifocals made and I am very satisfied. Advice and service unbeatable... Very nice staff....
I have gained in quality of life with my varifocal glasses... THANK YOU to the team at johannis ❤️
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Customer review & rating for:
Optik Henze - schnelles Feedback
10/04/2024A. R.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you very much for this lovely review. A nice pair of glasses means a better quality of life and more enjoyment. You wrote that absolutely right. And that is exactly our daily goal. It's great that you feel comfortable with us. Thank you for your trust. Kind regards
5.00 out of 5
Excellent
Recommendation
You feel well looked after and well advised. They take their time for the customer. And your experience is really worth its weight in gold. Always happy to come back!
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Customer review & rating for:
Optik Henze - schnelles Feedback
04/04/2024Tim S.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for the great feedback. It's nice to read that you feel comfortable with us. Optimal eyewear advice simply requires a certain amount of time, which we are happy to take. :) Have fun with your new Armani glasses.
5.00 out of 5
Excellent
Recommendation
Fast service for small spectacle frame repairs
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Customer review & rating for:
Optik Henze - schnelles Feedback
02/04/2024Anonymously
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Again and again with pleasure. Thank you for your review. 😊
5.00 out of 5
Excellent
Recommendation
I had the confidence that they understood my needs and had the expertise to offer me the best.
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Customer review & rating for:
Optik Henze - schnelles Feedback
27/03/2024Anonymously
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Hello, vision and glasses are so versatile. It is therefore very important for us to understand exactly what you want and need. We're glad you're satisfied. Thank you for the lovely feedback.
5.00 out of 5
Excellent
Recommendation
You feel well advised all round, a lot of time is taken and everything is explained clearly. I felt very comfortable choosing my new glasses.
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Customer review & rating for:
Optik Henze - schnelles Feedback
19/03/2024Anonymously
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for the lovely feedback. Glasses are so versatile and complex. That's why it's important to us that all questions are answered. Have fun and good vision with your new glasses.
4.80 out of 5
Excellent
Recommendation
I always received friendly and competent advice
Show original
Customer review & rating for:
Optik Henze - schnelles Feedback
15/03/2024Anke L.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for your review. We are also always very pleased.
5.00 out of 5
Excellent
Recommendation
Optik Henze has the latest technology and the employee, Mr. Gallus, is great with it. Thanks to the latest measuring devices, I was finally able to understand my vision problem after 55 years, which no doctor had been able to explain to me before. Mr. Gallus took a lot of time and was very patient with me. I have already been to Henze with my children and my grandchildren are also more than well served by Optik Henze. Many thanks at this point
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Customer review & rating for:
Optik Henze - schnelles Feedback
26/02/2024Barbara K.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Hello Mrs. Koop. Thank you for taking the time to write such a kind review. Thanks to the latest technology, we can measure much more than "just" lens thickness. Our goal is quite simple: good and healthy vision. We are pleased that you feel comfortable with us.
5.00 out of 5
Excellent
Recommendation
Very friendly and professional staff. They take time for the customer and try to find the best glasses at a fair price. I can only confirm the positive Google reviews and warmly recommend Optik Henze to everyone!
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Customer review & rating for:
Optik Henze - schnelles Feedback
28/01/2024Sebastian V.
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
Thank you for your recommendation and for taking the time to rate us. We will continue to do our best.
5.00 out of 5
Excellent
Recommendation
you could do something better 😅 NO, you can't
Show original
Customer review & rating for:
Optik Henze - schnelles Feedback
10/01/2024Anonymously
Optik Henze - Thomas Henze Comment from Optik Henze - Thomas Henze:
There is nothing more to say! 😁 Thank you!
141 Reviews from
4 other sources
4.93 out of 5
Excellent
5.00 out of 5
Excellent
65 reviews on Google Maps
 
25/04/2024
5.00 out of 5
Excellent
47 reviews on Google Maps
 
11/05/2024
4.70 out of 5
Excellent
26 reviews on Facebook
 
16/10/2023
4.30 out of 5
Good
3 reviews on Yelp
 
23/07/2023
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All reviews and experiences about Optik Henze - Thomas Henze are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 30/04/2019  |  Last update: 19/05/2024   |  Report profile

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