Autohaus HORNUNG GmbH & Co. KG

Mercedes-Benz authorized dealer, new cars, used cars, service workshop

Autohaus HORNUNG GmbH & Co. KG
794 Reviews i
published (99%)
out of 800 reviews
Contact information
For 70 years AUTOHAUS HORNUNG has been one of the largest Mercedes-Benz suppliers in the region. What was originally founded by Fritz Hornung in 1951 as an agency for Daimler-Benz AG is now much more:

With a total of three locations along the A95...

Contact information

Autohaus HORNUNG GmbH & Co. KG
Hauptstraße 2
82467 Garmisch-Partenkirchen
Germany
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Review from 08/18/2021  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Processing
Top competencies

Professionalism

5.00 out of 5
2 Reviews

Project success

5.00 out of 5
2 Reviews

Reliability

5.00 out of 5
2 Reviews

16 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Top car dealership in Garmisch. Customer service 1a. Absolutely recommendable, very fast, competent and friendly handling. Gladly again. Price / performance ratio Top!
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
08/18/2021Jochen R.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for your great feedback and 5* rating. We wish you a good and safe trip! Your team from AUTOHAUS HORNUNG
5.00 out of 5
Excellent
Recommendation
The purchase of a Junge-Sterne car was already pleasantly fair and problem-free in terms of contact and processing. However, I was particularly pleased with the subsequent problem - namely a Junge Stern warranty claim, which was ultimately settled for me in Hesse. The Hornung dealership showed such concern and made such an effort to resolve the problem that I don't often experience. In this respect, after the many telephone contacts, once again my very special 'thank you' to the management and all those involved. With best regards from Bad Nauheim (Hesse, 500 km away).
Norbert Margraf
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
07/26/2021Norbert M.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you very much for your thank you and the 5* rating, Mr. Margraf. We are glad that we could solve everything to your satisfaction. We wish you a good and safe trip with your Young Star!
5.00 out of 5
Excellent
Recommendation
Best service
Best employees
Competent, Friendly, Reliable
- Gladly again
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
03/04/2021C.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for the great compliment and 5* rating. We wish you a good trip!
2.60 out of 5
Average
Appointment wg. used car purchase was fixed, vehicle was nevertheless sold elsewhere afterwards, no feedback. Had I not called again, we would have driven over 90km for nothing. Reasons: Boss says everything must be sold immediately because of Corona, second reason: Branch sold vehicle without feedback. If you do not live nearby, I would consider whether the seriousness of the dealership is enough to make sustainable appointments.
H. Konrad Altusried
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
12/21/2020H. K.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for your review, Mr. Konrad.
All feedback is important to us and we are sorry that you had a disappointing experience with us, for that we apologize. Your negative experience is far from our usual high standards and we always strive to make sure this is resolved. May we make an appointment with you for a consultation? Please feel free to contact us at any time by phone on 08856/92 58-0 or by email info@autohaus-hornung.com.
4.80 out of 5
Excellent
Recommendation
Yes ,I bought car and everything went well 17,850,00.
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
11/22/2020Andelko M.
5.00 out of 5
Excellent
Recommendation
Purchased: Mercedes A200 AMG LINE (W177)
Very competent, reliable and extremely friendly! For the smooth processing on site and the communication by phone and mail was exemplary! I would like to thank Mr. Stichhaller again very much - I can recommend your dealership very well! Would buy my next car again in this dealership!
Best regards
A.Gönül
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
10/13/2019Ayhan G.
5.00 out of 5
Excellent
Recommendation
Super nice seller, fast uncomplicated processing, highly recommended, the man with the suspenders
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
09/13/2019Anonymously
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for the feedback!
5.00 out of 5
Excellent
Recommendation
Dedicated team with highest presence and great customer service !

Was veryrrr satisfied !!!
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
07/30/2019B.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for the review!
5.00 out of 5
Excellent
Recommendation
We had our convertible (e250) for service, including brakes. On time processing! perfect service . A week later problems with the parking brake. After a quick call there was immediately a solution to our problem. Including free rental car. Perfect. Anytime again the customer service at Autohaus Hornung.
Family Lebrecht from the Allgäu
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
03/24/2019Heiko L.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for the 5 star rating!
5.00 out of 5
Excellent
Recommendation
During my search for a vehicle, I came across Autohaus Hornung in Garmisch on mobile.de.
Since I live about 480 km away from Garmisch, all questions and the purchase transaction had to be clarified by phone, or by mail.
On the first call I had direct contact with Mr. Stichhaller, an extremely nice, friendly, competent and patient consultant and salesman. Mr. Stichhaller provided me with all the information, additional pictures came quickly and in detail by mail. In the end we came to an agreement and so the purchase was made.
I drove to Garmisch with a rental car to pick up the vehicle. Since I had to return the rental car before, a friendly employee of Autohaus Hornung picked me up at the rental station and brought me back again.
For the vehicle handover, Mr. Stichhaller took enough time, explained the vehicle to me and answered all my questions to the smallest detail. For the drive home, Autohaus Hornung also provided me with short-term license plates including comprehensive insurance free of charge.
Finally, I would like to thank everyone involved once again for the advice, purchase transaction and the wonderful time of handing over the vehicle.
I always like to come back, that's how you imagine perfect customer service.
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
02/26/2019Michael W.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for the 5-star rating as well as the warm compliment. We wish you a good trip and a lot of fun with the vehicle!
Your Autohaus Hornung Team
5.00 out of 5
Excellent
Recommendation
First class advice, very nice ambience, only to recommend!
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
01/23/2019Anonymously
1.00 out of 5
Poor
Hello, unfortunately, I can not recommend this car dealership in any case.
As a buyer of a year-old car, I was accused in writing of deception by the service manager (have photographed oil dipstick) because I carried out an oil level check and found that the oil level was much too low as well as no oil service was carried out as agreed and so the car Mercedes Citan was handed over to me on 30.11.18. I would rather express how I was treated on the phone because this is anything but friendly.
How they dealt with me on the phone I would rather not express because this is anything but friendliness with the customer deals.
Bonus points such as 50.-€ voucher I will send back because I will never take this car dealership in claim.
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
12/06/2018Harry W.
5.00 out of 5
Excellent
Recommendation
I bought a Mercedes-Benz Vito from Mr. Höllerl today. First-class advice and very friendly and uncomplicated service. I will definitely recommend your house and Mr. Höllerl. Thank you again for the 1 class service!!!
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
03/01/2018Thomas O.
Autohaus HORNUNG GmbH & Co. KG Comment from Autohaus HORNUNG GmbH & Co. KG:
Thank you for the positive feedback and the nice compliment!
4.60 out of 5
Excellent
Recommendation
Over the years, I have had numerous experiences with various car dealerships, including Mercedes-Benz. The Hornung dealership in particular has left a lasting impression with its very well-trained customer service.
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Customer review & rating for:
Autohaus HORNUNG GmbH & Co. KG
08/11/2017Christoph S.
5.00 out of 5
Excellent
Recommendation
Rating for:
Autohaus HORNUNG GmbH & Co. KG
01/23/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Autohaus HORNUNG GmbH & Co. KG
06/07/2018Anonymously
778 Reviews from
5 other sources
4.65 out of 5
Excellent
4.70 out of 5
Excellent
204 reviews on mobile.de
 
09/25/2022
4.68 out of 5
Excellent
211 reviews on mobile.de
 
09/03/2022
4.61 out of 5
Excellent
43 reviews on AutoScout24
 
03/29/2022
4.60 out of 5
Excellent
128 reviews on Google Maps
 
09/08/2022
4.60 out of 5
Excellent
192 reviews on Google Maps
 
09/08/2022
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* All reviews and experiences about Autohaus HORNUNG GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/25/2017  |  Last update: 03/21/2022   |  Report profile

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