Autohaus Körner GmbH

Your Hyundai car dealership in Berlin-Biesdorf

Autohaus Körner GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.61 out of 5
Excellent
1,888 Reviews
Contact information
Welcome to Autohaus Körner. We present you many Hyundai test winners on more than 800 m² new car exhibition.

Contact information

Autohaus Körner GmbH
Walsheimer Str. 2-24
12683 Berlin
Germany
Directions

Contact person
Cansu Caliskan

98% Recommended
Excellent (4.79)
Cost-performance ratio
Good (4.28)
Top competencies

Reliability

4.81 out of 5
160 Reviews

Customer satisfaction

4.76 out of 5
163 Reviews

Customer loyalty

4.75 out of 5
159 Reviews

868 Reviews on ProvenExpert.com

4.77 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Maintenance and MOT completed in one appointment. Very positive when you're working. The interior was cleaned, which I was pleased about. All in all, recommendable.
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
03/12/2024Heike M.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your very positive review and the associated appreciation of our work. We look forward to your next visit and wish you a relaxing time. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
Fast and friendly service.
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
03/11/2024Martina Birgit B.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your very positive review!!!!! We are very pleased that we were able to meet your expectations and that you took the time to write this review. Best regards: Your team from Autohaus Körner
2.33 out of 5
Fair
Recommendation
We hope that things will improve after the first absolute false start.
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Customer review & rating for:
Autohaus Körner GmbH
03/01/2024Anonymously
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
We are very sorry that you were not satisfied with our services recently. We are pleased that you still want to give us the chance to convince you of our service in the future and wish you a pleasant rest of the week. Your team from Autohaus Körner
4.91 out of 5
Excellent
Recommendation
During our internet search for a used car, we came across the Körner dealership. Without further ado, we arranged a test drive, which was arranged quickly and easily. After prior consultation, we were allowed to exceed the usual trial period, which gave us more time to get to know the car.
Once we had decided to buy, the rest of the process was very professional and structured. Our salesman, Mr. Theuser, was very friendly, competent and engaging. The answers to our questions were easy to understand and coherent. His further explanations rounded off the conversation in a pleasant way.
Services such as a final/repeated workshop check, car cleaning, license plates, deregistration of our old car and registration of the newly purchased car rounded off the very positive overall impression of the Körner dealership.
Based on our positive experience, we can recommend Autohaus Körner without reservation.

Mr. and Mrs. Hoffmann
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Customer review & rating for:
Autohaus Körner GmbH
02/27/2024Anonymously
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your detailed, super nice review and your words of praise about your experience with us!!!!! We are very pleased about your appreciative comment and your recommendation and wish you a good journey with your "new one" at all times. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
The service advisor, Mr. Reich, explained everything very well to me on the car and answered my questions to my complete satisfaction. He is very friendly, competent and prudent. Thank you very much
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
01/26/2024Wolfgang T.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your 5-star rating and the great compliment! We are very happy about that. This is a great motivation and a very nice thank you for our daily efforts to satisfy our customers. We wish you a relaxing week. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
Fast and professional processing. Many thanks
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
01/26/2024Michael B.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your great review and your words of praise!!!!! We are very happy about this appreciation of our work. We wish you a wonderful week and a safe journey at all times. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
Last inspection was perfect from acceptance by the master mechanic to collection and processing. Super fast within 4 hours. Very satisfied as always.
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
01/12/2024Michael K.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your super great review and your words of praise about your experience with us!!!!! We are very pleased about your appreciative comment and your 5 stars and wish you a safe journey at all times and another wonderful week. Your team from Autohaus Körner
4.40 out of 5
Good
Recommendation
SOS battery price is sporty, but safety comes first
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
01/11/2024Cornelia L.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your very positive evaluation and the associated appreciation of our work. Unfortunately, we cannot influence the prices of spare parts and ask for your understanding. We wish you a great week and a safe journey at all times. Yours sincerely, Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
All realized without any problems. It's nobody's fault that prices have risen.
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
01/11/2024Marina P.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
We are very grateful for your kind thank you!!!!! We wish you a wonderful weekend and a safe journey at all times. Until your next visit with us, we remain with kind regards and best wishes for a wonderful time. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
I brought my car in for an inspection, from the handover of the rental car to the detailed explanation of what the check involved, everything went smoothly and they worked hand in hand without any waiting time. Clear recommendation *****
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
01/10/2024Anonymously
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your very positive review! We are very pleased about this and wish you a wonderful start to the year and a stress-free time. Best regards from your team at Autohaus Körner
5.00 out of 5
Excellent
Recommendation
Very professional advice, was not persuaded to buy a different model but convinced and that was a good thing.
Thanks again
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Customer review & rating for:
Autohaus Körner GmbH
01/09/2024Anonymously
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Wow, what a great compliment on our work. Many, many thanks for your words of praise. We wish you a safe journey at all times and a wonderful week. Best regards: Your team from Autohaus Körner
4.97 out of 5
Excellent
Recommendation
The consultation and all further steps in the sales process were conducted in a very friendly and professional manner. The whole thing took place in a very pleasant atmosphere and all questions were answered. Thank you very much!
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Customer review & rating for:
Autohaus Körner GmbH
12/20/2023Anonymously
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
We are delighted with your very positive assessment of our work and thank you very much for it! We wish you a relaxing rest of the week and a Merry Christmas. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
All employees nice and friendly.also with used cars if warranty services are without ifs and buts time near repaired everything super
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Customer review & rating for:
Autohaus Körner GmbH
11/29/2023Kirsten m.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your super nice review and your words of praise about your experience with us!!!!! We are very pleased about your appreciative comment and your 5 stars and wish you a safe journey at all times and another wonderful week. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
Very satisfactory car dealership always happy to return
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
10/23/2023Dennis G.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you for your review, the super nice words and the great appreciation of our work! We wish you a wonderful autumn and a relaxing rest of the week. Your team from Autohaus Körner
4.93 out of 5
Excellent
Recommendation
I had my new vehicle (bought from you) for the first inspection after 15,000 km. Appointment was everything okay, what irritated me was that I was not allowed to be personally present during the inspection of the vehicle at the acceptance, but I had to wait in the waiting room. This is certainly not yet problematic during the first inspection, since hardly any defects are to be expected. I would appreciate it if they would do this inspection together, which was normal at my previous dealership. With everything else I was very satisfied!
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
10/21/2023J.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your 5-star rating and the words of praise for our work! For many of our customers, it is enough to be informed of any defects discovered after the vehicle inspection by our service consultants. If you wish to be present during the direct acceptance, please let the responsible consultant know at the beginning of the appointment. We wish you a stress-free week and a great autumn. Your team from Autohaus Körner
5.00 out of 5
Excellent
Recommendation
Fast execution of the work and very friendly !
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
10/19/2023Jürgen Horst B.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you very much for your very positive evaluation and the nice feedback on our work! The team from Autohaus Körner wishes you a nice rest of the week and a dreamlike weekend
5.00 out of 5
Excellent
Recommendation
Autohaus Körner never forces things on you that you can do yourself. As an example car wash addition. I have never regretted switching to the car brand Hyundai and am even more pleased that my car is so well looked after here. I have already recommended Autohaus Körner 3 times to my friends. They are also absolutely satisfied.
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
10/19/2023Jens-Uwe S.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Wow, what a great compliment on our work. Many, many thanks for your praising words and your recommendations! We wish you a good trip and a wonderful week. Best regards: Your team from Autohaus Körner
4.80 out of 5
Excellent
Recommendation
For 9 years always well and reliably cared for. Many thanks
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Customer review & rating for:
Autohaus Körner GmbH
10/05/2023Anonymously
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Thank you for your review and the great compliment! We are very pleased that you are so satisfied with our work. Thank you also for your previous loyalty!!!!!! We wish you a nice rest of the week and are looking forward to your next visit. Your team from Autohaus Körner
2.40 out of 5
Fair
About 1 year ago, I bought a used car at Autohaus Körner for almost 10,000 €.
According to the used car salesman, the car got a used car check and service shortly before delivery. Well, what can I say. After a very short time I had a water ingress in the trunk in the rain which fortunately has been fixed well so far. Two weeks later there were problems with the steering. On my reference whether before the delivery eie wheel alignment was made, this was affirmed and one installed me a new steering rod, which it was of course not. So I ordered a wheel alignment in my trusted workshop. And lo and behold, the axles were heavily misaligned in all axles. Again a short time later the weather became very hot and turned on the air conditioning, or so I thought. So again to my trusted workshop and lo and behold, the air conditioner was completely empty and the condenser was defective. In my opinion, the car was not checked or serviced at all before delivery, otherwise I would not have had all the problems. So I personally would not recommend this dealership from my experience.
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Customer review & rating for:
Autohaus Körner GmbH
09/22/2023Anonymously
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
Dear customer,
It is very regrettable that you had the problems mentioned with the vehicle after delivery.
All our vehicles are checked several times before delivery to the customer. In your case, the due inspection and even the emissions and general inspection were carried out - without any complaints.
Unfortunately, there are naturally defects that only occur after a certain amount of driving time or only depending on the weather. In this case, you have both our statutory warranty and the car guarantee.
We were able to verify your information about the water ingress and the loose steering and replace the defective components. The defective air conditioning system, on the other hand, was only checked and repaired almost 10 months later by another garage by replacing the air conditioning condenser. All costs incurred were of course covered by us.
We hope to be able to convince you of our service in the future so that we can count you among our satisfied customers again.
Your team from Autohaus Korner
5.00 out of 5
Excellent
Recommendation
As always very good service
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Customer review & rating for:
Werkstattservice in der Autohaus Körner GmbH
09/08/2023Liane B.
Autohaus Körner GmbH Comment from Autohaus Körner GmbH:
The team of Autohaus Körner says thank you very much for your kind words and your great review! We wish you a nice rest of the week, always a good trip and look forward to your next visit with us.
1,020 Reviews from
4 other sources
4.49 out of 5
Good
4.83 out of 5
Excellent
197 reviews on mobile.de
 
02/28/2024
4.65 out of 5
Excellent
18 reviews on mobile.de
 
08/22/2023
4.40 out of 5
Good
784 reviews on Google
 
03/16/2024
4.27 out of 5
Good
21 reviews on AutoScout24
 
01/24/2024
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All reviews and experiences about Autohaus Körner GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/14/2019  |  Last update: 03/19/2024   |  Report profile

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