Autohaus Salzmann GmbH & Co. KG

Your VW & Skoda car dealer in Bad Hersfeld

Autohaus Salzmann GmbH & Co. KG
TOP SERVICE PROVIDER 2022
4.64 out of 5
Excellent
630 Reviews
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Contact information

Contact information

Autohaus Salzmann GmbH & Co. KG
An der Haune 2
36251 Bad Hersfeld
Germany

Contact person
Heike Salzmann

Opening hours

Wednesday 07:30 am-06:00 pm

Websites & Profiles

98% Recommended
5 stars 47
3 stars 0
2 stars 0
1 star 1
Quality
Service on offer
Consulting
Services
Processing
Customer service
Excellent (4.85)
Cost-performance ratio
Excellent (4.67)
Top competencies

Customer satisfaction

5.00 out of 5
10 Reviews

Customer loyalty

5.00 out of 5
10 Reviews

Professionalism

4.90 out of 5
10 Reviews

50 Reviews on ProvenExpert.com

4.84 out of 5
Excellent
4.79 out of 5
Excellent
Recommendation
Autohaus Salzmann has been servicing my vehicle for 10 years. In all those years, there have been no problems. In the meantime, I know all the service employees and can confirm that they all work with expertise and with the customer in mind. Despite the size of the company, I have always had the feeling of being treated individually...and my car has thanked them.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
02/02/2022Volker D.
3.66 out of 5
Good
Recommendation
Heike does a great job
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
11/17/2021König L.
5.00 out of 5
Excellent
Recommendation
After salvaging our vehicle via the Skodanotruf and bringing it to Autohaus Salzmann, they took care of the problem of our Skoda Octavia in a very friendly, helpful and preferential manner. These were, the first diagnosis, procurement of a spare car, which made the journey home with the caravan possible, up to the repair of the Octavia as soon as possible. The communication with the service consultants Mr. Nuhn and Mr. Krause about the respective state of affairs was also perfect. It is praiseworthy to mention that after the expiration of the warranty ( Aug. 2021 ) a goodwill arrangement was reached for the transmission replacement. Our Octavia was available on Oct. 18 in 1a condition, despite delivery bottlenecks, still relatively promptly.
Autohaus Salzmann can be highly recommended as an excellent service partner.
Evy-Lise and Dieter Strube
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
10/21/2021Dieter S.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent. A very nice consultation, it was immediately addressed and answered our questions. Price / performance very satisfactory.
Appointment was started on time.
Briefing of the new vehicle was very thorough and detailed.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
08/09/2021Johanna M.
4.80 out of 5
Excellent
Recommendation
On the whole, I am again extremely satisfied with the inspection performed on 07.05. (under Corona conditions). I hope afterwards that the service intervals of my maintenance contract, which were postponed due to Corona, will still be taken into account in the outstanding billing, despite a slight delay. Otherwise, everything went great!
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
05/11/2021Michael B.
5.00 out of 5
Excellent
Recommendation
Have bought a used car at the Salzmann; everything perfect, Fzg as promised, competent contact Hr.Haustein, contact only tel. and by mail, Kfz-Brief to register already received before payment, super friendly contact, handover perfect, thanks again, a 100% recommendation ! The family from the Allgäu
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
04/04/2021Albert B.
5.00 out of 5
Excellent
Recommendation
Fast and competent help with fair prices. I can absolutely recommend. As a guest here in Bad Hersfeld, I was absolutely satisfied with the service.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
03/30/2021M. F.
5.00 out of 5
Excellent
Recommendation
Dear team! I would like to take this opportunity to thank you again for the quick and competent help in an emergency from you.
My husband picked up our new car yesterday in Fritzlar. On the way home he noticed that something was wrong with the car. He headed for your garage and was quickly helped. A marten bite was to blame. The service was free and he was able to continue his drive with peace of mind and without any problems.
Many thanks from family Mocciaro
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
02/19/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Great team with very friendly advice and support. Gladly again.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
01/29/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Had yesterday in the late afternoon on the passage problems with the engine control. The engine ran only in the "emergency program", a further journey of 400 KM seemed hardly possible ... Thanks to Mr. Weiffenbach I still arrived at home! Quick diagnosis, great explanation of the problem, quick fix, great communication, absolute transparency. Everything TOP, I change my workshop! (-;)
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
12/04/2020Alexander K.
5.00 out of 5
Excellent
Recommendation
The very friendly and competent advice from Mr. Haustein convinced me to buy a vehicle from Autohaus Salzmann. The entire handling of the purchase was extremely professional.
M.Jost
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
11/27/2020Michael J.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent staff at the dealership (service, sales and workshop). We are 100% satisfied with our sales consultant Mr. Marcel Oschmann. He is a very knowledgeable and personable sales consultant. We were very satisfied with the personal consultation regarding our new car purchase as well as the vehicle handover during delivery. Many thanks for the good service and the always expert support (workshop) in the past years. I. + R. Diebel
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
11/04/2020I. und R. D.
5.00 out of 5
Excellent
Recommendation
I have been a customer of Salzmann for many years and - despite the fact that I do not live in the immediate vicinity of Bad Hersfeld - I will be very happy to remain so. I would particularly like to emphasize service and customer care. I have always received the best and most friendly advice and the new car I received today was practically delivered to my door.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
10/09/2020Gisela L.
5.00 out of 5
Excellent
Recommendation
Very friendly, competent and customer oriented.
Unfortunately, I can't take this dealership to Aachen. You could learn a lot from Salzmann there.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
09/10/2020Heike G.
4.60 out of 5
Excellent
Recommendation
I am 100% satisfied with my service consultant Mr. Nuhn.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
06/04/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Oil service and inspection VW Tiguan. Vehicle is 2 years old; my second contact with the dealership.
The first contact ,-recall action panoramic roof- 1 year ago.
My positive impression from my first contact -recall action- was confirmed during the service work on 6.3.2020 ! Friendly, Competent, adherence to schedules , very good communication ( 1 day before appointment I was reminded by mail !) and very satisfactory order processing !!!!
In particular, the advice and communication with my current service consultant Mr. Matthias Kuhn
was exemplary and competent !
After meanwhile over forty years of experience with car dealerships; especially those of premium brands,
is this car dealership so far absolutely positive in relation to the above points to judge !
So far I can give my recommendation for the company !
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
03/07/2020H.
5.00 out of 5
Excellent
Recommendation
Breakdown on Monday 200 km away from home; there I was towed to VW Salzmann, where they immediately took care of me.
Driving on that day with my car was no longer possible. After that I had also had difficulties with the insurance (Schutzbrief ->Leihwagen).
A big praise to service consultant Mr. Kupczak who then helped me further.
In my distress and desperate situation I experienced a service which was far beyond what one would have expected.
Therefore, a big thank you to Mr. Kupczak and the whole team!

Many thanks and best regards from the Odenwald : M. Lovas
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
11/28/2019M. L.
5.00 out of 5
Excellent
Recommendation
Emergency on Saturday afternoon, towing by Deiseroth to VW Salzmann, very good.
Monday morning call from Autohaus Salzmann at 07:30 query history, handover
approx. 10:00 o'clock, car ready to drive again, defective battery. For us a five star company. THANKS
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
11/05/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Purchase Golf 7 GTI Performance - super handling, super service
Simply a great team
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
09/17/2019Frank S.
5.00 out of 5
Excellent
Recommendation
Top service, very nice staff.
I am extremely satisfied.
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Customer review & rating for:
Autohaus Salzmann GmbH & Co. KG
06/21/2019Carsten B.
580 Reviews from
5 other sources
4.62 out of 5
Excellent
4.80 out of 5
Excellent
77 reviews on Facebook
 
03/18/2022
4.78 out of 5
Excellent
133 reviews on mobile.de
 
06/22/2022
4.77 out of 5
Excellent
28 reviews on AutoScout24
 
03/05/2020
4.50 out of 5
Excellent
2 reviews on Cylex
 
05/12/2018
4.50 out of 5
Excellent
340 reviews on Google
 
07/05/2022
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All reviews and experiences about Autohaus Salzmann GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/25/2016  |  Last update: 03/16/2022   |  Report profile

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