A very courteous, goal-oriented and neutral consultation. Solution-oriented and decision-supporting without giving the feeling that you have to or should take a special insurance provider.
One takes time, if it must be, then one gets also several times a topic explained.
Questions are not left unanswered.
Good follow-up. One gets in touch with the customer from time to time and asks or informs about offers / innovations / changes. Helps with correspondence if requested.
They are not pushy and always friendly.
I have had several experiences with different companies in the insurance industry. But never before have I received such neutral, courteous and competent service.
Anytime again.
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