I am very grateful for what the AVENIUS care team does for my dad. Here, not only the time and money is taken into account, but you get so much more than the desired care. The first contact was already very positive, and the employees we were allowed to get to know are very sensitive and competent. We feel completely taken care of and they are always there for us with advice and support. Many thanks to the entire team
We had an appointment for care advice for my mother-in-law, who has care level 3.
The consultation was great and we were completely satisfied, also how they dealt with the elderly lady who suffers from dementia.
The suggestions for us were also great.
We would recommend this Pflegetaem again and again.
I was told I could get 90 minutes of cleaning every 2 weeks. This was not accurate. When I finally found a staff member that could clean in a competent way, those staff also tried to leave after only 60 minutes. When I told the supervisor that I would get a door monitor (not a camera, just a door alarm) to prove when someone was in my apartment, they fired me as a client with zero time to find a new situation. They also did not inform me that I would be better off getting a professional cleaning service, I wasn't even aware this was an option until I consulted with another care service. So, they didn't give me important information, and they acted as if I was a criminal when I asked for the staff to work for the entire time I was paying for!
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Profile active since 02/21/2017 | Last update: 11/17/2021
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