BLOCKALARM® Alarmanlagen

alarm systems, wireless alarm systems, burglary protection, alarm system, wireless alarm system

BLOCKALARM® Alarmanlagen
509 Reviews i
published (99 %)
out of 510 reviews
Contact information
Since 2015 BLOCKALARM® Alarmanlagen GmbH stands for highest quality, satisfied customers and a lot of experience in the field of certified alarm systems, security technology as well as burglary protection for homeowners, entrepreneurs and...

Contact information

BLOCKALARM® Alarmanlagen
Kybergstraße 25
82041 Oberhaching
Germany

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Review from 03/15/2024  
5.00 out of 5
Excellent
Recommendation
Service on offer
Payment
Delivery
Information
Website
Top competencies

Quality

4.82 out of 5
34 Reviews

Customer requests

4.91 out of 5
32 Reviews

Reliability

4.67 out of 5
36 Reviews

176 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Dear Blockalarm team, thank you again for the good cooperation over all these years. Above all, I would like to mention the availability and reliability, which is great. We would also like to thank Mr. Bienert for his competent advice. We can only recommend him. Regards to the team and thanks again.
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Customer review & rating for:
BLOCKALARM® Alarmanlagen
03/15/2024S.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
BLOCKALARM® Alarmanlagen
03/14/2024L.
5.00 out of 5
Excellent
Recommendation
Customer service today 02.02.2024.... Thoma was there.... super super went well... everyone is like that... on the phone are exactly like that... my experience after 2 years? Super like first day! Thanks!!!!
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Customer review & rating for:
BLOCKALARM® Alarmanlagen
02/02/2024Cristina M.
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Dear Mrs. Michelin, thank you very much for your kind words and the positive review! We are very pleased to hear that our customer service technician Mr. Thoma met your expectations. Our team is committed to providing excellent service and it is always encouraging to hear that our efforts are appreciated.
5.00 out of 5
Excellent
Recommendation
Great service, great system, easy to use, great for children to handle
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Customer review & rating for:
BLOCKALARM® Alarmanlagen
02/02/2024Anonymously
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Thank you for your positive review! We are very pleased that you are satisfied with our service and our system. It's great to hear that you appreciate the ease of use and that our system is also great for children to use. We are constantly working to improve our service and meet your needs. We hope to continue to satisfy you in the future. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your trust in our company!
5.00 out of 5
Excellent
Recommendation
We are happy to continue recommending Blockalarm. The staff are very friendly and the system delivers what it promises: no false alarms and we feel secure in the long term.
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Customer review & rating for:
BLOCKALARM® Alarmanlagen
02/01/2024Anonymously
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Thank you very much for your recommendation and the positive feedback on our service! We are very pleased to hear that you are happy with Blockalarm and that you feel safe. Our team takes great care to provide a friendly and professional service and it's great to know that this is appreciated by our customers. We pride ourselves on the fact that our system is reliable and does not cause false alarms. Your safety and satisfaction is our number one priority and we will continue to do our best to maintain this standard. If you have any further questions or require assistance, we will be happy to help you at any time. Thank you again for your trust in Blockalarm!
5.00 out of 5
Excellent
Recommendation
A top product, I personally find the alarm system with the Bloxx access control a mega system. It works brilliantly.
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Customer review & rating for:
BLOCKALARM® Alarmanlagen
01/26/2024Anonymously
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Thank you for your positive review! We are very pleased to hear that you are satisfied with our alarm system and the BLOXX locking cylinder. We place great importance on providing innovative and reliable systems that meet the needs of our customers. Your satisfaction is of the utmost importance to us and it is great to know that our product works reliably and meets your requirements. If you have any further questions or need support, please do not hesitate to contact us. Thank you again for your confidence in our product!
3.60 out of 5
Good
Recommendation
As long as Mr. Harms was responsible for service in northern Germany, everything was really good. When Mr. Harms left BLOCKALARM, the head office in Dachau became responsible for northern Germany. Mr. Kaiser comes once a year. He is very nice, but very difficult to reach by phone. Of course, he only does the maintenance. This service over the course of a year is very unsatisfactory. There should be someone responsible for northern Germany who lives here. Well, skilled workers are very hard to find at the moment. But the situation has been very unsatisfactory for several years. As long as no one is directly responsible here, I couldn't recommend BLOCKALARM.
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/16/2024Norbert P.
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Thank you for your honest feedback. We are sorry to hear that you are not satisfied with our current service for the North German region. We understand how important it is to have a local contact who can be reached quickly and take care of your concerns.

We take your feedback very seriously and will do everything we can to improve the situation. We will review our processes to ensure that our customers in Northern Germany receive the service they deserve. Your comment regarding telephone availability is particularly important and we will ensure that our staff are more available to deal with your queries and concerns in a timely manner.

Thank you for giving us this opportunity to improve our services. We hope that we can regain your trust and we are always available to solve your questions and problems.
4.53 out of 5
Excellent
Recommendation
The sensitivity of the alarm system is very good
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/14/2024Christa Z.
4.00 out of 5
Good
Recommendation
Good service, fast repairs .
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/08/2024Albrecht R.
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Thank you, Mr. Reber, for your positive review and your praise for our service. We are very pleased to hear that you were satisfied with the repair process and that we were able to meet your expectations. Customer satisfaction is our top priority and it is our aim to provide a fast and reliable service. If you have any further questions or need assistance in the future, please do not hesitate to contact us. Thank you again for your trust in our company!
4.75 out of 5
Excellent
Recommendation
I had no need for a service.
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/08/2024Anonymously
4.25 out of 5
Good
Recommendation
Maintenance expensive, battery capacities often do not last the maintenance cycle
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/04/2024Johannes G.
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Thank you for your honest feedback. We are sorry to hear that you are unhappy with the maintenance costs of our alarm system and that the battery capacities often do not last the maintenance cycle.

We understand how important it is that our services are cost effective and deliver the expected results. Your feedback is extremely valuable for us to improve our services and ensure that they meet our customers' needs.

We will review your comments internally and work to keep our maintenance costs reasonable and ensure that battery capacities reach the expected maintenance cycle. However, this is beyond our direct control as we cannot see into batteries beforehand. We sincerely apologize for any inconvenience caused and hope that we have the opportunity to regain your trust.

Please feel free to contact us directly if you have any further questions or concerns. We are here to help you and ensure that you are satisfied with our services. Thank you again for your feedback.
4.05 out of 5
Good
Recommendation
I appreciate the unique selling point and the professional advice
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Michael Josef K.
4.00 out of 5
Good
Recommendation
Because I haven't been burgled since I've had the block alarm,
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Dr. Ulrich Und Ingeborg D.
4.00 out of 5
Good
Recommendation
The installation and everything around it were very good.
The alarms came promptly, not often, but always on time.
What bothered me was the visit to the "customer service" - without request or agreement and that
at a cost of over €200. Well, at least that included the battery change.

All in all, it gives a reassuring feeling and that was the reason for the installation.
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Heinz De V.
BLOCKALARM® Alarmanlagen Comment from BLOCKALARM® Alarmanlagen:
Dear Mr. De Veth,

Thank you for your honest review and positive feedback regarding the installation and smooth running of the alarms. We are pleased to hear that you were satisfied with the service and received peace of mind from our installation, which was ultimately the main purpose.

Regarding the unannounced visit from our customer service team and the associated costs, we sincerely apologize. We take your feedback very seriously and will take internal measures to ensure that such misunderstandings are avoided in the future. It is our aim to provide a transparent and reliable service to our customers and we regret if we have not met your expectations in this instance.

We thank you for your honest feedback and remain at your disposal should you have any further questions or concerns. Your satisfaction is very important to us and we will do everything we can to ensure that your experience with our service continues to be a positive one.

Yours sincerely,

Blockalarm Service Team
4.33 out of 5
Good
Recommendation
Blockalarm in operation since February 2018.
Very satisfied with the service.
Disadvantage, no check whether telephone connection always exists.
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Hermann R.
5.00 out of 5
Excellent
Recommendation
We have had the system for a number of years, which is why the list is not easy to fill in. Apart from that, it is serviced once a year and otherwise it runs smoothly.
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Gerdi und Alexander A.
4.60 out of 5
Excellent
Recommendation
The service provided by the staff was always excellent. In the event of any problems or for ongoing maintenance, help and support was usually immediate. The staff were usually very friendly, willing to explain things and solve problems.
A definite recommendation!
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Cornelia H.
4.40 out of 5
Good
Recommendation
Kundenservice
Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Anonymously
3.80 out of 5
Good
Recommendation
The activation or deactivation of the system when locking/unlocking the front door is not entirely reliable. This has led to false alarms in some cases.
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Wolfgang E.
3.00 out of 5
Average
Recommendation
Please contact us as there are repeated incorrect responses.
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Customer review & rating for:
Blockalarm als Partner zu empfehlen
01/02/2024Anonymously
333 Reviews from
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* All reviews and experiences about BLOCKALARM® Alarmanlagen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/15/2016  |  Last update: 03/16/2024   |  Report profile

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