Broll IT & Media GmbH

wp-space.de, WPspace

Broll IT & Media GmbH
CUSTOMERS' CHOICE 2023
TOP SERVICE PROVIDER 2023
4.87 out of 5
Excellent
152 Reviews
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Contact information

Contact information

Broll IT & Media GmbH
Am Metternicher Bahnhof 10
56072 Koblenz
Germany
Directions

Contact person
David Broll

Opening hours

Tuesday 09:00 am-05:00 pm

Websites

Social Media

100% Recommended
5 stars 114
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.92)
Cost-performance ratio
Excellent (4.88)
Top competencies

Decision making

4.89 out of 5
18 Reviews

Communication

5.00 out of 5
17 Reviews

Recommended actions

4.94 out of 5
17 Reviews

119 Reviews on ProvenExpert.com

4.94 out of 5
Excellent
4.85 out of 5
Excellent
Recommendation
Customer service unfortunately only 4.5 stars, as I cannot say whether the business premises are fit for purpose, public transport is customer-friendly, parking is available or access is barrier-free.
This is also not decisive with regard to my ordered service.

More important to me is the contact via chat, and a timely response. Your answers have always helped me.
Except for the few restrictions in the points customer service still an unrestricted recommendation. Keep up the good work. Jörg
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Customer review & rating for:
WPspace WordPress Hosting
09/29/2023Jörg M.
4.85 out of 5
Excellent
Recommendation
I am really very satisfied overall. For me personally, longer business hours (direction in the evening) would still be the icing on the cake. But that's simply because I run my blog part-time and therefore have no time during the day at normal business hours.
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Customer review & rating for:
WPspace WordPress Hosting
09/22/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I love the personal advice, you really feel, behind it are people, I can come with any question, friendly, competent and personal. I like that.
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Customer review & rating for:
WPspace WordPress Hosting
09/13/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for your warm feedback - it makes our whole team very happy ❤️
5.00 out of 5
Excellent
Recommendation
Super price performance and always competent and friendly support! Keep it up!
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Customer review & rating for:
WPspace WordPress Hosting
08/16/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you - and we are always working to get even better for you 💙
5.00 out of 5
Excellent
Recommendation
Great hoster, great team. I will also move my other websites to WPspace :)
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Customer review & rating for:
WPspace WordPress Hosting
08/15/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you, we look forward to the next steps with you 🙌
5.00 out of 5
Excellent
Recommendation
I have had a very positive experience with WP Space due to the fast and competent support, as well as the friendly contact persons who help you in a solution-oriented manner. They work with passion and focus completely on the customer.
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Customer review & rating for:
WPspace WordPress Hosting
07/30/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
We look forward to many more positive experiences with you ☺️ Thank you so much for your 5-star review ☺️
4.80 out of 5
Excellent
Recommendation
I would like to thank you again for the always friendly and competent support with the transfer! I am only a somewhat advanced user and would not have come alone and without help certainly so quickly to the goal. Nice that there are still companies where customer service is actually lived.
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Customer review & rating for:
WPspace WordPress Hosting
07/27/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for appreciating our customer service. We live customer service as a whole team and are always happy to support our customers.
5.00 out of 5
Excellent
Recommendation
WPspace is by far my favorite hoster! The support responds within minutes and always has a solution ready. In addition, the interface is designed not only for professionals, but also for beginners.
So if you are looking for a TOP hoster and want to bring your website pagespeed to a new level, this is the right place.
Thanks to the whole team of Wpspace. Keep up the good work!
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Customer review & rating for:
WPspace WordPress Hosting
07/19/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for the great review! We are looking forward to working with you and are excited to see how your project will grow at WPspace. 🚀🚀🚀
5.00 out of 5
Excellent
Recommendation
Support was very quick to respond! Very friendly and helpful customer service with a lot of patience, even if you are a newbie. Good price / performance ratio!
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Customer review & rating for:
WPspace WordPress Hosting
07/18/2023S.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for the terrific review! We are happy to help not only with hosting questions, but also share our WordPress knowledge with WordPress newbies 😊
5.00 out of 5
Excellent
Recommendation
Good service, good performance, quick help with problems. Everything top.
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Customer review & rating for:
WPspace WordPress Hosting
07/10/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thanks for this super 5 star review! :)
5.00 out of 5
Excellent
Recommendation
As a new customer, I had questions about the security of my website. Because this was classified as a security risk via the usual route. The friendly customer service representative Axel always responded in a timely manner and showed me another way to access my website without a security issue. I also like that the head of WPspace is personally available to address concerns. Happy to keep up the good work. There is a great team working here!
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Customer review & rating for:
WPspace WordPress Hosting
06/20/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for your very good 5-star rating ⭐️⭐️⭐️⭐️⭐️ We will be happy to help you with any further questions you may have about your website - we look forward to working with you in the future 🚀
5.00 out of 5
Excellent
Recommendation
From the beginning I was very satisfied with WPSpace. 14 days free trial, a great consultation, without trying to get the maximum profit out of the customer and very competent and timely solution to all questions and problems. Of course it costs a bit more than other hosting providers, but for that you also get a lot offered. I can recommend Broll IT & Media GmbH without reservation and am glad to have found their offer during my research on the Internet.

Keep up the good work, dear WPSpace team 😊
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Customer review & rating for:
WPspace WordPress Hosting
06/16/2023M.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for this detailed and super nice 5-star rating! With this you have given the whole team a great start to the weekend :)
5.00 out of 5
Excellent
Recommendation
Prompt response to every request; staff go to great lengths to address the knowledge level of the questioner; very friendly emails; reply requested;
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Customer review & rating for:
WPspace WordPress Hosting
05/12/2023Lucia Dr. S.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you very much for your 5-star rating! We are happy to help you any time with questions and advice :)
5.00 out of 5
Excellent
Recommendation
The loading times are super fast and the team at WPspace is always available to help with any queries.
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Customer review & rating for:
WPspace WordPress Hosting
04/24/2023Anonymously
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for rating us with 5 stars - we are enormously happy about that :)
5.00 out of 5
Excellent
Recommendation
I am very happy that I found this company. The mixture of excellent technical performance and a lot of know-how and a very friendly, relaxed communication with real people makes the difference for me. I feel well taken care of and secure with my web projects all around. Thank you very much!
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Customer review & rating for:
WPspace WordPress Hosting
03/30/2023Anja K.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Dear Anja, thank you very much for your warm and great review! We are very much looking forward to further exciting cooperation with you :-)
4.80 out of 5
Excellent
Recommendation
For smaller webshops wirklih not exactly cheap, but for really fast hosting, high security and excellent customer support. After our experiences of the last 10 years with much cheaper WordPress hosting, it's worth the extra monthly investment.
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Customer review & rating for:
WPspace WordPress Hosting
03/14/2023Alexander Heuwinkel Traumwanderer G.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Strong that we could convince you with our performance! Thanks for the great review :)
5.00 out of 5
Excellent
Recommendation
WPspace absolutely lives up to its good reputation. The service is great and the employees are friendly and competent. The support was also able to help me with a technical question with professional help. I am very satisfied and will gladly recommend you!
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Customer review & rating for:
WPspace WordPress Hosting
03/10/2023Grafik-/Webdesign B.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you very much for the review and recommendation - we are looking forward to further cooperation with you 🥳
5.00 out of 5
Excellent
Recommendation
I feel very well taken care of.
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Customer review & rating for:
WPspace WordPress Hosting
02/27/2023Anna-Maria B.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you, for the excellent review :)
5.00 out of 5
Excellent
Recommendation
As an absolute newbie, I was greeted with very friendly support, the team provided me with advice and detailed explanations. Even with my somewhat complicated domain, I was given the best advice. When I have questions/problems, I get an answer via the chat function after only a few minutes - and it's not a chatbot, it's real people. And so far all my arising concerns could be solved fast and uncomplicated.
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Customer review & rating for:
WPspace WordPress Hosting
02/15/2023Mareike K.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
We are happy to continue to support you with advice and assistance for all questions! In addition, we are already very excited about your upcoming project and look forward to further cooperation with you 😊
5.00 out of 5
Excellent
Recommendation
Fast response time from the Suport team in case of an
emerging problem. Keep up the good work.
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Customer review & rating for:
WPspace WordPress Hosting
02/09/2023Flyby E.
Broll IT & Media GmbH Comment from Broll IT & Media GmbH:
Thank you for the 5 star rating ⭐️⭐️⭐️⭐️⭐️
33 Reviews from
3 other sources
4.63 out of 5
Excellent
5.00 out of 5
Excellent
17 reviews on HOSTtest
 
09/02/2023
5.00 out of 5
Excellent
5 reviews on Google
 
09/14/2023
3.90 out of 5
Good
11 reviews on Google
 
07/23/2023
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All reviews and experiences about Broll IT & Media GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/15/2020  |  Last update: 10/03/2023   |  Report profile

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