Auto Becker Klausmann GmbH & Co. KG

Your partner for BMW, BMW M and MINI in Krefeld and Kempen on the Lower Rhine.

Auto Becker Klausmann GmbH & Co. KG
1,574 Reviews i
published (99 %)
out of 1,577 reviews
Contact information
INNOVATIVE BY TRADITION.
We are BMW and MINI in Krefeld and Kempen.
Our family-run car dealership, now in its fourth generation, has been at the same location in Krefeld on the Glockenspitz for almost 100 years. We have always attached great...

Contact information

Auto Becker Klausmann GmbH & Co. KG
Glockenspitz 123
47800 Krefeld
Germany
Directions

Contact person
Simone Junge

Opening hours

Wednesday 07:30 am-06:00 pm
Review from 05/03/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Processing
Top competencies

Professionalism

5.00 out of 5
18 Reviews

Customer satisfaction

5.00 out of 5
18 Reviews

Customer loyalty

5.00 out of 5
18 Reviews

81 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
About the good and competent advice
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
05/03/2023Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for this very good review.
5.00 out of 5
Excellent
Recommendation
I am very satisfied customers, especially with Mrs. Doreen Matzat very professional and friendly.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
04/27/2023Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for the full score and the praising words. The ABK team and Mrs. Matzat are very happy about it.
4.80 out of 5
Excellent
Recommendation
The advice from the salesman was excellent. He took a lot of time for us.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
02/15/2023Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for your very good rating and your kind words. We are very pleased.
5.00 out of 5
Excellent
Recommendation
Many thanks for the uncomplicated handling and the advice from Mr. Ayaz. The rescheduling also went smoothly.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
02/15/2023Ahmed Ali
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for the praise and for the full score. The ABK team and Mr. Ayaz are very happy about it.
4.97 out of 5
Excellent
Recommendation
Mr. Ayaz was very friendly and explained the facts well and informed me about all possible costs and possible damages that would be possible and also contacted me directly if there was a deviation from the schedule.
Satisfied all around.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
02/02/2023Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for the 1a rating and the praising words. We are very pleased about it. Your ABK Team
5.00 out of 5
Excellent
Recommendation
Many thanks to Mr. Ayaz for the expert and customer-oriented advice. Every service request was addressed and together with Mr. Kevin Klisch, a more than optimal solution was sought for me as a customer. No long waiting times and a top satisfactory service as you would expect as a customer.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
01/26/2023Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for this great review!
We are very pleased. We will gladly pass on your words of praise.
Best regards, your ABK team.
5.00 out of 5
Excellent
Recommendation
Thanks for the great advice.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
01/25/2023Recep Köse
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Hello Recep Köse, that's great praise. Thank you very much for that and for the full score.
5.00 out of 5
Excellent
Recommendation
Super fast response. Nice staff and were all very helpful. My problem was solved in a short time. Super customer service in all. Thanks again.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
12/27/2022Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for this very good rating and your praising words. This is a nice motivation and we are very happy about it.
5.00 out of 5
Excellent
Recommendation
We have received a friendly welcome, professional and knowledgeable advice and we have always been kept up to date with the order. There was never any talk of a shortage of semiconductors or an inability to supply any accessories. To be honest, we were skeptical because a short time before we had had the worst experience that a serious customer can have with a BMW competitor. So when Mr. Jaafari called in November and said that the car could be delivered shortly, we spontaneously said that we wanted to see the car first before we paid. We were all the happier that the convertible with all the ordered extras was then in front of us.
Great and the skepticism had flown away.
During the whole ordering and buying process we have built up and had a real mutual trust relationship with and to Mr. Jaafari. We value this very highly, especially since we can look back on a great deal of experience in the purchase of new cars.
It remains to be mentioned that humor was not neglected during our meetings.
We wish Mr. Jaafari all the best for the future, health and a lot of business.

With kind regards

Jürgen and Hella Stöver
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
12/27/2022Jürgen S.
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Hello Jürgen and Hella Stöver! We are very pleased that you obviously felt really well looked after with us in Kempen. Thank you very much for your kind words, we will forward them to Mr. Jaafari. We are always happy to be of service to you. Best regards. Your ABK Team Kempen.
5.00 out of 5
Excellent
Recommendation
Super advice and first-class service.
Special thanks to Mr. Erkan Ayaz, a really cool and very customer-oriented service consultant.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
12/07/2022Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Wow - that's great praise. Thank you very much for that and for the full score. The ABK team and Mr. Ayaz are very happy about it. Best regards
3.80 out of 5
Good
Recommendation
The reception could come across what friendlier. The service advisor was top.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
09/26/2022Sven Hoppenkamps
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Hello Sven Hoppenkamps! Thank you very much for your evaluation. We will be happy to pass on your praise to our service advisor.
We will communicate your comment internally in order to continue to raise awareness of the issue. All the best for you and best regards. Your ABK Team.
4.94 out of 5
Excellent
Recommendation
Reason for rating: Spontaneous visit to the dealership in Kempen, on 15.08.2022. Immediate availability of a contact person and subsequent trustworthy and competent advice. Transparent presentation of costs and pointing out possible options for financing. Unreservedly recommendable.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
08/16/2022Anonymously
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for your very good review and your kind words. We are very pleased.
5.00 out of 5
Excellent
Recommendation
Ms. Yvonne Erkes gave us great advice and handled everything perfectly. All our questions were answered super promptly. The promised delivery date was brought forward. We are extremely enthusiastic about the service and of course about the MINI Se.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
03/10/2022IFG
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for the great review and your kind words. We are very pleased. Have a good trip and best regards from the ABK MINI Team.
4.90 out of 5
Excellent
Recommendation
The service advice was great. I still had problems with the vehicle that needed to be fixed. Mr. Ayaz has taken care of very well and always kept me up to date. The communication went smoothly, such a consultation and effort you want - exemplary! I can recommend 100%.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
01/14/2022Tekin
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Good morning and thank you for the very good rating and your testimonial. We are very pleased. Best regards, your ABK Team
5.00 out of 5
Excellent
Recommendation
Advice, information and consideration and answering the personal questions about the selected vehicle X3 were answered in depth, friendly and understandable. The punctual course of the purchase,
the competence and friendliness of Mr. Wirsing is to be particularly emphasized. Many thanks.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
12/27/2021Hans P. Schmidt
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Hello! Thank you very much for the 1a rating and the kind words. We will gladly forward you to Mr. Wirsing. Your team from ABK.
5.00 out of 5
Excellent
Recommendation
Many thanks to Mr. Evertz, Good advice and very helpful.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
12/19/2021Aylin Calik
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Many thanks for the praise to Mr. Evertz and the super rating. This is a nice motivation. Your ABK team from Krefeld.
5.00 out of 5
Excellent
Recommendation
Very nice, professional and competent staff.
Show original
Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
12/19/2021Kaiser
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for the 1a rating and kind words. We are very happy about it. Your team from ABK.
5.00 out of 5
Excellent
Recommendation
Wir haben vorerst nach dem Kauf unseres Wagens das Gefühl gehabt „guter Berater bis zum Verkauf danach war er weg!“ leider hat er unsere Fragen total ignoriert.. Danach dank dem Berater Herr Ayaz wurden unsere Fragen beantwortet und gab mir das Gefühl wirklich in guten Händen aufgehoben zu sein.. kurz zum Auto bis jetzt echt top wir sind sehr zufrieden!
Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
12/07/2021Ümit Yilmaz
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Vielen Dank für die tolle Bewertung und die vielen lobenden Worte!
Es tut uns leid, das Sie nicht sofort nach der Auslieferung die uneingeschränkte Fahrfreude genießen konnten. Umso mehr freuen wir uns, dass Herr Ayaz sie umgehend zufriedengestellt hat.
Wir sind gerne immer für Sie da. Weiterhin gute Fahrt. Ihr ABK Team.
5.00 out of 5
Excellent
Recommendation
We bought a used Mini at Auto Becker - Klausmann. From the first contact to the delivery of the vehicle, we felt very comfortable with Mr. Markus Bikowski. He was polite, helpful and obliging in every contact - unfortunately, these are things that are no longer a matter of course, especially in the automobile trade. We can only recommend Auto Becker Klausmann and especially Mr. Markus Bikowski to everyone.
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
11/08/2021Marcel H.
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Thank you very much for your nice praise and the five stars. That goes down like oil ;-). We all - and especially Markus Bikowski - are very pleased that you are so satisfied with us. Gladly again at any time. Your ABK team.
5.00 out of 5
Excellent
Recommendation
Have 2018 a yearly car BMW X1 2.0 XDrive with almost all special accessories (without alarm system) bought from Mr. Poptsis (KM status 16584). I had actually only been looking for a vehicle in this performance class with trailer hitch. Have of course leather and glass roof gladly taken. Nowhere I have found a more diverse range of gasoline with automatic as a yearly car. So, hats off and keep it up. Horst Radeke, Cologne
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Customer review & rating for:
Auto Becker Klausmann GmbH & Co. KG
11/06/2021Horst Radeke
Auto Becker Klausmann GmbH & Co. KG Comment from Auto Becker Klausmann GmbH & Co. KG:
Wow, after three years.... Thank you very much for the great experience report and the five stars. We are very happy. Have a good trip! Your ABK Team.
1,493 Reviews from
7 other sources
4.51 out of 5
Excellent
4.84 out of 5
Excellent
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04/11/2018
4.83 out of 5
Excellent
100 reviews on mobile.de
 
05/30/2023
4.80 out of 5
Excellent
22 reviews on AutoScout24
 
01/05/2021
4.60 out of 5
Excellent
303 reviews on BMW Partner (Service)
 
04/11/2018
4.60 out of 5
Excellent
353 reviews on mobile.de
 
06/05/2023
4.30 out of 5
Good
559 reviews on Google
 
06/01/2023
4.27 out of 5
Good
51 reviews on AutoScout24
 
08/23/2022
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* All reviews and experiences about Auto Becker Klausmann GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/11/2018  |  Last update: 06/07/2023   |  Report profile

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