Create your individual pet insurance and choose the right modules for your faithful companion. Whether it is the assumption of costs for operations, medication, follow-up treatments or accommodation costs or therapy costs after an operation. The... dog or cat OP insurance protects you from exploding veterinary costs. Especially for puppies or young dogs we have an interesting dog accident insurance. All variants are available online and digitally, you can also upgrade them at any time.
E-mails are answered very quickly. Telephone availability not entirely satisfactory. I am grateful that they reimbursed my surgery expenses. At the moment, the processing time for almost all insurance companies seems to be quite long.
Great handling in the event of a claim! It did take a little while (claim to transfer of the amount) but only because there was so much to do! Many thanks for the great support!
Best regards
What takes a long time.....but in the end the surgery costs were covered in full. We are very satisfied and will recommend Balunos to other animal lovers.
It is really sad that the customer has to chase after his money in the event of a claim. After several requests for payment, the payment was then graciously provided at some point.
Unfortunately, it took a very long time to get my submitted invoices paid due to many new applications, but after clarification they were then transferred super quickly. All employees very friendly
Due to the high workload, I called after a good 4 weeks to inquire. After 1 minute I had a nice contact person from support on the phone who passed my claim on directly to a colleague. After 2 days I had the money in my account (100% assumption of costs without discussion). My recommendation: Just follow up by phone after a few weeks, it helps.
Due to a heavy workload, it took a little longer to process the claim, but it was then settled without complications. I am very satisfied with this and would like to thank the staff.
Your message to balunos - die digitale Tierversicherung
*
All reviews and experiences about balunos - die digitale Tierversicherung are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 03/13/2019 | Last update: 02/26/2024
| Report profile
In order to share a review or your profile you need to publish your profile first, otherwise the link you shared is not accessible to any profile visitor.
Submit a report to ProvenExpert
Quality assurance is the top priority of ProvenExpert's terms of use and evaluation guidelines.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.
Send email to reviewer
* Required fields
You have already posted this review on . Posting again might create duplication.
Continue?