Armstark GmbH

Armstrong Austria - more than wellness

Armstark GmbH
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.58 out of 5
Excellent
1,259 Reviews
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Contact information
The family business Armstark has been one of the market leaders in the wellness industry since 1994. The highest quality standards, expert service and highly trained employees have been the recipe for success for more than 27 years.
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Contact information

Armstark GmbH
Haid 56
4782 St. Florian am Inn
Austria
Directions

Contact person
Mag. Claudia Wussogk

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Opening hours

Thursday 09:00 am-05:00 pm

Websites & Profiles

94% Recommended
5 stars 648
4 stars 239
3 stars 42
2 stars 10
1 star 1
Quality
Service on offer
Services
Consulting
Friendliness
Customer service
Excellent (4.59)
Cost-performance ratio
Good (4.29)
Top competencies

Product quality

4.57 out of 5
118 Reviews

Customer loyalty

4.51 out of 5
120 Reviews

Customer satisfaction

4.52 out of 5
118 Reviews

940 Reviews on ProvenExpert.com

4.57 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Timely delivery. Everything exactly coordinated. Super.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
08/08/2022Harald D.
Armstark GmbH Comment from Armstark GmbH:
Dear Mr. Douschan,
thank you very much for your evaluation. We are glad that you are so satisfied with the delivery and coordination.
Many greetings
Your team from Armstark
4.80 out of 5
Excellent
Recommendation
The sales staff were motivated and explained everything simply and understandably. Everything with a bit of Viennese charm. The dispo worked quickly and efficiently. The delivery was uncomplicated and on time. The technician who put the SwimSpa into operation was - despite the heat - very friendly and eager. Has explained everything in detail and also passed on tips and tricks. I can only recommend.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
08/08/2022Julia B.
Armstark GmbH Comment from Armstark GmbH:
Dear Ms. Brezowar,

thank you very much for your recommendation. We are pleased that you are so satisfied with our services and will gladly pass on your praise to the appropriate departments.

Have fun with your Swim Spa and best regards
Your team from Armstark
5.00 out of 5
Excellent
Recommendation
The technician was competent and friendly and very nice. We are overjoyed. Many thanks!!!!
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
07/26/2022Christoph G.
Armstark GmbH Comment from Armstark GmbH:
Dear Mr. Gailer,

thank you very much for your review. We are pleased to hear that you are so happy with our customer service.
We wish you continued enjoyment with your wellness product from Armstark.

Best regards
Your team from Armstark
4.20 out of 5
Good
Recommendation
Questions by e-mail were answered in the shortest possible time.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
07/21/2022R.
Armstark GmbH Comment from Armstark GmbH:
Hello!

Thank you very much for the review. We are glad that you are so satisfied with our customer service.

Best regards
Your team from Armstark
4.60 out of 5
Excellent
Recommendation
Everything went smoothly from quote to installation. All info received in time and very flexible with the delivery.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
07/19/2022Anonymously
Armstark GmbH Comment from Armstark GmbH:
Thank you for the very good review!
5.00 out of 5
Excellent
Recommendation
Hello we have our hot tub now 2 weeks. So we were well taken care of from the beginning. From choosing with test lying in various whirlpools. A great experience at Amstark in Saarbrücken. And the communication was very good. You feel you are in good hands. And when we had a question, we were always answered directly and in a friendly manner. So it is worthwhile to go to Saarbrücken.
Fam. Bläsius
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
07/07/2022Andreas B.
Armstark GmbH Comment from Armstark GmbH:
Dear Bläsius family,

thank you very much for the very good review. However, it seems to be a confusion with a company in Germany with the same name, but independent from us.

As an Austrian company, we do not have an Armstark world in Saarbrücken and would not like to adorn ourselves with other people's feathers.

Armstark Handels GmbH from Germany would certainly appreciate your review.

Kind regards
Your team from Armstark Austria
5.00 out of 5
Excellent
Recommendation
Everything worked perfectly, deadlines were met. The customer service is very good. I ask again to contact, we have another defect. Anytime again. Many greetings Meinl
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
07/04/2022Silvia U. Jörg Meinl U. P.
Armstark GmbH Comment from Armstark GmbH:
Thank you for the great review, we are very pleased that you are satisfied.
Our customer service is informed and will be happy to contact you shortly.
We wish you continued enjoyment with your new spa in the future!
5.00 out of 5
Excellent
Recommendation
Very good chauffeur and uncomplicated construction with us, very good product and also looks wonderful, we are very satisfied. lG Renate Leithner
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/28/2022Renate L.
Armstark GmbH Comment from Armstark GmbH:
Dear Mrs. Leithner, thank you very much for this great review, we are very happy that you are so satisfied with our company and our products!

Best regards
Your Armstark Team
4.00 out of 5
Good
What a pity!
That at the price of the pool, nähmlich far over 10`000 euros, the starter set to test the water, the tablets to test chlorine and PH value, are already so old that they only crumble or already come in liquid vorm from the packaging. So that the first step is the trip to the hardware store to buy such tablets.
It is also a pity that they say at the time of purchase, a technician comes along who attaches everything and Instaliert.... But then during installation, they say that the technician is not authorized to attach the power.... This is also again unhofte additional costs.
And unfortunately we are still waiting for the long paid coverage.

Otherwise, the pool is really good.
Kind regards
Show original
Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/27/2022Fabienne V.
Armstark GmbH Comment from Armstark GmbH:
Dear Ms. Veya,

Thank you very much for your comment.
We are very sorry that there was a misunderstanding in your case, we are definitely looking into the matter.
We are sorry that there was obviously a production error with the tablets. We have already arranged to send you a new shaker box. If you have any questions or problems with our products, please do not hesitate to contact us at kundenservice@armstark.com.
Regarding your missing cover help, we are also sorry that we did not manage the same delivery date to your spa. We periodically check with our suppliers to get the latest information. We will inform you as soon as possible as soon as we have received the goods you ordered so that we can coordinate with you the prompt delivery.
We are very sorry for this delay and thank you in advance for your understanding. If you have any further questions, please do not hesitate to contact us at disposition@armstark.com.

Kind regards, your Armstark Team.
4.25 out of 5
Good
Recommendation
Good advice and friendly unfortunately after a defect in the nozzle after 3 weeks still no technician on site !
Show original
Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/20/2022Anonymously
Armstark GmbH Comment from Armstark GmbH:
Dear customer, we are sorry if you have to wait for customer service. Unfortunately, there is a general shortage of staff and so sometimes longer waiting times for customers cannot be avoided. We regret this. We hope that you will soon be able to enjoy your Armstark product again without any problems.

Sincerely
Your Armstark Team
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the delivery of spare parts. When a technician is needed on the spot, it always takes a relatively long time.

As it is with the swimspa and the two whirlpools, I would like to see a faster service.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/20/2022Lurger F.
4.80 out of 5
Excellent
Recommendation
We are very convinced of the quality. Also the punctual delivery and the good personal service
should be mentioned! We use our swim spa now for 1 month, and are pleasantly surprised about the ease of use of the water care. If they would now offer a solution how to easily cover a swim spa we would be satisfied all around. Oh yes - a small minus point is that you can not reach the control panels of our Aquarius from one side!
Thank you dear Armstark team!
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/14/2022Ingeborg R.
Armstark GmbH Comment from Armstark GmbH:
Dear Mrs. Rieser, thank you very much for this nice comment! We wish you continued fun with your Swimspa! We do offer a special cover system, the Pool Lounge, sooner or later there will certainly be other variants, so that you are completely satisfied!

Sincerely
Your Armstark Team
5.00 out of 5
Excellent
Recommendation
We have already bought a whirlpool. Due to the good price-reading ratio and perfect cooperation, we turned to Armstark when buying an infrared cabin. Again, Armstark was a reliable and competent partner.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/13/2022Johann P.
Armstark GmbH Comment from Armstark GmbH:
Dear Mr. Panzenböck, thank you very much for this great review, we are very happy that you are so satisfied with our company and our products!

Best regards
Your Armstark Team
4.62 out of 5
Excellent
Recommendation
Service, customer friendliness, especially the staff are professional, patient, punctual, competent and smiling answers in any situation.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/13/2022Anonymously
Armstark GmbH Comment from Armstark GmbH:
Dear customer, thank you for taking the time to write a review and for your nice comment. We will be happy to pass on the praise to our staff!

Best regards and continue to enjoy!

Your Armstark Team
5.00 out of 5
Excellent
Recommendation
Appointment for installation of the spa only possible one week in advance
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/13/2022Anonymously
3.80 out of 5
Good
Recommendation
Heater rod after 2 weeks broken, controller after 6 weeks defective, waterfall speak framing had a crack.
Next week comes the 2x the customer service, they are anxious and friendly, but at 22000 euros, the quality is already poor.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
06/06/2022Christian M.
Armstark GmbH Comment from Armstark GmbH:
Dear Mr. Muhm, thank you very much for your review. We are really very sorry and understand that you are not pleased that you now already need customer service after your purchase. This really shouldn't be the case - but unfortunately it can happen anywhere. Even if you buy a Ferrari you are not immune to minor or major defects. We will do our best to fix the problem as soon as possible so that you can enjoy your hot tub without any problems.
Sincerely
Your Armstark Team
5.00 out of 5
Excellent
Recommendation
Set-up and assembly carried out by 2 extremely competent employees.
That was simply super
Show original
Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
05/19/2022Anonymously
Armstark GmbH Comment from Armstark GmbH:
Dear customer, that's very nice, we appreciate your satisfaction and great review!

Sincerely
Your Armstark Team
4.80 out of 5
Excellent
Recommendation
It was explained to us well, the installer was very friendly and competent Were very satisfied
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
05/19/2022Birgit P.
Armstark GmbH Comment from Armstark GmbH:
Dear customer, thank you for this great review! Your satisfaction is very important to us.

Sincerely
Your Armstark Team
5.00 out of 5
Excellent
Recommendation
Top advice as well as set up .
Staff very friendly .
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
05/19/2022Irene W.
Armstark GmbH Comment from Armstark GmbH:
Dear Mrs. Wank, thank you very much for this great review! Your satisfaction makes us very happy!

Sincerely
Your Armstark Team
5.00 out of 5
Excellent
Recommendation
With the prospective purchase we were very well advised, the price was then for us the deciding factor that we have decided for your product. During delivery and
Commissioning we have been trained again very well.
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Customer review & rating for:
Wellnessprodukte aus dem Hause Armstark
05/03/2022Franz S.
Armstark GmbH Comment from Armstark GmbH:
Thank you very much, we are very happy! Further all the best for you and much joy!

Sincerely
Your Armstark Team
319 Reviews from
8 other sources
4.62 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Google
 
07/30/2022
4.70 out of 5
Excellent
35 reviews on Google
 
06/15/2022
4.70 out of 5
Excellent
20 reviews on Google
 
08/06/2022
4.70 out of 5
Excellent
17 reviews on Google
 
06/18/2022
4.60 out of 5
Excellent
72 reviews on Google
 
08/10/2022
4.60 out of 5
Excellent
59 reviews on Google
 
08/10/2022
4.60 out of 5
Excellent
55 reviews on Trustpilot
 
08/10/2022
4.50 out of 5
Excellent
52 reviews on Google
 
06/01/2022
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All reviews and experiences about Armstark GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/14/2017  |  Last update: 08/17/2022   |  Report profile

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