Casa:1 Zementfliesen | Dichantz + Wiegand GbR

Cement tiles, Spanish tiles, ceramic tiles, wall tiles, floor tiles

Casa:1 Zementfliesen | Dichantz + Wiegand GbR
4.83 out of 5
Excellent
129 Reviews
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Contact information
Our cement tiles come from traditional handicraft from Andalusia. Choose from over 100 designs and 70 standard colors. Or have cement tiles produced according to your desired design or your historical template. We also offer a wide selection of...
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Contact information

Casa:1 Zementfliesen | Dichantz + Wiegand GbR
Platanenweg 22
50374 Erftstadt
Germany
Directions

Contact person
Silke Wiegand

Opening hours

Friday 10:00 am-01:00 pm

Websites & Profiles

99% Recommended
5 stars 83
2 stars 0
1 star 1
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.78)
Cost-performance ratio
Good (4.47)
Top competencies

Professionalism

5.00 out of 5
16 Reviews

Customer loyalty

4.94 out of 5
16 Reviews

Timeliness

4.94 out of 5
16 Reviews

94 Reviews on ProvenExpert.com

4.83 out of 5
Excellent
4.88 out of 5
Excellent
Recommendation
We were not satisfied with the stone oil for the surface treatment of the tiles. A craftsman who is no longer trained to lay cement tiles today processes the oil potentially unprofessionally. We were left with sticky spots that could no longer be cleaned. As a result, we had to have the floor finely sanded again and protected with another liquid material. Otherwise, we were completely happy with Casa1 and the tiles.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
05/19/2022Conradin C.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you for your good review. Unfortunately, the laying and processing of the tiles are beyond our control. We are very sorry that you had such problems. Despite the difficulties, we now wish you much pleasure with your tiles.
5.00 out of 5
Excellent
Recommendation
Super service and accessibility, always proactive communication and fast delivery in adverse times. Definitely preferable compared to another shipper of the same cement tiles. Clear recommendation!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
05/10/2022Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your excellent rating. We are pleased that you are so satisfied with us and wish you much pleasure with your tiles.
5.00 out of 5
Excellent
Recommendation
Competent, reliable, very timely response to correspondence and perfect purchase.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
01/19/2022Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you for your words of praise, we are very pleased. Continue to have fun with your tiles.
5.00 out of 5
Excellent
Recommendation
Material, consulting, logistics
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
04/17/2021F. M.
5.00 out of 5
Excellent
Recommendation
Very friendly service. We had a very tight time frame and did not want to miss out on our desired tiles. Great effort was made and everything went flawlessly. The tiles came earlier and look even more beautiful than expected. Top quality ! Only to recommend.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
03/21/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very good service and advice. Still happy every morning when I come into my kitchen and see my beautiful tiles.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
05/27/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Casa1 is unique on the German cement tile market with "real" Andalusian cement tiles. Price / performance ratio is TOP!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
03/13/2020F.
5.00 out of 5
Excellent
Recommendation
The tiles are very individual and decorate our kitchen for years!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
11/17/2019H.
5.00 out of 5
Excellent
Recommendation
Very large selection, beautiful tiles and professional advice!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
10/11/2019W.
4.80 out of 5
Excellent
Recommendation
Price-performance ratio is right.
Very good advice.
Punctual delivery.
I would recommend to others.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
10/07/2019H.
5.00 out of 5
Excellent
Recommendation
absolutely recommendable
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
10/07/2019Anonymously
5.00 out of 5
Excellent
Recommendation
We were carefully advised on both the choice of materials and aesthetics and were able to take our time choosing the tiles.
The delivery was made to Switzerland, during which the carrier damaged part of the goods. The team of Casa 1 triggered an immediate subsequent delivery and solved all problems - uncomplicated and very professional!
We have the most beautiful bathroom thanks to Casa 1!
Good luck and thanks again for everything!
Christine Schürch and Daniel Sutter
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
10/07/2019S.
5.00 out of 5
Excellent
Recommendation
We installed the cement tiles in our kitchen 2 years ago. Our wishes were taken into account. Comments and suggestions were made. We have taken into account the tips for laying and maintenance. The laying is not so easy due to the very narrow gaps. You should have a knack for it or have it done by a professional, because the result is really beautiful and the quality is so good that even after 2 years you can not see any difference or wear. When the renovation of our bathroom is due, we will definitely stop by again.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
10/03/2019Anonymously
5.00 out of 5
Excellent
Recommendation
We have been very well advised and have had a contact person for any questions at any time!
In addition, you get there tiles that you can not buy in every hardware store.
I recommend Casa:1 without hesitation and with the utmost conviction!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
10/01/2019R.
3.20 out of 5
Average
Recommendation
Unfortunately, rather in the upper price segment, sometimes quite unclean demarcations, too low profit margin,
Customers buy directly from you after detailed consultation with/through us or resort to competitor's product for cost reasons. I receive information only on request
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
10/01/2019Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Unfortunately, since you have rated us anonymously, we have no way to specifically address your criticism. We are sorry if you had consulting efforts and your customers then buy from us (or even from the competition), but you will admit that this is not our fault. As for margins - we are a distributor ourselves and obviously cannot offer the same margins as a manufacturer. If you contact us personally and ask that we always share with you all the news, we will of course be happy to do so. Best regards from the Casa:1 team
5.00 out of 5
Excellent
Recommendation
Our tiles are a dream. We are still thrilled with the colors, the workmanship, the design- the quality! We were particularly satisfied with the advice on site and also the further advice on the phone and by mail! They have taken a lot of time for us, even with the color choice always supported - all in all, we are very satisfied and can only recommend Casa1 cement tiles!!!!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
09/30/2019V.
4.84 out of 5
Excellent
Recommendation
We were very satisfied with the advice.
There were good tips and advice to solve our problems.
Even after several years, we were able to reorder tiles without any problems.
We can only recommend casa 1.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
09/30/2019U.
1.40 out of 5
Poor
I was not told that the tiles are unsuitable for a bathroom
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
09/30/2019K.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Dear customer.
There must be a misunderstanding here. Without exception, ALL our tiles are suitable for bathrooms, including the cement tiles you purchased. However, these must be professionally (!) impregnated. We always point this out in various places (website, catalog, offer, invoice, etc.), and a professional installer knows this as well. The fact that you had a less than competent service provider on your side, who passes on his mistakes to our products, has already been shown several times in our correspondence with you on this subject. Otherwise, you - like many other of our customers - would be happy and satisfied with your cement tiles in the bathroom. By the way, especially on this topic there is a blog article with pictures, all of which come from our customers: https://www.casa1-zementfliesen.de/de/artikel/zementfliesen-im-badezimmer-taeglich-gruesst-das-mittelmeer.html.
Kind regards from the Casa:1 team
5.00 out of 5
Excellent
Recommendation
Great tiles. Still very satisfied after three years. Many thanks
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
09/30/2019J.
5.00 out of 5
Excellent
Recommendation
Very nice contact
Very nice goods and there also found the special. In any case, we were here not the last time.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
09/30/2019S.
35 Reviews from
3 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
1 review on houzz
 
10/05/2018
5.00 out of 5
Excellent
15 reviews on Facebook
 
03/26/2019
4.70 out of 5
Excellent
19 reviews on Google
 
07/06/2022
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All reviews and experiences about Casa:1 Zementfliesen | Dichantz + Wiegand GbR are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/02/2018  |  Last update: 05/23/2022   |  Report profile

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