Customer service is very nice and helpful
The work is done in the specified time
After proofreading, some things had to be touched up after all
Some careless mistakes were not noticed
My work was finished and needed proofreading, which cost a lot. I expected all errors to be corrected. Unfortunately, additional errors crept in. Some of them I noticed only after submission. It would have been better if the proofreader had taken one more day. Too bad! Had expected more, definitely too expensive for that.