Autohaus NEFF GmbH

Opel, Toyota,Citroen, DS, Kia, Cadillac, Corvette, authorized dealer, workshop

Autohaus NEFF GmbH
5,488 Reviews i
published (99%)
out of 5,525 reviews
Contact information
Willkommen bei Ihrem Autohaus NEFF in Heilbronn, Neckarsulm und Bad Friedrichshall. Unser professionelles Team steht Ihnen bei Fragen zu Ihrem Traumauto gerne zu Verfügung.

Contact information

Autohaus NEFF GmbH
Lise-Meitner-Straße 26
74074 Heilbronn
Germany
Directions

Review from 04/11/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Processing

4,582 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Very friendly and competent employees. First-class support and professional repairs. Definitely a 100% recommendation from me.
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Customer review & rating for:
Autohaus NEFF GmbH
04/11/2024Anger, Irene
2.60 out of 5
Average
Recommendation
Long waiting times, no contact person for questions
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Customer review & rating for:
Autohaus NEFF GmbH
04/11/2024Kaufmann, Werner
4.00 out of 5
Good
Recommendation
satisfied but the car ordered does not have all the options as planned
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Customer review & rating for:
Autohaus NEFF GmbH
04/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly staff all questions were answered very competently everything was very good and recommendable
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Customer review & rating for:
Autohaus NEFF GmbH
04/11/2024Wettmann, Olaf
5.00 out of 5
Excellent
Recommendation
Dear Sir or Madam,
I have already leased my second car from you.
I can only praise both contacts.
Mr. Stankovic and previously Mr. Klassen were very friendly, competent and courteous.
I will gladly contact you in two years for another car....

Yours sincerely

Tamer Senarslan
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Customer review & rating for:
Autohaus NEFF GmbH
04/10/2024Senarslan, Tamer
5.00 out of 5
Excellent
Recommendation
Competent employees
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Customer review & rating for:
Autohaus NEFF GmbH
04/08/2024Kuriger, Harald
4.80 out of 5
Excellent
Recommendation
It would be good if you come out directly at the dealership where you want to go and not somewhere and you are still lied to on the phone, she really claims that she is in Bad Friedrichshall after asking several times she admitted that she is somewhere else so what you do not do with customers, best again that you can call directly.
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Customer review & rating for:
Autohaus NEFF GmbH
04/08/2024Ott, Günther
Autohaus NEFF GmbH Comment from Autohaus NEFF GmbH:
Dear Mr. Ott.

We would like to thank you very much for the great review! We are very pleased.

It is a pity that we could not completely satisfy you.

In order to process our customers and their requests efficiently, calls are forwarded to our switchboard in Augsburg if an employee on site with the direct extension number is not available.

With the switchboard, we guarantee constant availability and the best possible appointment allocation, which would not be possible without it.

Our lovely colleagues in Augsburg look after our customers professionally and ensure that the customer is put through to the right contact person. This is no secret and we are sorry if it came across that way to you.

This is the only way we can avoid long queues on the phone due to high customer volumes.

We ask for your understanding.

We would like to thank you for your visit and wish you a safe journey at all times.

Your Neff dealership
4.40 out of 5
Good
Recommendation
I have already had 3 used vehicles from you and was very satisfied with all of them. There were no defects in the vehicles.
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Customer review & rating for:
Autohaus NEFF GmbH
04/07/2024Justus, Klaus Dieter
4.20 out of 5
Good
Recommendation
Very good support from Mr. Kübler.
There were a few small glitches, e.g. the second key was missing when the vehicle was handed over and the registration was delayed, so Mr. Kübler was a little too optimistic about how quickly the registration office in HN works ;-)
He takes time to answer my questions, which still arise even after 2 weeks of driving. Overall, I was disappointed that there was so little choice of daily registrations or used vehicles under
10,000 km for the Astra. However, this is probably less due to the Neff dealership than to the overall situation since Corona or it is due to the fact that Opel is no longer Opel but Stellantis.
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Customer review & rating for:
Autohaus NEFF GmbH
04/07/2024Deißler, Andrea
4.80 out of 5
Excellent
Recommendation
Makes me very short SUPER!!!!
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Customer review & rating for:
Autohaus NEFF GmbH
04/07/2024Jama, Heinrich
5.00 out of 5
Excellent
Recommendation
The very personal and friendly support and advice.
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Customer review & rating for:
Autohaus NEFF GmbH
04/07/2024Beck, Sibylle
4.00 out of 5
Good
Recommendation
Telephone availability of the seller rather moderate. No response to emails.
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Customer review & rating for:
Autohaus NEFF GmbH
04/07/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The customer service team in Bad Friedrichshall is simply great! I simply feel that I am in good hands.
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Customer review & rating for:
Autohaus NEFF GmbH
04/05/2024Stekbauer, K.
Autohaus NEFF GmbH Comment from Autohaus NEFF GmbH:
Dear Mr. Stekbauer.

We would like to sincerely thank you for your positive review!

It gives us great pleasure to know that we were able to meet your expectations. Your praise is a real reward for our team and we will continue to work hard to provide you with the best possible service.

Thank you for your support!

Your Autohaus Neff Team
5.00 out of 5
Excellent
Recommendation
Was very satisfied with everything. From making the appointment to collection, everything was ok. Very friendly and competent staff.
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Customer review & rating for:
Autohaus NEFF GmbH
04/04/2024Lange-Wolf, Barbara
4.40 out of 5
Good
Recommendation
Very good customer service
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Customer review & rating for:
Autohaus NEFF GmbH
04/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly, helpful and courteous. Professional competence without ifs and buts.
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Customer review & rating for:
Autohaus NEFF GmbH
04/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly staff, quick and comprehensive help, quality that is impressive. Always happy to come back!
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Customer review & rating for:
Autohaus NEFF GmbH
04/03/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Compliments to Mr. Höfer and to the driver !!!
And many greetings ,
Leon Schoeren
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Customer review & rating for:
Autohaus NEFF GmbH
04/02/2024Schoeren, Leon
5.00 out of 5
Excellent
Recommendation
Everything is relatively informal. Friendly and courteous.
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Customer review & rating for:
Autohaus NEFF GmbH
04/01/2024Fahrnschon, Thomas
4.40 out of 5
Good
Recommendation
It would be nice if it were possible to make an exact appointment to drop off the vehicle so that there are no long waiting times.
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Customer review & rating for:
Autohaus NEFF GmbH
04/01/2024Ott, Kirstin
906 Reviews from
5 other sources
3.83 out of 5
Good
4.46 out of 5
Good
13 reviews on AutoScout24
 
05/14/2022
4.00 out of 5
Good
40 reviews on Facebook
 
10/12/2023
3.90 out of 5
Good
171 reviews on Google Maps
 
04/03/2024
3.90 out of 5
Good
329 reviews on Google Maps
 
04/03/2024
3.70 out of 5
Good
353 reviews on Google Maps
 
04/03/2024
* All reviews and experiences about Autohaus NEFF GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/29/2017  |  Last update: 04/14/2024   |  Report profile

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