Customer service unfortunately only 4.5 stars, as I cannot say whether the business premises are fit for purpose, public transport is customer-friendly, parking is available or access is barrier-free.
This is also not decisive with regard to my ordered service.
More important to me is the contact via chat, and a timely response. Your answers have always helped me.
Except for the few restrictions in the points customer service still an unrestricted recommendation. Keep up the good work. Jörg
I am really very satisfied overall. For me personally, longer business hours (direction in the evening) would still be the icing on the cake. But that's simply because I run my blog part-time and therefore have no time during the day at normal business hours.
I have had a very positive experience with WP Space due to the fast and competent support, as well as the friendly contact persons who help you in a solution-oriented manner. They work with passion and focus completely on the customer.
I would like to thank you again for the always friendly and competent support with the transfer! I am only a somewhat advanced user and would not have come alone and without help certainly so quickly to the goal. Nice that there are still companies where customer service is actually lived.
WPspace is by far my favorite hoster! The support responds within minutes and always has a solution ready. In addition, the interface is designed not only for professionals, but also for beginners.
So if you are looking for a TOP hoster and want to bring your website pagespeed to a new level, this is the right place.
Thanks to the whole team of Wpspace. Keep up the good work!
As a new customer, I had questions about the security of my website. Because this was classified as a security risk via the usual route. The friendly customer service representative Axel always responded in a timely manner and showed me another way to access my website without a security issue. I also like that the head of WPspace is personally available to address concerns. Happy to keep up the good work. There is a great team working here!
From the beginning I was very satisfied with WPSpace. 14 days free trial, a great consultation, without trying to get the maximum profit out of the customer and very competent and timely solution to all questions and problems. Of course it costs a bit more than other hosting providers, but for that you also get a lot offered. I can recommend Broll IT & Media GmbH without reservation and am glad to have found their offer during my research on the Internet.
I am very happy that I found this company. The mixture of excellent technical performance and a lot of know-how and a very friendly, relaxed communication with real people makes the difference for me. I feel well taken care of and secure with my web projects all around. Thank you very much!
For smaller webshops wirklih not exactly cheap, but for really fast hosting, high security and excellent customer support. After our experiences of the last 10 years with much cheaper WordPress hosting, it's worth the extra monthly investment.
WPspace absolutely lives up to its good reputation. The service is great and the employees are friendly and competent. The support was also able to help me with a technical question with professional help. I am very satisfied and will gladly recommend you!
As an absolute newbie, I was greeted with very friendly support, the team provided me with advice and detailed explanations. Even with my somewhat complicated domain, I was given the best advice. When I have questions/problems, I get an answer via the chat function after only a few minutes - and it's not a chatbot, it's real people. And so far all my arising concerns could be solved fast and uncomplicated.
All reviews and experiences about Broll IT & Media GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 01/15/2020 | Last update: 10/03/2023
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