Büro Hartmann & Kollegen

ERGO Friedrichshafen Branch Office

Büro Hartmann & Kollegen
4.93 out of 5
Excellent
64 Reviews
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Contact information
For over 55 years, we have been of assistance in the event of a claim and also in obtaining insurance coverage for our customers in the Lake Constance district, but also far beyond (through online consulting). Likewise, we offer generational consulting and retirement planning for interested customers.
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Contact information

Büro Hartmann & Kollegen
Riedleparkstr. 34
88045 Friedrichshafen
Germany
Directions

Contact person
Ralf Hartmann

Images & Videos

Opening hours

Thursday 10:00 am-12:00 pm
02:00 pm-04:00 pm

Websites

Social Media

100% Recommended
5 stars 26
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (5.00)
Cost-performance ratio
Excellent (4.80)

27 Reviews on ProvenExpert.com

4.96 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very accommodating, great team!
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Customer review & rating for:
Wie war der letzte Termin für Sie?
09/25/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Professional service and individual care 👍👍👍👍
Customer review & rating for:
Ihr letzter Kontakt mit uns (Kundenservice)
09/11/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much for your great feedback!
5.00 out of 5
Excellent
Recommendation
Very competent and courteous advice, we will definitely recommend Mr. Hartmann.
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Customer review & rating for:
Wie war der letzte Termin für Sie?
09/07/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much!
5.00 out of 5
Excellent
Recommendation
Always a sympathetic ear and a super team
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Customer review & rating for:
Wie war der letzte Termin für Sie?
09/07/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much. We love to listen, because that's what makes our job so varied!
5.00 out of 5
Excellent
Recommendation
Mr. Hartmann is a very very nice, first and foremost, human case worker.
He helped me quickly and effectively today.
Thank you very much for that.
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Customer review & rating for:
Ihr letzter Kontakt mit uns (Kundenservice)
09/06/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much for this great review. Even though we can only guess who it is because we had some conversations today, we think we know. We are happy to help and happy if it worked :-)
5.00 out of 5
Excellent
Recommendation
Super customer service and fast implementation of the requested wishes.
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Customer review & rating for:
Ihr letzter Kontakt mit uns (Kundenservice)
08/31/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much for this great review. We also try to handle small requests as unbureaucratically as possible, for example, in your case, the change from full to partial coverage. Without an appointment and without a signature, this is possible without any red tape.
5.00 out of 5
Excellent
Recommendation
Always very competently advised. Even unannounced appointments possible. Super service. We are very satisfied.
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Customer review & rating for:
Ihr letzter Kontakt mit uns (Kundenservice)
08/30/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much for this great review! It pleases us especially after we have been working together for decades and have already talked about a wide variety of topics. Please note that we do allow unannounced appointments when we are free, but unfortunately this is usually not the case. Therefore, a certain amount of luck (and also the somewhat quieter summertime) was also responsible for this.
5.00 out of 5
Excellent
Recommendation
Very quick response to mails and inquiries!
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Customer review & rating for:
Ihr letzter Kontakt mit uns (Kundenservice)
08/29/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you for this great review. Even over the distance we were able to get into the urgent request, thanks to eletronische signature. Worked great - thanks for the great cooperation, because that is also very important!
5.00 out of 5
Excellent
Recommendation
Very good service.
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Customer review & rating for:
Wie war der letzte Termin für Sie?
08/25/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thanks for this great review, especially because it was really tricky in this case!
5.00 out of 5
Excellent
Recommendation
Quick callback, pleasant demeanor, very helpful information without having to ask as a customer.
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Customer review & rating for:
Ihr letzter Kontakt mit uns (Kundenservice)
08/22/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much. Even during the vacation season we try our best. (Of course, it also helps that many of our customers are on vacation and thus not as much as usual requests come to the table) :-)
5.00 out of 5
Excellent
Recommendation
I would absolutely recommend Mr. Hartmann to my colleagues or friends if they are interested for being consulting about Ergo in general, very friendly, and will explain everything in detail to your worries and questions you may have.
Customer review & rating for:
Wie war der letzte Termin für Sie?
08/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Büro Ralf Hartmann is my Insurance Agency for almost 8 years now, and I must say, the experience was nothing short of exceptional. From the moment I walked into their cozy and well-maintained office, I was greeted with a warm smile and a friendly atmosphere that immediately put me at ease.

Mr. Ralf Hartmann himself is an epitome of competence and knowledge in the insurance industry. Not only does he possess a profound understanding of his products, but he also goes above and beyond to explain every crucial detail in a way that makes you genuinely appreciate the importance of having the right insurance coverage. It's not just about making a sale for him; it's about ensuring that you are well-informed and empowered to make the best decisions for your future.

One of the standout qualities of Büro Ralf Hartmann is their remarkable flexibility in communication. Since German not being my first language, Mr. Hartmann speak to me in English and he effortlessly communicated complex concepts in a manner that was clear and easy to comprehend. His ability to bridge language barriers is truly commendable and made the entire process smooth and stress-free.

What truly sets this agency apart is their unique blend of professionalism and humor. Mr. Hartmann has a knack for injecting humor into the conversation, making interactions enjoyable and memorable. It's rare to find someone who can make discussing insurance a genuinely pleasant experience, and Büro Ralf Hartmann has mastered this art.

During my visit, I had the privilege of gaining insights into various insurance options that were tailored to my needs. Mr. Hartmann took the time to delve into the intricacies of each policy, explaining not only what was covered but also why it was essential in safeguarding my financial well-being. This personalized approach reassured me that I was making informed decisions for myself.

I wholeheartedly recommend Büro Ralf Hartmann Insurance Agency to anyone seeking not just insurance coverage, but also a partner who genuinely cares about your well-being and financial security. Kudos to Mr. Hartmann and his team for redefining what it means to provide exceptional customer service in the insurance industry.
Customer review & rating for:
Wie war der letzte Termin für Sie?
08/18/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you for this very detailed and nice review of your experience and impressions about our office, employees and consultation. We really appreciate that. We try our best to consult in English and other languages like Italien, Croatian, Serbian and many other languages (in this case with a AI translator). We wish you the best and are happy to have customers like you.
5.00 out of 5
Excellent
Recommendation
The honest and personalized advice at Büro Hartmann is always great. We are very happy to be a customer of yours.
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Customer review & rating for:
Wie war der letzte Termin für Sie?
08/17/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much for the super evaluation, we are very pleased - especially with somewhat more demanding company concepts, which we were allowed to realize.
5.00 out of 5
Excellent
Recommendation
Competent and friendly advice. They really try to find the best individual offers and solutions. Highly recommended!
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Customer review & rating for:
Wie war der letzte Termin für Sie?
08/17/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thanks for the great feedback!
5.00 out of 5
Excellent
Recommendation
Quite satisfied ,
Thanks again
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Customer review & rating for:
Wie war der letzte Termin für Sie?
08/16/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much! Especially in the area of health insurance, it is important that comprehensive and accurate advice is given, because there are so many tariffs.
5.00 out of 5
Excellent
Recommendation
The individual needs are taken into account. Mr. Hartmann effortlessly manages to bridge the gap from very personal advice to very sound and professional advice.
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Customer review & rating for:
Wie war der letzte Termin für Sie?
08/11/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much!
5.00 out of 5
Excellent
Recommendation
Always ready with expertise, and always help area. You can not get better support :-)
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Customer review & rating for:
Wie war der letzte Termin für Sie?
08/11/2023Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you very much! We are always working on our expertise to keep this up to date
5.00 out of 5
Excellent
Recommendation
I am currently a trainee in my first year of apprenticeship and can only recommend the Hartmann office to everyone because of our personal and, above all, competent advice.
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Customer review & rating for:
Büro Hartmann & Kollegen
06/09/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very dedicated team, including the trainees!
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Customer review & rating for:
Büro Hartmann & Kollegen
05/21/2021Anonymously
5.00 out of 5
Excellent
Recommendation
The personal. The customer is in the foreground and is highly valued as such.
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Customer review & rating for:
Unser Service
10/26/2020Anonymously
Büro Hartmann & Kollegen Comment from Büro Hartmann & Kollegen:
Thank you Max for the kind words and have a good trip!
37 Reviews from
2 other sources
4.91 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Facebook
 
05/28/2019
4.90 out of 5
Excellent
35 reviews on Google
 
05/19/2023
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All reviews and experiences about Büro Hartmann & Kollegen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/28/2019  |  Last update: 09/27/2023   |  Report profile

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