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The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
We had a complaint case and were TOP cared for in this matter! Traumferienhäuser24 has understood that you have the opportunity to ensure long-term customer loyalty through good quality management. We will gladly book here again, because we now know from our own experience that we will receive excellent help in every situation. That creates trust! Thank you very much for this great customer service!
We are extremely sorry that your vacation was affected. Of course, we always try to help our customers in the best possible way and are pleased that we have found adequate replacements.
We have experienced a friendly and honest advice here. Everything important about the vacation home in Denmark was explained to us on the phone, so that we could then book in good conscience.
Very friendly customer service. However, the presentation of the object photos on the website should be optimized. Otherwise, we have nothing to complain about and are happy to recommend you.
thank you very much for your review! We are pleased that you were satisfied with our service and wish you a wonderful vacation! IT is already working on a solution for the display of the object photos. We apologize for any inconvenience.
It is our 1st booking at Traumferienhäuser24.de. Thanks to a very fast and friendly advice on the phone, the vacation home in Denmark was booked in no time. Thank you very much!
Thank you very much for the great and friendly advice. We found you due to a recommendation from our circle of friends and are thrilled how fast and friendly our booking was handled.
We booked our vacation in a vacation home in Denmark through Traumferienhäuser24.de and were very well looked after by the customer service both before and during the vacation. The booked vacation home was exactly as stated in the description and seen in the pictures. We definitely book again through Traumferienhäuser24!
Our telephone booking went quickly and we were comprehensively advised on the ancillary costs. They also took the time to answer our questions. Finally, I would like to say that we have not received such customer service with other providers. We will gladly book here again!
Good online portal and friendly customer service on the phone. The extensive search function quickly led us to a very nice vacation home in Croatia. We had still had a telephone inquiry regarding our two dogs that should accompany us on the trip and were competently advised in this matter. Gladly again, we are already looking forward to our vacation!
Very good customer service and also available for queries! Consultation was non-binding and completely without putting us under pressure. That was one of the decisive factors for our booking here. Thank you very much!
I have made a booking via the Internet here and am very satisfied. It was quite clear, because you can filter very precisely what you are looking for and want to book later. The online booking is then a breeze. Insert date of arrival and departure, person selection ect. and click on book. Very happy again!
Very satisfied! The booking process worked flawlessly. The confirmation came immediately by e-mail. Nice to be able to talk to someone in person at your site as well. The telephone contact with customer service was very friendly.
We feel very well taken care of and comfortable. Booking is very easy, questions are always answered and the cottages are all very well maintained (at least the ones we have had so far).
Very nice staff who are absolutely competent and always advise you well. I can recommend to anyone who wants to experience no nasty surprises on vacation and will definitely book here again. Thank you for the nice phone call.
We have booked the 1st time through Traumferienhäuser24.de and are very much looking forward to our vacation in Denmark over New Year's Eve. The exceptionally good customer service and accessibility were crucial for our decision to book here.
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Profile active since 30/10/2014 | Last update: 31/01/2023
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We are extremely sorry that your vacation was affected. Of course, we always try to help our customers in the best possible way and are pleased that we have found adequate replacements.
With kind regards
Your team from Traumferienhäuser24.de