Brinkmann Pflegevermittlung with its regional agency for Koblenz and the surrounding area specializes in the placement of Eastern European caregivers for care in the home community - also called 24-hour care. These support the seniors in everyday... life, take over if necessary the basic care and accompany the mostly care-dependent seniors also to your regular appointments. This makes it possible to provide age-appropriate care in one's own four walls.
Within a short time a suitable caregiver was found. The arrival had to be postponed due to an illness on our part. This was also made possible. The arrival and the personal conversation with the consultant from the agency went well. The main problem is the language barrier, although we pay a surcharge for the best possible knowledge of German.
I found the agents who dealt with my request (Mr. Roentsch and Mr. Werner) very friendly and helpful. They dealt with arising problems promptly and efficiently and I couldn't have wished for a more professional service. I can whole-heartedly recommend them to anyone looking for carers for people whose welfare really matters.
Mr. Roensch is extremely helpful, friendly and understanding.
In all his offers he has taken into account the given home situation.
He has a very good judgment and selection of good caregivers.
Thank you Mr. Roensch
On the whole, we are satisfied. A big disadvantage, however, is that the nursing staff all speak very poor German and none of the Brinkmann employees speak Polish. Unfortunately, one does not receive any help when communication problems arise.
Good advice, very sensitive, our wishes regarding care and nursing staff were taken and implemented with a lot of heart and commitment.
Questions or problems were addressed immediately, a phone call was enough.
Keep it up and unrestricted recommendation on my part.
Good personal and telephone support and advice.
The employee who takes care of us is very easy to reach, responds to requests very quickly. They are very committed to fulfilling the wishes of those in need of care and their relatives.
Highly recommended. You are in good hands here.
Satisfied with the responsiveness.
Not satisfied with the changes so far, since agreements were not kept (which was possibly due to Corona conditions and the partners working with Brinkmann).
First placed caregiver was borderline and was not informed enough about the requirements by her agency.
First change announced too short notice, therefore no handover on site, 1 day no care available.
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Profile active since 07/28/2020 | Last update: 12/03/2023
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