balunos - die digitale Tierversicherung

OP costs and accident insurances

balunos - die digitale Tierversicherung
499 Reviews i
published (98%)
out of 511 reviews
Contact information
Create your individual pet insurance and choose the right modules for your faithful companion. Whether it is the assumption of costs for operations, medication, follow-up treatments or accommodation costs or therapy costs after an operation. The...

Contact information

balunos - die digitale Tierversicherung
Kleiner Ort 1
28357 Bremen
Germany
Directions

Contact person
Jochen Gschwandtner

Opening hours

Friday 08:30 am-05:30 pm
Review from 06/23/2022  
3.70 out of 5
Good
Recommendation
Quality
Value
Services
Consulting
Top competencies

Customer loyalty

4.86 out of 5
44 Reviews

Professionalism

4.91 out of 5
43 Reviews

Customer satisfaction

4.84 out of 5
44 Reviews

491 Reviews on ProvenExpert.com

3.70 out of 5
Good
Recommendation
Price-quality ratio is good.
My dog had a tumor and Balunos easily covered the costs incurred after a few weeks.

A point of criticism is that it can be a bit cumbersome to get the information you need, as it is mainly done via e-mail and the Internet.
This would be in my opinion in some points expandable, but on the whole I can not complain about the price-performance ratio :)
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/23/2022Anonymously
4.75 out of 5
Excellent
Recommendation
Simple communication. Without much bureaucracy. Super insurance performance. One feels well covered.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The processing is uncomplicated. The processing takes place immediately. Contact with the vet is established. Reimbursement takes place without any problems.
We are very satisfied all around.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/16/2022Sebastian K.
5.00 out of 5
Excellent
Recommendation
My Pekingese had to have a bilateral perineum plastic surgery, 4 weeks after the surgery he is doing well again and balunos covered all the costs including pre and post examination. I didn't have to worry about anything and could concentrate on John's recovery. I have also recommended the insurance to my parents.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/11/2022Isabel S.
5.00 out of 5
Excellent
Recommendation
A quick handling of the surgery costs. I am very satisfied.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/09/2022Anke W.
5.00 out of 5
Excellent
Recommendation
Completely uncomplicated processing, was very positively surprised!
Highly recommended!
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/09/2022T, J.
5.00 out of 5
Excellent
Recommendation
uncomplicated and fast examination and reimbursement of the service
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/09/2022Anonymously
4.50 out of 5
Excellent
Recommendation
Dental surgery bill your fully taken over.
I think it was due to lack of staff to longer waiting time.
Otherwise, I am very satisfied.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
06/09/2022Birgit P.
5.00 out of 5
Excellent
Recommendation
My dog had a life-threatening surgery. Thank God she survived everything well. Nevertheless, I was well cared for by the staff of balunos in the difficult time, they respond quickly and are very friendly and find despite professionalism, consoling words...

That was good and the reimbursement of the treatment costs was quick. Also on the phone you do not have to wait lage for connection. ❤️❤️❤️❤️
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
05/29/2022Andrea K.
5.00 out of 5
Excellent
Recommendation
I received a great introduction to the app over the phone. Questions were answered competently. At the end of March, I then indicated the process, in mid-May everything was completed and the amounts of the TA and laboratory bills that I had previously paid were promptly credited to my account by the insurance company. I also receive an e-mail informing me if any additional documents need to be submitted, and the app shows me how far the process has progressed.
I am absolutely satisfied and can recommend balunos with a clear conscience.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
05/26/2022Danielle P.
4.25 out of 5
Good
Recommendation
Difficult to reach by phone, long waiting times
Prompt payment. Can ma only recommend
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
05/05/2022Josef B.
5.00 out of 5
Excellent
Recommendation
This is the first time I have used balunos to settle a claim and I am very satisfied with the service.
I was a little irritated that they addressed me as "Du". But maybe that's because of my age, since it's not a matter of course to address people as "Du", especially not in business matters.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
04/28/2022Barbara Z.
5.00 out of 5
Excellent
Recommendation
Uncomplicated and simple handling of an insurance claim. Fast handling!
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
04/15/2022Jana L.
5.00 out of 5
Excellent
Recommendation
I had a claim and all costs were covered quickly and without any problems. I was surprised how quickly the money was transferred.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
04/14/2022D. S.
5.00 out of 5
Excellent
Recommendation
Everything went great
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
04/14/2022Christiane N.
5.00 out of 5
Excellent
Recommendation
Fast and unbureaucratic processing.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
04/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Balunos - die digitale Hundeversicherung
04/07/2022Karl-Heinz M.
5.00 out of 5
Excellent
Recommendation
Very fast and good processing. Performance as described. The welfare of the animal was the focus!
Gladly again - absolutely recommended!
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
04/01/2022Heike Gentil, Baden B.
5.00 out of 5
Excellent
Recommendation
So far everything has worked out great after the emergency surgery for my Greyhound. Still have 2 small bills for aftercare and hope it works out just as well! Recommendable!
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
03/31/2022Martina G.
4.50 out of 5
Excellent
Recommendation
That my veterinary expenses were covered.
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Customer review & rating for:
Balunos - die digitale Hundeversicherung
03/31/2022Nico P.
8 Reviews from
1 other source
2.50 out of 5
Average
2.50 out of 5
Average
8 reviews on Facebook
 
11/18/2021
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* All reviews and experiences about balunos - die digitale Tierversicherung are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/13/2019  |  Last update: 06/24/2022   |  Report profile

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