Our experience with Sofiapflege was top from A to Z! We were cared for in the Karlsruhe area by Mrs. Nikonova, who has a very good hand in selecting her caregivers individually. She has an eye both for the needs of the cared for and for the family constellations within which the caregiver must also find her way. Ms. Nikonova was always ready to talk, solution-oriented and took time for her clients as well as the caregivers even on weekends. She provided us with six caregivers in a row, all of whom we let go with heavy hearts. Each one had a high level of empathy, showed tremendous commitment and was completely trustworthy and reliable. All caregivers were motivated to meet the challenges given as well as able to relate to my father and give him the personal attention he needed.
I would recommend Sofiapflege and Ms. Nikonova, who is responsible for the Karlsruhe region, at any time.
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Translation
Thank you very much for your positive feedback - which we would like to pass on to our customer advisor Ms. Mersch! We wish you and your family all the best and thank you very much for the great cooperation.
Kind regards,
Your Sofiapflege