Autohaus Salzmann has been servicing my vehicle for 10 years. In all those years, there have been no problems. In the meantime, I know all the service employees and can confirm that they all work with expertise and with the customer in mind. Despite the size of the company, I have always had the feeling of being treated individually...and my car has thanked them.
After salvaging our vehicle via the Skodanotruf and bringing it to Autohaus Salzmann, they took care of the problem of our Skoda Octavia in a very friendly, helpful and preferential manner. These were, the first diagnosis, procurement of a spare car, which made the journey home with the caravan possible, up to the repair of the Octavia as soon as possible. The communication with the service consultants Mr. Nuhn and Mr. Krause about the respective state of affairs was also perfect. It is praiseworthy to mention that after the expiration of the warranty ( Aug. 2021 ) a goodwill arrangement was reached for the transmission replacement. Our Octavia was available on Oct. 18 in 1a condition, despite delivery bottlenecks, still relatively promptly.
Autohaus Salzmann can be highly recommended as an excellent service partner.
Evy-Lise and Dieter Strube
Very friendly and competent. A very nice consultation, it was immediately addressed and answered our questions. Price / performance very satisfactory.
Appointment was started on time.
Briefing of the new vehicle was very thorough and detailed.
On the whole, I am again extremely satisfied with the inspection performed on 07.05. (under Corona conditions). I hope afterwards that the service intervals of my maintenance contract, which were postponed due to Corona, will still be taken into account in the outstanding billing, despite a slight delay. Otherwise, everything went great!
Have bought a used car at the Salzmann; everything perfect, Fzg as promised, competent contact Hr.Haustein, contact only tel. and by mail, Kfz-Brief to register already received before payment, super friendly contact, handover perfect, thanks again, a 100% recommendation ! The family from the Allgäu
Dear team! I would like to take this opportunity to thank you again for the quick and competent help in an emergency from you.
My husband picked up our new car yesterday in Fritzlar. On the way home he noticed that something was wrong with the car. He headed for your garage and was quickly helped. A marten bite was to blame. The service was free and he was able to continue his drive with peace of mind and without any problems.
Many thanks from family Mocciaro
Had yesterday in the late afternoon on the passage problems with the engine control. The engine ran only in the "emergency program", a further journey of 400 KM seemed hardly possible ... Thanks to Mr. Weiffenbach I still arrived at home! Quick diagnosis, great explanation of the problem, quick fix, great communication, absolute transparency. Everything TOP, I change my workshop! (-;)
Very friendly and competent staff at the dealership (service, sales and workshop). We are 100% satisfied with our sales consultant Mr. Marcel Oschmann. He is a very knowledgeable and personable sales consultant. We were very satisfied with the personal consultation regarding our new car purchase as well as the vehicle handover during delivery. Many thanks for the good service and the always expert support (workshop) in the past years. I. + R. Diebel
I have been a customer of Salzmann for many years and - despite the fact that I do not live in the immediate vicinity of Bad Hersfeld - I will be very happy to remain so. I would particularly like to emphasize service and customer care. I have always received the best and most friendly advice and the new car I received today was practically delivered to my door.
Oil service and inspection VW Tiguan. Vehicle is 2 years old; my second contact with the dealership.
The first contact ,-recall action panoramic roof- 1 year ago.
My positive impression from my first contact -recall action- was confirmed during the service work on 6.3.2020 ! Friendly, Competent, adherence to schedules , very good communication ( 1 day before appointment I was reminded by mail !) and very satisfactory order processing !!!!
In particular, the advice and communication with my current service consultant Mr. Matthias Kuhn
was exemplary and competent !
After meanwhile over forty years of experience with car dealerships; especially those of premium brands,
is this car dealership so far absolutely positive in relation to the above points to judge !
So far I can give my recommendation for the company !
Breakdown on Monday 200 km away from home; there I was towed to VW Salzmann, where they immediately took care of me.
Driving on that day with my car was no longer possible. After that I had also had difficulties with the insurance (Schutzbrief ->Leihwagen).
A big praise to service consultant Mr. Kupczak who then helped me further.
In my distress and desperate situation I experienced a service which was far beyond what one would have expected.
Therefore, a big thank you to Mr. Kupczak and the whole team!
Many thanks and best regards from the Odenwald : M. Lovas
All reviews and experiences about Autohaus Salzmann GmbH & Co. KG are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 11/25/2016 | Last update: 09/29/2023
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