Casa:1 Zementfliesen | Dichantz + Wiegand GbR

Tile, ceramic tile, wall tile, floor tile, cement tile, kitchen tile

Casa:1 Zementfliesen | Dichantz + Wiegand GbR
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.85 out of 5
Excellent
278 Reviews
Contact information
Our cement tiles come from traditional handicraft from Andalusia. Choose from over 100 designs and 70 standard colors. Or have cement tiles produced according to your desired design or your historical template. We also offer a wide selection of...

Contact information

Casa:1 Zementfliesen | Dichantz + Wiegand GbR
Platanenweg 22
50374 Erftstadt
Germany
Directions

Contact person
Silke Wiegand

Opening hours

Saturday CLOSED
99% Recommended
5 stars 210
4 stars 19
2 stars 0
1 star 1
Excellent (4.82)
Cost-performance ratio
Excellent (4.53)
Top competencies

Professionalism

4.87 out of 5
38 Reviews

Customer loyalty

4.71 out of 5
38 Reviews

Customer satisfaction

4.76 out of 5
37 Reviews

235 Reviews on ProvenExpert.com

4.84 out of 5
Excellent
4.00 out of 5
Good
Recommendation
Not one tile true defective or damaged from transport!
Tip: Work meticulously from start to finish! to avoid stains, exaggerated overtoothing or the like.
Those who know this type of tiles know that they are very sensitive until impregnation.
When everything is ready you will be rewarded by a unique look!
Unbeatable is the configuration in advance! Since you can really let off steam, what color combination and pattern! The installation plan has also fit well.
I have visited in advance the exhibition in Erftstadt to see the feel / look of the tiles and was already well advised there, thanks for that !!!!

Greeting Christian
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
08/01/2023C.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your good review.
5.00 out of 5
Excellent
Recommendation
I am especially satisfied with the reliability of delivery and the confidence that was shown to me when ordering. Thank you for the beautiful tiles;)
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
07/27/2023Christina B.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your kind words and the very good rating. We wish you much pleasure with and with your new tiles.
5.00 out of 5
Excellent
Recommendation
The advice was very good and helpful to choose the appropriate colors. A free sample was also possible without complications.
The appointment was flexible and binding.
Professional and trustworthy communication.
I felt very much taken care of.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
06/30/2023Inge Ruth H.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
How nice :-) We are very pleased with your excellent review and that you felt well advised and served. Have fun with the new tiles!
5.00 out of 5
Excellent
Recommendation
We turned with a special request by email to Casa: 1 and received a quick and competent feedback, advice and a very fair offer. The delivery was very fast and the tiles were packed very professionally and unbreakable. We can recommend Casa: 1 without hesitation and would turn to Casa: 1 again for our next tile purchase. Thanks again to Mr. Dichantz and Mrs. Wiegand and many greetings from Schwerin from Fam. Gabler
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
05/24/2023Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your kind words, your recommendation and the excellent rating. We are very happy about it. We are even more pleased that you were satisfied with your tiles and our service.
5.00 out of 5
Excellent
Recommendation
Cas:1 offers an extremely extensive range of cement and ceramic tiles, so that you are literally spoilt for choice. Above all, the extremely competent and patient advice should be emphasized - both on site in the store and by email. Every question is answered, if necessary also with photos, so that one can imagine then more exactly whether for example the tiles selected for floor and wall actually fit together. With the "Tile Configurator" on the homepage, one can try out the design of the cement tiles oneself - due to the infinite number of possibilities (which can also overwhelm the private/individual customer...), it is very helpful that there are also laying samples with which one can match one's own creations or which one can use for inspiration. So: The perfect overall offer for the design of various rooms with tiles of any kind!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
05/03/2023Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your detailed evaluation and your kind words. They show us that we are exactly right with the individual and personal advice to our customers. But we are especially pleased that you are satisfied with your tiles and wish you much pleasure with them.
5.00 out of 5
Excellent
Recommendation
They are beautiful not everyday tiles. The tiles from Casa (Dichantz+Wiegnad) accentuate our art nouveau kitchen very well.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
03/19/2023Yvonne O.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you for your kind comment. We wish you continued enjoyment with and of your tiles.
5.00 out of 5
Excellent
Recommendation
Very professional and nice customer experience
Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
03/13/2023Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your kind recommendation.
5.00 out of 5
Excellent
Recommendation
Friendly and competent advice. Logistical processes for delivery from Spain are coordinated quickly and easily and corrected if necessary. High quality, not comparable with hardware store items... Very beautiful and inspiring catalog, for beautiful things you can just be enthusiastic
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
03/03/2023Tobias K.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much. We are very pleased with your excellent evaluation of our service and tiles. We will be happy to advise you again.
5.00 out of 5
Excellent
Recommendation
We can recommend Casa:1 Zementfliesen | Dichantz + Wiegand GbR without reservation. Mr. Dichantz advised us in a friendly and absolutely competent manner. We had many uncertainties and change requests that were addressed in detail. All wishes were taken up and converted in the possible measure, so that our cement tiles could be made even somewhat thinner. The delivered tiles arrived exactly as ordered and are fantastically beautiful. For our next renovation we will be back!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/24/2023Nora B.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your great review. It is nice to read that we were able to advise and serve you so well - and this for the second time. We are happy to be there for you again.
5.00 out of 5
Excellent
Recommendation
- great selection
- very nice advice
- Order processing was completely uncomplicated
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/20/2023Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your very good rating and kind words.
3.80 out of 5
Good
Recommendation
I was initially very satisfied with the friendly and calm assessment. They also really took time for my consultation and also for queries. The tiles also looked exactly as I imagined them. And I am very critical there, since I myself have an artistic streak. Unfortunately, I myself had no idea at the time how maintenance-requiring cement tiles are. Otherwise, I would have strongly considered laying tiles in the entryway/hallway, of all places, that still needed to be treated and are generally highly susceptible, especially during a construction phase when we had workers and dirt all over the house. Unfortunately, they also now already have stains that I can no longer remove, which is why after only a year I have already put a tile-look vinyl carpet in the middle. In this regard, of course, I could have inquired myself, but we had at that time the whole house redeveloped and renovated, which is why I could not deal with all the issues more intensively as a loan. In this regard, I would have wished already in the consultation, therefore, in retrospect. Because now I have beautiful tiles, but I'm just afraid to mess them up further.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/07/2023Carolin V.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Hello Mrs. Vithayathil, you will understand that we cannot point out every eventuality in advance. However, we always refer to our installation and maintenance instructions and it is clearly evident in these that cement tiles are susceptible to staining until they are fully installed and impregnated. Installation should be done at the latest possible stage of construction to avoid walking on the floor with dirty shoes, for example. If you still notice new soiling now, then it can be assumed that the impregnation was not sufficient, either it was not applied properly in the first place or it has worn off. Were the tiles laid and impregnated by a professional tiler? Our recommendation: Dirty cement tiles can be reconditioned with a special cleaning process so that they look "like new" again. There are specialists who can help you with this, for example Fliesen Holzmann in Aachen.
5.00 out of 5
Excellent
Recommendation
unreservedly recommendable
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/07/2023Johannes E.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your recommendation.
5.00 out of 5
Excellent
Recommendation
Everything super. Good advice, fast delivery. Looks great. Gladly again.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/04/2023Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you for your excellent review. We will be happy to advise you again on your next tile project. Have fun with your new tiles!
5.00 out of 5
Excellent
Recommendation
Exclusive and very good telephone communication and advice. Dispatch of sample tiles in desired variants and colors. Top! Offer for special application and small quantity fair and suitable. Result sensational!!!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/03/2023Anonymously
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you for this great review and your words of praise. It was a pleasure for us.
5.00 out of 5
Excellent
Recommendation
Super nice contact, the order and delivery have worked completely uncomplicated and fast, the tiles are even more beautiful than expected, we are very satisfied and happy!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/03/2023Gabriele S.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
We are very pleased that you are so satisfied with the tiles and with us. Thank you very much for your very good rating.
5.00 out of 5
Excellent
Recommendation
Great products and excellent advice and communication.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/03/2023Jan-Hendrik R.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you for your top rating and kind words. We are glad that you were satisfied with everything.
5.00 out of 5
Excellent
Recommendation
Top quality, exactly what we imagined and chose.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/02/2023André S.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
This is how it should be. We are pleased that we have met your expectations. Thank you for your excellent review.
4.80 out of 5
Excellent
Recommendation
We were very well advised on the spot and on the phone. It was very helpful to be able to see, touch and combine the tiles in the store. The journey to the store was worth it for us both times and we would highly recommend it. We are pleased with the quality of the tiles. There is only a minimal deduction because during delivery the responsible shipping company did not make any telephone arrangements regarding the delivery date. The tiles were simply left in front of the garage in our absence. Unfortunately, something was also mixed up during the delivery from the factory and we had the wrong tiles. But Casa:1 cement tiles have immediately taken care of it and immediately ensured that everything came back to the Loht. Because of this response, we would order tiles here again anytime!
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/02/2023Kunden Winter 2.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you for your detailed evaluation and your recommendation - despite the circumstances with the forwarding company. We are sorry that there were difficulties here and we have again pointed out to the shipping company. We would be very happy if you think of us again for a new tile project and wish you continued enjoyment with your tiles.
5.00 out of 5
Excellent
Recommendation
The consulting service was really good and every time (different tiles for different rooms).
The next sample tiles are already ordered.
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/02/2023Der O.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
Thank you very much for your great review and recommendation. We are always happy to work with you.
4.80 out of 5
Excellent
Recommendation
I have a beautiful bathroom with the simply perfect tiles ! Thank you for the super top sale !
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Customer review & rating for:
Casa:1 Zementfliesen | Dichantz + Wiegand GbR
02/02/2023Andrea B.
Casa:1 Zementfliesen | Dichantz + Wiegand GbR Comment from Casa:1 Zementfliesen | Dichantz + Wiegand GbR:
We like to hear that, if our customers are so happy - so are we :-) Thank you for your excellent review.
43 Reviews from
3 other sources
4.87 out of 5
Excellent
5.00 out of 5
Excellent
1 review on houzz
 
10/05/2018
5.00 out of 5
Excellent
15 reviews on Facebook
 
03/26/2019
4.80 out of 5
Excellent
27 reviews on Google
 
09/22/2023
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All reviews and experiences about Casa:1 Zementfliesen | Dichantz + Wiegand GbR are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/02/2018  |  Last update: 09/23/2023   |  Report profile

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