Thomas Faißt Bad Sanitär Heizung

Bathroom renovation, heating renovation, maintenance customer service

Thomas Faißt Bad Sanitär Heizung
645 Reviews i
published (99 %)
out of 647 reviews
Contact information
We accompany you on your way to an individual bathroom from one source. 3D bathroom planning and presentation of your new bathroom with VR glasses in photo-realistic planning. The new bathroom is already within reach during planning.

In just three appointments at your home to the new bathroom, more info on our website.
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Contact information

Thomas Faißt Bad Sanitär Heizung
Heitergaß 20
77933 Lahr/Schwarzwald
Germany
Directions

Contact person
THOMAS FAIßT BAD SANITÄR HEIZUNG GMBH

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Review from 04/15/2024  
1.00 out of 5
Poor
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer satisfaction

4.69 out of 5
42 Reviews

Timeliness

4.71 out of 5
41 Reviews

Professionalism

4.70 out of 5
40 Reviews

333 Reviews on ProvenExpert.com

1.00 out of 5
Poor
Friendliness is part of the job, if the employees make the appointments and the boss can not be friendly nothing works.
I made a maintenance appointment and I was at home and waited and nobody came and yet I have to pay the bill, they neither rang nor called, I wanted to clarify it, the employee hangs up and the boss himself says either pay or we go to court, although I can prove that I was at home all day.

I will definitely not recommend it to anyone.
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
04/15/2024M.
Thomas Faißt Bad Sanitär Heizung Comment from Thomas Faißt Bad Sanitär Heizung:
Hello,
This was the 2nd time we were there for a maintenance appointment and had to leave each time because nobody opened the door for us. Our boss, Mr. Faißt himself, was scheduled for the 2nd maintenance appointment with you and was on site.
After nobody had opened the door again, Mr. Faißt called the cell phone number we knew and only reached the mailbox. He left a voice message saying that we were once again standing in front of a locked door.
After a reasonable wait, Mr. Faißt canceled the appointment again.

Since we have GPS installed in all our vehicles, we can prove that we were at your location.

The employee you spoke to on the phone did not hang up, she put you through to the boss. However, if you think that you are not letting Mr. Faißt get a word in edgewise, shouting at him and calling him a liar, then his patience will run out and he will hang up.

Nevertheless, we wish you all the best and every success with the subsequent tradesmen.
4.80 out of 5
Excellent
Recommendation
Very fast and clean
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
04/11/2024Anonymously
4.96 out of 5
Excellent
Recommendation
Very clean work during the renovation. Very competent employees, both tilers and plumbers. Workplace was left clean every day.
The bathroom renovation was completed very well within the planned time.
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
04/10/2024Dietmar H.
5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with the aftercare after our bathroom had been completed. The response here was uncomplicated, accommodating and service-oriented.
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
04/09/2024Anonymously
4.80 out of 5
Excellent
Recommendation
The installers of the radiators were really quick
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
04/04/2024U.
5.00 out of 5
Excellent
Recommendation
The job was carried out properly and quickly.
Many thanks for that
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
03/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
03/25/2024Anonymously
4.40 out of 5
Good
Recommendation
Long-standing partnership, reliable and competent I
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
03/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Fast, clean and very well organized work. A super team! Thanks guys!!!
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
03/01/2024Kristina W.
5.00 out of 5
Excellent
Recommendation
Fast, professional and agreed implementation of the maintenance. Gladly again.
Fred Snella
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
03/01/2024Fred S.
4.20 out of 5
Good
Recommendation
Fast, reliable and very good removal of water damage. Always happy to come back.
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
02/08/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Good preliminary planning, implementation in the promised time, perfect, gladly again
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
02/07/2024U.
5.00 out of 5
Excellent
Recommendation
Everything was perfect, the technician worked very professionally, cleanly and accurately. In retrospect, I realized that the installation was done correctly for the first time, the previous company had actually installed the panel 180* incorrectly. Keep it up and gladly again. 👍🦆
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
02/07/2024J. H.
4.00 out of 5
Good
Recommendation
At the last maintenance appointment, you had an emergency to attend to but forgot to inform us.
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
02/07/2024Michael S.
3.70 out of 5
Good
Costs for machine use (?) and especially for travel costs (96.37€) are too high. The net working time was 1 hour for fitter and trainee. The hourly rate for the work is ok. I was surprised by the amount of the invoice and will inquire about the additional costs in advance.
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
02/02/2024Anonymously
2.20 out of 5
Fair
Rip-off. Over 150 euros for wear and tear items - but nothing replaced.
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
01/22/2024Kern M.
3.00 out of 5
Average
Price performance, very high and unfair
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
01/10/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Many thanks for the quick response.
MfG
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
01/09/2024Anonymously
4.00 out of 5
Good
Recommendation
Everything ok I am very satisfied
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Customer review & rating for:
Thomas Faißt Bad Sanitär Heizung GmbH
01/09/2024G.
5.00 out of 5
Excellent
Recommendation
It worked wonderfully with Faißt and the appointed technician. I would be happy to work with Faißt again.
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Customer review & rating for:
Thomas Faißt, Bad Sanitär Heizung
12/20/2023Frank M.
312 Reviews from
2 other sources
4.64 out of 5
Excellent
4.90 out of 5
Excellent
59 reviews on Google Maps
 
04/18/2024
4.58 out of 5
Excellent
253 reviews on KennstDuEinen
 
10/27/2023
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* All reviews and experiences about Thomas Faißt Bad Sanitär Heizung are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/12/2021  |  Last update: 04/18/2024   |  Report profile

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