Dubious and scandalous
Unfortunately, I cannot agree with the good reviews.
After I was called by an energy consultant from cheapenergy24 and recommended the supplier
"Immergrün" was recommended to me, the story began with bad consequences. It was all explained by the
employee (cheapenergy24), confirmation e-mail to change my energy supplier, tape recording of the conversation, as well as the call from the boss to me to confirm the conversation.
the conversation.
Since I didn't know the supplier" Immergrün" until then, I did some research on the Internet. I was very
dismayed by what I read about this supplier and it was nothing positive.
I then contacted the employee with whom I had recorded all my data and confronted her. The answers were all just excuses, such as the
ratings from other suppliers, such as E.on, were no better.
I disagreed and demanded that everything we had discussed be deleted, that my data be deleted and not
forwarded. I also subsequently wrote an e-mail to this employee in which I contradicted everything
and demanded that everything be deleted and that my data not be forwarded.
This was only partially complied with, because the next day I received an order confirmation from the
supplier " Immergrün" the next day. I then also objected to this.
What followed was the icing on the cake.
One e-mail followed another and each of my replies was processed by different employees,
It was denied that cheapenergy24 had offered me the supplier "Immergrün",
until the end, when it was also claimed that the employee named in my e-mails did not work there.
does not work there. This is the bottom of the barrel, what cheapenergy24
has come up with. For me, this kind of customer service is simply dubious.
Show original
Translation
Thank you for your feedback.
What exactly do you mean? What price are you missing?
Thank you very much.
Best regards
Your Cheapenergy24 Team