BETTERHOMES Österreich

Real estate agency

BETTERHOMES Österreich
4.64 out of 5
Excellent
414 Reviews
Contact information
With its hybrid brokerage model combining proprietary technology and local expertise, BETTERHOMES has been a pioneer among real estate agents since 2005 and stands for successful real estate brokerage at fair conditions. In this way, we guarantee...

Contact information

BETTERHOMES Österreich
Wienerbergstraße 7 / D 2.OG
1100 Wien
Austria

Images & Videos

95% Recommended
Excellent (4.73)
Cost-performance ratio
Good (4.43)
Top competencies

Customer satisfaction

4.70 out of 5
150 Reviews

Professionalism

4.62 out of 5
149 Reviews

Customer loyalty

4.62 out of 5
149 Reviews

414 Reviews on ProvenExpert.com

4.64 out of 5
Excellent
4.67 out of 5
Excellent
Recommendation
employee: Schönleitner Elisabeth

The company is not decisive, the person is! In my case, that was Ms. Schönleitner. Friendly, competent, professional. I can recommend her at any time.
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Customer review & rating for:
Betterhomes Real GmbH
11/28/2023Alexander B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Barti,

Thank you very much for your impressive review! We are very pleased that you had such a positive experience with our employee, Ms. Schönleitner.

We firmly believe that a personal relationship and a dedicated person are crucial for an excellent customer experience. It fills us with pride to hear that Ms. Schönleitner lived up to your expectations of friendliness, competence and professionalism.

Thank you for your trust and positive feedback.

With kind regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Birtalan Tibor

I would like to thank my estate agent, Tibor Birtalan, for his excellent work. He has already successfully rented out my condominium in Laxenburg once. Using the customer portal, I was always able to see directly what was happening when and how, and he also contacted me regularly by phone to discuss all the details. My apartment is currently being sold again by Betterhomes and Tibor Birtalan, and I am also very satisfied here. Ongoing telephone contact with updates, ongoing inquiries from interested parties, advertised everywhere. Top! Thank you very much!
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Customer review & rating for:
Betterhomes Real GmbH
11/14/2023Nina F.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mrs. Friedl,
Thank you very much for your positive review and your trust in our service. We are very pleased that you are satisfied with our estate agent, Tibor Birtalan, and that he has successfully helped you to let your condominium in Laxenburg. Our customer portal is an important tool to give you a transparent overview of the status of the property. We would also like to thank you once again for another valued order.
Thank you very much for your trust!
Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

Particularly noteworthy is the incredible commitment of Mr. Jeremias Hegemann: Could also always rely on him, a young man with competence and handshake quality. I can highly recommend him!
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Customer review & rating for:
Betterhomes Real GmbH
10/23/2023Rosemarie K.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Krauss,

Your words of praise about Mr. Jeremias Hegemann have pleased us very much. His commitment, competence and reliability are remarkable. We appreciate your recommendation and will gladly be at your disposal for future requests.

Many greetings,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Birtalan Tibor

I was very satisfied with Mr. Tibor Birtalan. From the first meeting to the handover of keys very reliable, always available and always friendly. I can only recommend.

With kind regards Nicole
Show original
Customer review & rating for:
Betterhomes Real GmbH
10/21/2023Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Sommer,

thank you very much for your positive feedback about Mr. Birtalan. We are very pleased to hear that you were very satisfied with his service.
Mr. Birtalan's reliability, accessibility and friendliness are qualities we value highly in our team. It is great to know that he met your expectations from the first meeting to the handover of keys.
Thank you again for your trust in our services.

Sincerely yours,
Your BETTERHOMES team
1.00 out of 5
Poor
employee: Akar Yasin

Despite multiple inquiries (both by e-mail and telephone), I was not contacted at all. I would have been interested in buying an apartment.
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Customer review & rating for:
Betterhomes Real GmbH
10/21/2023W.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Customer,

We deeply apologize for the inconvenience you have experienced due to lack of feedback. This is not at all the service we would like to provide to our customers. Your concern is important to us and we will ensure that you are contacted by our team as soon as possible. To do this, we would ask that you contact us directly via our email: info@betterhomes.at. We appreciate your feedback as it helps us to continuously improve our service.

Yours sincerely,
Your BETTERHOMES Team
5.00 out of 5
Excellent
Recommendation
employee: Markovic Danijel

Very friendly, always available, very eager!
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Customer review & rating for:
Betterhomes Real GmbH
08/09/2023Thomas A.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Aubrunner,

thank you very much for your evaluation. We will be happy to forward it to Mr. Markovic.

Best regards,
Your BETTERHOMES team
4.50 out of 5
Excellent
Recommendation
employee: Binder Daniela

Mrs. Dana Binder is a very competent helpful realtor. She was always friendly and very patient with me. I was very satisfied and would definitely recommend her. Many thanks to her Andrea




e competenth
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Customer review & rating for:
Betterhomes Real GmbH
08/05/2023Richard S.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Andrea,
thank you very much for your kind feedback. We are very pleased to hear that you were satisfied with Ms. Binder's services. Your words of praise about her competence, helpfulness, friendliness and patience are very valuable and motivating.
It is our pleasure to know that your experience with Ms. Binder was so positive and that you would recommend her without hesitation.
Thank you for taking the time to provide us with your feedback. Should you have any further concerns or need assistance in the future, we would be happy to assist you.
Yours sincerely,
Your BETTERHOMES Team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

Our realtor Mrs. Dana Binder is the best I know. Professional, individual, accessible, there for every question immediately. We are very satisfied.
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Customer review & rating for:
Betterhomes Real GmbH
07/19/2023Marmon G.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Marmon,

we are very pleased that you were completely satisfied with our real estate agent Mrs. Binder. Did you already know that you can also benefit from BETTERHOMES through a recommendation? You can find out more about our referral program at: https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm.

Best regards
Your BETTERHOMES team
4.33 out of 5
Good
Recommendation
employee: Gök Sakir

Actually Better Homes itself deserves 5+ stars. However, the processing lawyer has cost me a little more than 6.000,-€ due to her extremely slow way of working. And a lot of time, mails and nerves. Thus the star deduction.

Procedure:
Purchase contract drawn up: Mid-October 2022. date of sale should be: 01.11.2022 Due to legal difficulties with his bank, the buyer needed a court order. Was done by the judge quickly. But then lay unprocessed until January 2023 at the lawyer. Key handover and payment into the escrow account: 15.02.2023. Thus I had to pay for 4 MONTHS(!) all costs for the condominium further, although this was completely vacated since the 3rd week of October and therefore no longer usable. The share of the sale amount due to me - remaining loan and tax office had to be paid - I then received AM 31.05.2023! Again 3,5 MONTHS WAITING TIME! So in total the sale took 7.5 months! As mentioned above, not the fault of Better Homes, I am exceptionally satisfied with this company itself, especially the personal consultant is simply a class of its own! - But working with this lawyer.... never again.

VG Ch. Koizar
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Customer review & rating for:
Betterhomes Real GmbH
06/01/2023Ch. K.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Koizar,

Thank you for your review and honest feedback. We are sorry to hear that you were inconvenienced and incurred additional costs due to the slow pace of the processing attorney. We understand that this has caused frustration and dissatisfaction.
It is unfortunate that your transaction took so much time and that you had to bear financial burdens as a result.

However, we are pleased to hear that you are satisfied with BETTERHOMES overall and received excellent service from Mr. Gök in particular. We will pass on your feedback to ensure that such problems are avoided in the future.
Thank you for your understanding and patience during the sales process. We take your feedback seriously and will take steps to ensure that our services are constantly improved.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

A big thank you to Mrs. Daniela Binder. Despite the difficult market situation, she always supported us with her friendly and competent manner. The sale and the entire transaction were carried out to our 100% satisfaction. Carina&Melanie
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Customer review & rating for:
Betterhomes Real GmbH
06/01/2023C.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Czigler,

thank you very much for your positive evaluation and the heartfelt thank you to Mrs. Daniela Binder. We are pleased to hear that you were completely satisfied with her friendly and competent service throughout the sales process, despite the difficult market situation.
We are proud to have an employee like Ms. Binder on our team. Her dedication and expertise are an important contribution to the success of our company. We will pass on your praise to her and ensure that she is informed of your satisfaction.

Thank you for placing your trust in us. Should you have any other real estate needs in the future, we will be happy to serve you again.

Yours sincerely,
Your BETTERHOMES Team
1.00 out of 5
Poor
employee: Gallistl Johann

Unfortunately, I did not have a good experience with the responsible broker from BetterHomes in Linz-Land. I did not feel in good hands. Difficult to reach, did not get back in touch, unreliable. I would definitely have expected something different from a broker. The name is deliberately not mentioned here by me.
Show original
Customer review & rating for:
Betterhomes Real GmbH
05/11/2023Jacqueline M.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Mitterbaur,

we are sorry that you had a bad experience. We have checked the case internally; the responsible broker was on vacation at the time. However, the representation is always prominently indicated on the placed real estate advertisement, which you are welcome to contact in such a case.

We hope you will find your dream property!

Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Fetz Fabian

I'm glad that I was personally supervised by Fabian, therefore also very quickly came to competent, pleasant tenants. Would gladly recommend it to anyone.
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Customer review & rating for:
Betterhomes Real GmbH
04/01/2023Anna H.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Hutter,

thank you very much for your top rating. We are particularly pleased that you were so satisfied with the performance and speed of Mr. Fetz. Of course, we are always happy about a recommendation! Are you already familiar with our tipster program? You can also benefit directly from attractive tipster commissions. https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm

Best regards,
Your BETTERHOMES team
4.50 out of 5
Excellent
Recommendation
Very competent in buying and selling houses.
Strives to get the best price.
Is best informed for the area.
Show original
Customer review & rating for:
Betterhomes Real GmbH
03/31/2023Martin B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Barbanek,

thank you very much for your kind words! We are very pleased that you felt professional and well advised - then we have done our job 😊. Did you already know that you can benefit from our tipster program as well? You can find more information at: https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm.

Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

Great praise to Mrs. Daniela Binder from BetterHomes. The entire process of commissioning, mediation and sale was to our complete satisfaction. MfG, Miroslav Rakic (apartment sale, 2340 Mödling)
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Customer review & rating for:
Betterhomes Real GmbH
03/31/2023Miroslav R.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Rakic,

we are very pleased that you were completely satisfied with our real estate agent Mrs. Binder. Did you already know that you can also benefit from BETTERHOMES through a recommendation? You can find out more about our referral program at: https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm.

Best regards
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

Were extremely satisfied. Mrs. Binder is very sympathetic, competent and fast!
Katharina Eder-Retzl
Show original
Customer review & rating for:
Betterhomes Real GmbH
03/15/2023Katharina E.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Eder-Retzl,

we are very pleased that you were satisfied with both Ms. Binder and our placement process - customer satisfaction is always our top priority.

We wish you all the best and are already looking forward to supporting you again at a later date.

Best regards
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

Daniela Binder was a great help throughout the entire purchasing process. Energetic, dynamic, thorough, precise. She was there at every important step, organized the necessary notary appointment after viewing the apartment and coordinated the entire sale. In addition to your professional preparation, your confident command of the Hungarian language conveyed a considerable sense of security. The process was completely stress-free and good-humored, I wholeheartedly recommend you! Excellent specialist, pleasant person.

Dr. Dávid Krisztina, stresschoaching.hu
Show original
Customer review & rating for:
Betterhomes Real GmbH
03/10/2023Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Dr. Dávid

We at BETTERHOMES stand for a customer-oriented and successful mediation. As we can see from your evaluation, Ms. Binder was able to convince you of this perfectly. We will be happy to inform you about this great evaluation.

Many greetings
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

Ms. Daniela Binder is very competent and courteous, I was very satisfied.
Show original
Customer review & rating for:
Betterhomes Real GmbH
03/03/2023Franz S.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Strobl

We are extremely pleased that you were so satisfied. We will be happy to pass on your feedback to Ms. Binder.

Best regards
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Daniela Binder

Top top top Daniela Binder !!! Respect !
Incredibly fast everything
Daniela thank you again
Show original
Customer review & rating for:
Betterhomes Real GmbH
02/14/2023s.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Sergiu,

thank you very much for your top rating. We are especially pleased that you were so satisfied with the performance and speed of Ms. Binder. We will be happy to inform you about this positive feedback.

Many greetings,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Daniela Binder

Hiring Ms. Binder to handle the purchase of our apartment was the best decision. Fast, flexible, professional and very nice. I can only recommend her.
Show original
Customer review & rating for:
Betterhomes Real GmbH
02/14/2023Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear lady,
Dear Sir,

Thank you very much for this extremely positive feedback which we are happy to pass on to Mrs. Binder.
We are of course very happy if you recommend us to others! By the way, do you already know our tipster program? You could also benefit from a recommendation. You can find out more at: https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm

Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Daniela Binder

The personal advice of Mrs. Binder from the 1st conversation to the handover of the house and transfer of the purchase price ,which was even above my expectations, was perfect.
Show original
Customer review & rating for:
Betterhomes Real GmbH
02/09/2023Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear lady,
Dear Sir,

we stand for customer-oriented service, so we are all the more pleased that Ms. Binder's personal advice was able to convince you. We are especially pleased that we were able to get the best possible price for you.

Many greetings,
Your BETTERHOMES team
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All reviews and experiences about BETTERHOMES Österreich are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/25/2016  |  Last update: 11/30/2023   |  Report profile

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