Over the years always good advice, very good service, all repairs always made neat and tidy. Always helpful. Can only recommend this car dealership and the workshop. Especially the workshop manager, Mr. Kuriger.
Communication is poor. This applies both to the customer and to Neff internally (e.g. customer documents are not handed over to another employee when the vehicle is handed over and then requested again). The process from delivery of the vehicle at Neff to handover is in great need of improvement. This applies in particular to the time line (approx. 2 weeks). It is particularly interesting when one is told that things were simply forgotten in-house that are necessary for the handover and that there are therefore delays.
I am still waiting for the offer for the all-weather tires for the vehicle, even though I asked for them twice within about 4 weeks. In the meantime, however, this has been settled. I bought the tires elsewhere and had them mounted. 800,-- turnover seems to be too little to take care of it.
The spontaneous service & Tüv processing for my Corvette by your workshop master Mr. Kuriger was exceptionally friendly, customer-oriented and technically very competent.
I can only recommend the Neff service to every Corvette driver.
the Neff Service.
I will definitely remain loyal to Neff Corvette Service and have been for more than 12 years.
Thank you very much. JP.B.
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Profile active since 06/29/2017 | Last update: 08/08/2022
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