Smiling Customer

Mystery Checks - Seminars - Coaching: Service Quality & Employee Development

Smiling Customer
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.93 out of 5
Excellent
310 Reviews
Contact information
THE FOCUS IS ON YOUR EMPLOYEES - DEVELOP THEM INTO TRUE CUSTOMER ENTHUSIASTS! The world has changed. Products have become increasingly comparable in quality and features. As a result, you as a business owner have only one way to stand out from...

Contact information

Smiling Customer
Berliner Straße 123
14467 Potsdam
Germany
Directions

Contact person
Maja Schneider

Images & Videos

100% Recommended
5 stars 278
4 stars 14
3 stars 0
2 stars 0
1 star 0
Excellent (4.96)
Cost-performance ratio
Excellent (4.88)
Top competencies

Explanations

5.00 out of 5
9 Reviews

Objectivity

5.00 out of 5
9 Reviews

Communication

5.00 out of 5
9 Reviews

292 Reviews on ProvenExpert.com

4.93 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I always enjoy attending the webinars. starting with the great charisma and good mood to the good impulses
Best regards from Blaustein :)
Show original
Customer review & rating for:
Wie hat Ihnen das Webinar zum Thema "Gästebegeisterung & Serviceorientierung" gefallen?
02/22/2024Anonymously
Smiling Customer Comment from Smiling Customer:
This is great feedback and at the same time a great incentive for further webinars!
Thank you very much.
Best regards to Blaustein :)
5.00 out of 5
Excellent
Recommendation
Like every time, the Smiling Customer Training is a lot of fun. I feel very comfortable and well advised. Ms. Schneider is a very competent and friendly consultant/lecturer.
Since I started the training, I have developed a lot and am more self-confident. I would like to thank her very much for that. 🙏🏻
I'm really looking forward to the next seminar!
Show original
Customer review & rating for:
Schulung - Training - Workshop: Serviceorientierung & Gästebegeisterung. Wie zufrieden waren Sie?
02/19/2024Alexandra G.
Smiling Customer Comment from Smiling Customer:
Dear Alexandra,

I am really so glad and happy to "accompany" your development.
Keep up the good work!
I'm already looking forward to our next seminar,
best regards to Münster
Maja
4.80 out of 5
Excellent
Recommendation
Always enriching and constructive! 👌
Show original
Customer review & rating for:
Wie hat Ihnen das Coaching mit Frau Schneider gefallen?
02/18/2024A.
5.00 out of 5
Excellent
Recommendation
We had a very informative seminar in Dortmund. Mrs. Schneider taught us a lot about the topic "Guest enthusiasm
through better communication & manners" - it was very well organized. I learned a lot for my everyday life as a trainee "restaurant specialist" and will of course put it into practice. Many thanks to our great trainer. I will recommend you 100%.
Show original
Customer review & rating for:
Schulung - Training - Workshop: Serviceorientierung & Gästebegeisterung. Wie zufrieden waren Sie?
02/09/2024A.
Smiling Customer Comment from Smiling Customer:
Dear Abderrahim,

You were a great group.
I admire you for your ambition and commitment!

Keep up the good work - THANK YOU SO MUCH - for your great feedback.
All the best and much success
Maja
5.00 out of 5
Excellent
Recommendation
Super practical coaching with lots of tips to implement...
Great conference venue and first-class catering...
Thank you very much for this great day
Show original
Customer review & rating for:
Wie hat Ihnen das Seminar "Rollenwechsel - vom Kollegen zur Führungskraft" gefallen?
02/01/2024Joachim S.
Smiling Customer Comment from Smiling Customer:
Dear Achim,

Thank you very much for your great feedback!
The day will remain in my very best memory too.

I wish you continued success,
best wishes to FORSTHAUS am Schloss Sommerswalde
Maja
5.00 out of 5
Excellent
Recommendation
Great exchange, great trainer. I'm returning with lots of new ideas and hope to see you again soon. 🙏🏼
Show original
Customer review & rating for:
Wie hat Ihnen das Seminar "Rollenwechsel - vom Kollegen zur Führungskraft" gefallen?
02/01/2024Anonymously
4.00 out of 5
Good
Recommendation
The group was nice and small and there was a really good exchange on the topics. A bit more about the special challenges for employees who have just been promoted to management.
Show original
Customer review & rating for:
Wie hat Ihnen das Seminar "Rollenwechsel - vom Kollegen zur Führungskraft" gefallen?
01/31/2024Anonymously
Smiling Customer Comment from Smiling Customer:
Thank you very much for your feedback!
I am happy to take your suggestion on board and will expand on further ideas and the section with practical tips for changing roles.
I wish you continued success,
best regards
Maja
5.00 out of 5
Excellent
Recommendation
Was very entertaining and creative! thank you :) Erandhi
Show original
Customer review & rating for:
Wie hat Ihnen das Seminar "Richtiger Umgang Beschwerden und Reklamationen" gefallen?
01/17/2024Erandhi L.
Smiling Customer Comment from Smiling Customer:
Dear Erandhi,

Thank you so much for your prompt review!
Be sure to keep up your super-positive attitude.

Good luck for the future,
GLG Maja
5.00 out of 5
Excellent
Recommendation
🤩
Customer review & rating for:
Wie hat Ihnen das Webinar zum Thema "Gästebegeisterung & Serviceorientierung" gefallen?
01/13/2024Anonymously
4.80 out of 5
Excellent
Recommendation
I can't write anything about the prices, otherwise 👍🏼👍🏼👍🏼👍🏼
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Customer review & rating for:
Wie sind Sie mit der Beratung und Unterstützung von Smiling Customer zufrieden?
01/11/2024Markus S.
5.00 out of 5
Excellent
Recommendation
We had a training session today which I went into without any expectations! Maja is a really nice person and a great coach!
I can really only recommend Smiling Customer!
Show original
Customer review & rating for:
Wie hat Ihnen das Webinar zum Thema "Gästebegeisterung & Serviceorientierung" gefallen?
01/11/2024Anonymously
Smiling Customer Comment from Smiling Customer:
Thank you very much for your great feedback - a great incentive for the other seminars in February and March!

I'm excited to see which department will benefit from your work and commitment next!

Best regards to Darmstadt,
Maja
4.75 out of 5
Excellent
Recommendation
Very intensive, lots of ideas and also checklists for quick implementation. Always great support.
Show original
Customer review & rating for:
Wie hat Ihnen der Workshop mit Frau Schneider von Smiling Customer gefallen? Teilen Sie gerne Ihre Begeisterung :).
12/19/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Maja Schneider always works in a professional, committed, competent and supportive manner. We appreciate and like her confident, always positive way of addressing even difficult issues and developing solutions.
Show original
Customer review & rating for:
Smiling Customer
12/16/2023Anonymously
4.75 out of 5
Excellent
Recommendation
We'll keep up the good work and look forward to next year.
Show original
Customer review & rating for:
Wie hat Ihnen der Workshop mit Frau Schneider von Smiling Customer gefallen? Teilen Sie gerne Ihre Begeisterung :).
12/15/2023Markus S.
5.00 out of 5
Excellent
Recommendation
Friendliness and great expertise!
Show original
Customer review & rating for:
Wie hat Ihnen der Workshop mit Frau Schneider von Smiling Customer gefallen? Teilen Sie gerne Ihre Begeisterung :).
12/14/2023A.
5.00 out of 5
Excellent
Recommendation
Wonderful day again. I enjoy the seminar every time. I've developed a lot since I've been here. So I am grateful.
Show original
Customer review & rating for:
Wie hat Ihnen das Seminar "Richtiger Umgang Beschwerden und Reklamationen" gefallen?
12/05/2023Alexandra G.
Smiling Customer Comment from Smiling Customer:
Dear Alex,
First of all, a big apology for only writing to you now.
Thank you so much for your great feedback!
I'm really pleased to be able to follow your development.
Keep up the good work and I can't wait to see how our appointment in February turns out.
Best regards to Münster,
Maja
4.50 out of 5
Excellent
Recommendation
We really appreciate Ms. Schneider's expertise ... whether it's 1:1 coaching sessions or team meetings - we always find a joint solution. Her empathy and ability to adapt to different situations and employees is terrific. We consider ourselves lucky to have Ms. Schneider at our side.
Show original
Customer review & rating for:
Wie hat Ihnen der Workshop mit Frau Schneider von Smiling Customer gefallen? Teilen Sie gerne Ihre Begeisterung :).
11/27/2023O.
5.00 out of 5
Excellent
Recommendation
Again and again except new enthusiastic - thank you dear Mrs. Schneider
Show original
Customer review & rating for:
Wie sind Sie mit der Beratung und Unterstützung von Smiling Customer zufrieden?
11/19/2023R. K.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the cooperation with Ms. Schneider. Professional and very practical, current situations and new topics are implemented flexibly and with pleasure. An absolute recommendation as a permanent addition to the monthly meetings, we have been working together in a much more structured and better way since then. Thank you!
Show original
Customer review & rating for:
Wie hat Ihnen der Workshop mit Frau Schneider von Smiling Customer gefallen? Teilen Sie gerne Ihre Begeisterung :).
11/16/2023R. K.
5.00 out of 5
Excellent
Recommendation
Gladly and always again- Thank you
Show original
Customer review & rating for:
Wie hat Ihnen der Vortrag oder das Webinar mit Maja Schneider von Smiling Customer gefallen?
11/03/2023Anonymously
18 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
10 reviews on Facebook
 
11/01/2023
5.00 out of 5
Excellent
8 reviews on Google Maps
 
03/01/2024
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All reviews and experiences about Smiling Customer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/11/2018  |  Last update: 03/01/2024   |  Report profile

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