Sometimes the most valuable conversations arise from a simple remark. I had pointed out to René that he was one of the top 20 sales performers in Germany. Because of this remark, he offered to grant me a wish. He suggested that I bring a specific question, which he would answer in a 15-minute exchange.
That quarter of an hour (which turned into half an hour) was more profound than many workshops lasting several hours. We didn't talk about superficial sales tricks, but about the actual mechanics behind decisions. About instincts. About emotional pre-decisions. About the question of why people feel first and think second.
What particularly struck me was the realization that excellent sales begin when you understand what is really going on in the other person's mind. It's not arguments that come first, but relevance. It's not logic that convinces first, but meaning. In the end, the mind only provides the justification for something that has long since been decided emotionally.
For me, the conversation was a change of perspective. Away from pure explanation, toward more conscious activation of attention and genuine resonance. And a little side note with a wink: René has a very pleasant voice and a calm, clear way of speaking. It's a pleasure to listen to him. Perhaps that is already the first proof that psychology in sales is not just theory.
Thank you very much, René, for your time! Best regards, Philipp Sebastian Wagner
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Translation
Thank you.
The training with you was really fun. If the joy of writing is back afterwards, then it was just right.
René