Unfortunately, I stood when I wanted to deliver the car on my appointment over 15 minutes at the reception (was 8:30 not occupied). Several employees walked past me (salesmen have sat together in another corner and chatted) and have only asked a gentleman in the sales room if they can help him further. I as a woman was ignored (although I looked around clearly searching!) until a nice employee took care of me...
Am glad that I came to this dealership, everyone was very nice, courteous and competent and my personal highlight was simply my consultant / salesman, who in addition to a really professional advice also had a sense of humor.
Since I bought my car at Automobilforum Kuttendreier, I have had everything that needs to be done done there and feel in the best of hands all around. I get prompt appointments and there has been nothing to complain about yet. That's why I can recommend Kuttendreier without reservation.
So first, thank you very much for their quick help, I have not had an appointment, but the staff was so kind, & has kindly given me an appointment so quickly, have of course signposted the situation for now, as I have to go on vacation. & I need an oil change very urgently. No backtalk simply said come by tomorrow, we'll do it. All staff/employees very friendly & reliable. I can not understand some bad resentionen. Sorry am there for years & never had a problem. Thanks again for the quick execution. .
somehow the branch in meglingerstrase makes a dying impression -- service is offered from 7:30 a.m. - but at 9 a.m. the pc's are only booted up -- car is reported as ready at 12:30 p.m. due to lunch break of the only employee at the counter, but pickup is only requested from 2:30 p.m. onwards
Lady at the reception very helpful and friendly. Due to the large number of parallel activities, however, somewhat overwhelmed.
Chaotic car parking facilities.
Service advisor no longer in the house at pickup.
At previous inspections the car was washed, this time not.
We were absolutely satisfied. We have handled everything online until pickup and Mr. Doberan was always friendly and there were no problems in any point. At pickup, the money was not yet from our bank on the bank of the dealership and even then we were always well looked after and there were no problems on the part of the dealership. Mr. Doberan and also Mr. Busch are absolutely friendly and took good care of us during the time and stood by us. I would buy a car there again in the future and can only recommend the dealership.
All reviews and experiences about Automobilforum Kuttendreier GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 12/22/2017 | Last update: 09/26/2023
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