We had already rented the apartment Scharnhörn Riff 16 once and were then totally thrilled with the high-quality and comfortable apartment, which is very close to the beach. This time we liked the stay with some drawbacks. The toilet flush did not go z. Part and after consultation with the contact person was aware of the error and could not be repaired in the same week (ok, but why is not disclosed directly at key delivery?). You could flush, but not the water-saving button, because it hooked and the water did not stop flushing.
The wifi unfortunately did not work so well either. In the living room you had a little reception, in the other rooms as good as not at all. The TV kept showing a dash through the picture in between, which was quite annoying in the long run.
We have full understanding for a final cleaning price of 80 euros, especially since especially in today's time and rising inflation the work should be properly rewarded, but why does the tenant have to leave the apartment next to the normal preparations, such as bsp. empty garbage and clean dishes away even the apartment "staubsaugerrein"? We vacuumed this morning before and then the cleaning team already came to meet us. We did not find that so great and suggest to include this service in the final cleaning price.
On the whole, we are still quite satisfied and are already looking forward to the next vacation in Duhnen.
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Translation
It is a pity that you were not satisfied with our service. We are always striving to offer our guests a wonderful vacation season and we are very sorry if we did not succeed this time. We would be very grateful if you could inform us about your booked vacation apartment via our contact form (https://www.berger-touristik.de/kontakt/kontaktformular). So we can check the mentioned things.
Best regards
Your team from Berger Touristik