Betten Bormann

Boxspring beds, Mattresses, Waterbeds, Wardrobes, Consulting, NRW

Betten Bormann
TOP SERVICE PROVIDER 2024
4.95 out of 5
Excellent
2,603 Reviews
Contact information
In an intesive sleep consultation you will find your sleep system with our certified consultants. We show you a very large selection of box spring beds, water beds, bed frames, mattresses and top beds. We make sure that you are happy even after...

Contact information

Betten Bormann
Hamburger Straße 110
44135 Dortmund
Germany
Directions

Contact person
Betten-Bormann Team

100% Recommended
5 stars 931
2 stars 0
1 star 0
Customer service
Excellent (4.98)
Cost-performance ratio
Excellent (4.95)

939 Reviews on ProvenExpert.com

4.98 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I bought my bed there.
I find the advice, friendliness of the sales staff and their competence very good and customer-friendly.
I would gladly recommend the store to others
Show original
Customer review & rating for:
Wie zufrieden waren Sie?
03/23/2024B.
Betten Bormann Comment from Betten Bormann:
Hello Mrs. Bembnista,

I would like to thank you very much for the wonderful review you left about your shopping experience with us. We are delighted to hear that you are happy with your purchase and that our advisors were friendly and knowledgeable.

Our ultimate goal is to provide our customers with an outstanding shopping experience and it is extremely encouraging to hear that we have achieved this goal with you.

We would like to thank you again for your trust and would like to emphasize that we would be delighted to welcome you back in the future. Your positive feedback means a lot to us and encourages us in our pursuit of excellence.

Please do not hesitate to contact us if you have any further questions or concerns. We are always at your disposal.


With best regards

Philipp Wolff
5.00 out of 5
Excellent
Recommendation
I have already bought my second mattress from Betten Bormann and I am super satisfied. They were able to help me with my sudden problem on the same day. A big thank you to the team. I can only recommend this specialist store.
Show original
Customer review & rating for:
Wie zufrieden waren Sie?
03/20/2024V.
Betten Bormann Comment from Betten Bormann:
Hello V. Horka,

I would like to thank you very much for your kind review. We are delighted to hear that you are also extremely satisfied with your second mattress. Your satisfaction is our greatest concern and it is a pleasure to know that we have been able to meet your expectations.

We always strive to provide our customers with the best possible service and it is encouraging to hear that we were able to help you immediately even with sudden problems. Your trust and satisfaction mean a lot to us.

Thank you again for your praise and your recommendation of our specialist store. We are always at your disposal and look forward to supporting you with your sleep needs in the future.
With best regards

Colin Küllmei
5.00 out of 5
Excellent
Recommendation
Friendly and professional advice on buying the right mattresses; prompt delivery and optimum replacement of old with new by competent staff.
Show original
Customer review & rating for:
Wie zufrieden waren Sie?
02/20/2024Rudolf B.
Betten Bormann Comment from Betten Bormann:
Hello Mr. Block,

Thank you very much for your positive review with 5 stars! We are very pleased that you were satisfied with our friendly and professional advice when purchasing the mattress. It is very important to us that our customers find the perfect mattress to ensure a restful night's sleep.

Short-term delivery and the smooth replacement of your old mattress with a new one are a matter of course for us. We want to ensure that you can benefit from your new sleeping comfort as quickly as possible.

Our team consists of competent employees who always endeavor to meet your requirements to your complete satisfaction. We thank you for your trust and are always at your disposal.

If you have any further questions or concerns, please do not hesitate to contact us. We look forward to continuing to assist you with your sleep needs in the future.


With best regards

Kevin Wussow
5.00 out of 5
Excellent
Recommendation
From the advice in the specialist store to the delivery, I have had the best experience! Competence and friendliness have convinced me and I will gladly continue to buy from you!
Show original
Customer review & rating for:
Wie zufrieden waren Sie?
01/15/2024Karin H.
Betten Bormann Comment from Betten Bormann:
Thank you very much for your positive review! We are delighted to hear that you had the best experience from our advice in the specialist store through to delivery. Your praise of our competence and friendliness is a great motivation for us.

Our team is always committed to providing our customers with a first-class experience and it is gratifying to learn that we were able to meet your expectations. We appreciate your trust in our company and will be happy to assist you in the future.

Thank you again for your positive feedback. We look forward to continuing to satisfy you in the future.
5.00 out of 5
Excellent
Recommendation
We wanted to find out about buying a box-spring bed and drove from Bochum to the store in Dortmund. On entering the store, we were greeted in a friendly manner by an employee (consultant) and asked about our concerns. He immediately took the time to show us around the display. Our wishes and ideas were discussed. Then it was time to plan our two single beds. The consultant took a lot of time here and the basic structure was created on the 3D planner. Then it was time to choose the fabrics and then we tried out and selected the different types of toppers. Many thanks for the detailed advice. Our wishes were taken into account when arranging the delivery date. The two beds were delivered a few days ago and expertly assembled by 2 very friendly employees.
Show original
Customer review & rating for:
Wir freuen uns sehr auf Ihr Feedback!!
11/26/2023Peter und I.
Betten Bormann Comment from Betten Bormann:
Hello,
Thank you for the very positive comments about your purchase in our store. We attach great importance to offering our customers detailed advice and responding to their individual needs.

Your satisfaction is our top priority and it was a pleasure to work with you to find the perfect solution. We want to make sure that you get exactly what you are looking for. The delivery date you request is a matter of course for us.

Our experts work with the utmost precision to ensure that the design of your product is exactly what you want. Quality and customer satisfaction are our top priorities.

Thank you for giving us the opportunity to assist you with your request. We look forward to continuing to inspire you with our high-quality products and first-class service in the future.
With best regards
Your Betten-Bormann team
5.00 out of 5
Excellent
Recommendation
Betten Bormann in Münster was our first port of call for a bed, which was confirmed during our visit.
The friendly reception by an employee, the sensitive query of our wishes and the subsequent competent advice by Mr. Kohls confirmed this. He showed us
us various options and checked the positions during the test lying. Everything without time pressure. During the final conversation we had a delicious coffee and a detailed offer.
We felt comfortable here and can only recommend the house and its employees.
Show original
Customer review & rating for:
Wir freuen uns sehr auf Ihr Feedback!!
10/18/2023E.
Betten Bormann Comment from Betten Bormann:
Good day,

I would like to thank you very much for your kind words and positive evaluation.

I am extremely pleased that the visit to our house was so pleasant for you and that you were satisfied with our beds and service.

Your words of praise about the friendly reception, the query of your wishes in the consultation are extremely encouraging for me. I attach great importance to providing our customers with personal and tailored advice and it is nice to hear that you felt well taken care of.

I am happy to be at your disposal for any future concerns.
5.00 out of 5
Excellent
Recommendation
Congratulations to the Betten Bormann team in Münster. Such a store, designed with love and heart, will be hard to top in Münsterland. In addition, a highly competent, friendly advice from Mrs. Hagen. Wow, I am thrilled and had a real buying event. In this day and age, a rather rare experience. Thank you very much.
Show original
Customer review & rating for:
Wir freuen uns auf Ihr persönliches Feedback
06/10/2023Günter K.
Betten Bormann Comment from Betten Bormann:
Hello Mr. Kemper,

thank you very much for your nice evaluation. Mrs. Hagen is on vacation right now, so I am replying by proxy. But I have informed her about your review. The consultation with you was fun for her and she is looking forward to you sleeping like on clouds in the near future.
The BB team also wishes you a good night's sleep.

With dreamlike greetings
Sabine Ellermann
5.00 out of 5
Excellent
We bought a box spring bed from Mrs. Sözer. The advice was excellent. The delivery and assembly were also wonderful. The two assemblers Mr. Haupt and Mr. Neumann were very friendly and helpful. The bed is wonderful
Show original
Customer review & rating for:
Wir freuen uns auf Ihr persönliches Feedback
04/08/2023W. T.
Betten Bormann Comment from Betten Bormann:
Hello Mr. Trümper,
thank you very much for your kind words. I wish you dreamlike and restful nights and remain
with dreamlike greetings

Yours Lena Sözeri
5.00 out of 5
Excellent
Recommendation
We bought 2 new mattresses and 2 neck support pillows at Betten Bormann after very good advice from Mrs. Lindner. We have been extensively and professionally advised. The delivery has also worked excellently! We have now slept the first few days on these mattresses, a completely different sleep feeling, we are much more relaxed . Great that there are such specialty retailers. And again THANK YOU for the very good advice!
Show original
Customer review & rating for:
Wir freuen uns auf Ihr persönliches Feedback
02/15/2023Christian R.
Betten Bormann Comment from Betten Bormann:
Hello Mr. Ruch,
I am glad that already the first nights were a rest for you, often you have to get used to it a little bit and need time for that. I am glad that it was different for you. I wish you further restful nights and remain
with dreamlike greetings
Yours, Claudia Lindner
5.00 out of 5
Excellent
Recommendation
I felt very friendly and professional advice from Ms. Bergmann. Also the delivery by
Your assemblers was excellent, it all worked perfectly. After the first nights on my new mattress and pillows, I can only confirm that it was a great decision, a completely new sleeping experience.
With kind regards
Ch. Jerghoff
Show original
Customer review & rating for:
Wir freuen uns auf Ihr persönliches Feedback
02/06/2023Anonymously
Betten Bormann Comment from Betten Bormann:
Hello Mrs. Jerghoff,
I would like to thank you very much for your kind evaluation. I have gladly passed on your praise to my colleagues. I am glad that together we found the right mattress for you and wish you many restful nights.

With dreamlike greetings
Yours, Kirsten Bergmann
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the advice given by Ms. Bergmann in the Dortmund branch. Mr. Yedlin and Mr. Wussow were also very friendly and competent in assembling the bed. I am happy to recommend Betten Bormann to others.
MfG
Andrea N.
Show original
Customer review & rating for:
Ihr persönliches Feedbakc ist uns sehr wichtig !!
01/21/2023Anonymously
Betten Bormann Comment from Betten Bormann:
Thank you very much for your stars and your kind words. We are glad if you felt comfortable with us and wish you restful nights.

Your Kirsten Bergmann
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the service and advice from Mr. Wussow, the delivery also worked quickly and well.
We were satisfied all around and we would come back anytime and also recommend you.
Show original
Customer review & rating for:
Ihr persönliches Feedbakc ist uns sehr wichtig !!
01/10/2023Johannes und Ute R.
Betten Bormann Comment from Betten Bormann:
Dear family Roeren,
thank you very much for your nice praise. I am very pleased that you were completely satisfied with our service and my advice. I wish you many restful nights and look forward to seeing you if you need anything else in the near future.
With dreamlike greetings
Your Kevin Wussow
5.00 out of 5
Excellent
Recommendation
We were advised very well and extensively by Mrs. Heumer in the Münster branch. She was very committed and courteous. You do not get such advice in any standard furniture store.
The bed has now been delivered and we are more than satisfied with it.
In addition, we must also praise the great customer service and especially the excellent suppliers / assemblers.
What's more, we were even invited to the Betten Bormann comedy evening in which we unfortunately could not participate due to time constraints, but which typical furniture store offers something like that, so a nice gesture.
We will buy our next bed there again, although hopefully only in the very distant future.

Top bed store, thank you for everything.
Show original
Customer review & rating for:
Ihr persönliches Feedbakc ist uns sehr wichtig !!
01/04/2023Dario S.
Betten Bormann Comment from Betten Bormann:
Hello,
and thank you very much for your nice review. I enjoyed the joint selection of your new dream companion and I am glad if everything went to your satisfaction.
I wish you all the best and a successful 2023.
With dreamlike greetings
Your Soraia Heumer
4.67 out of 5
Excellent
Recommendation
The advice of Mr. Eisbrich has convinced us , we thank you for the advice.
The delivery was on time and to our satisfaction.
Show original
Customer review & rating for:
Ihr persönliches Feedbakc ist uns sehr wichtig !!
12/20/2022N.
Betten Bormann Comment from Betten Bormann:
Hello Mr. Kirchhoff,
I am pleased with your review and wish you a good night's sleep.

With dreamlike greetings

Frank Eisbrich
5.00 out of 5
Excellent
Recommendation
Due to the configuration of several floating and hinged door wardrobes, the constructive consultation appointments in an extremely pleasant atmosphere became "marathon sessions"! The tireless commitment, patience and professional advice of Claudia Lindner as "best furnishing consultant in the world" with the support of Lena Sezöri, the organization of the delivery and assembly date by Manuela Hartmann, as well as the expertly executed assembly by the excellently trained, committed and understanding team - Messrs. Baltruweit, Basic, Hoyle, Kalisz, Küllmei and Schenk - are all a guarantee for this quality furniture purchase at Betten-Bormann!
Many thanks - Karin & Peter K. from Dortmund
Show original
Customer review & rating for:
Ihr persönliches Feedbakc ist uns sehr wichtig !!
11/06/2022n.
Betten Bormann Comment from Betten Bormann:
WOW, we are all blushing a little and are so happy for your very high praise. Everyone involved enjoyed getting this job done. We wish you a lot of fun with your new cabinets and
remain with dreamlike greetings
Your Betten Bormann Team
5.00 out of 5
Excellent
Recommendation
The competent and friendly advice by Mr. Eisbrich as well as the delivery and the perfect dismantling and assembly have convinced us.
We are happy to recommend Betten Bormann to others.
Show original
Customer review & rating for:
Ihr Feedback ist uns wichtig!!
10/25/2022Anonymously
Betten Bormann Comment from Betten Bormann:
Hello Mrs. Wieseler,
Thank you very much for your very kind feedback. I was very pleased about it. I wish you a good sleep and remain
with dreamlike greetings
Your Frank Eisbrich
5.00 out of 5
Excellent
Recommendation
Extremely friendly and competent advice from a young employee.
Can be recommended absolutely and without reservations.
Münster, 22.08.2022 - EM (81 years)
Show original
Customer review & rating for:
Ihr Feedback ist uns wichtig!!
08/22/2022Anonymously
Betten Bormann Comment from Betten Bormann:
Thank you very much for your good review. We are pleased that you are satisfied with our service and wish you restful nights.
With dreamlike greetings
Your Betten Bormann Team
5.00 out of 5
Excellent
Recommendation
Very good advice and service. The delivery of Mr. Haupt was also very good.
Show original
Customer review & rating for:
Ihr Feedback ist uns wichtig!!
07/14/2022Anonymously
Betten Bormann Comment from Betten Bormann:
Hello Mr. Kamps,
we are pleased with your 5 star rating and we will continue to strive to always find the best solution for our customers so that you can enjoy a perfect night's sleep.
With dreamlike greetings
Your Betten-Bormann Team
5.00 out of 5
Excellent
Recommendation
Mr. Eisbrich's advice was excellent and very personalized at all times. Excellent!!
The reliability of the delivery time as well as the communication around it - absolutely convincing and always applicable.
Then today the delivery and assembly by the employees Haupt and Baltruweit took place. Super friendly, responsive to the wishes of the customer, professional and thorough.
Service, performance and product have always met our expectations, so we will gladly buy from Betten-Bormann again at any time and also gladly recommend it to anyone. THANKS!!!!
Show original
Customer review & rating for:
Ihr Feedback ist uns wichtig!!
07/12/2022Sylvia Schneider für Ellen S.
Betten Bormann Comment from Betten Bormann:
Thank you very much for your excellent review. We always try to make sure that every wish is fulfilled and that we have satisfied customers. We wish you a restful sleep and welcome you anytime for a delicious latte macchiato in our house.
With dreamlike greetings
Your Betten Bormann Team
5.00 out of 5
Excellent
Recommendation
The consultation was super. Especially nowadays, no one takes the time to listen. That was completely different here. Everything that was important to me was discussed in detail.
Mr. Haupt, who delivered the mattress, was also very friendly and, as promised, also checked the old slat base. Due to the specific registration, I knew exactly when he delivered. Everything top.
Show original
Customer review & rating for:
Ihr Feedback ist uns wichtig!!
07/06/2022Anonymously
Betten Bormann Comment from Betten Bormann:
We say thank you very much for the good review and we will try to satisfy our customers in the best possible way also in the future.
With dreamlike greetings
Your Betten Bormann Team
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All reviews and experiences about Betten Bormann are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/24/2017  |  Last update: 04/12/2024   |  Report profile

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