After salvaging our vehicle via the Skodanotruf and bringing it to Autohaus Salzmann, they took care of the problem of our Skoda Octavia in a very friendly, helpful and preferential manner. These were, the first diagnosis, procurement of a spare car, which made the journey home with the caravan possible, up to the repair of the Octavia as soon as possible. The communication with the service consultants Mr. Nuhn and Mr. Krause about the respective state of affairs was also perfect. It is praiseworthy to mention that after the expiration of the warranty ( Aug. 2021 ) a goodwill arrangement was reached for the transmission replacement. Our Octavia was available on Oct. 18 in 1a condition, despite delivery bottlenecks, still relatively promptly.
Autohaus Salzmann can be highly recommended as an excellent service partner.
Evy-Lise and Dieter Strube
Show original
Translation