My only criticism is that the appointment reminders cannot be customized, but are global settings. That could possibly be changed. However, this has less to do with the customer service, which is why it gets full points.
I can only report extremely positive about the service provider Cituro.
I installed the online calendar in September 2022. Before that, I had no experience in this area. I chose Cituro because of positive reviews on the web and because of the offer.
I have not regretted these decisions once so far and I am extremely satisfied. It is a very clear and simple tool, not complicated but very user friendly. The customer service and support are excellent. Inquiries are answered very quickly and promptly, always politely and friendly and especially very understandable even for laymen. Even a second or third inquiry is not answered in an annoyed manner, but the customer is really helped here. They help until the problem is solved. Always very friendly and courteous. If a problem cannot be solved directly, however, a solution is suggested and you can always rely on there being an answer and a prompt solution. Absolutely positive and really an excellent and customer-oriented service. I will recommend it to others at any time and have already recommended it to many colleagues. In this case really all thumbs up !!!!
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Profile active since 08/15/2018 | Last update: 02/01/2023
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