CMC COMPUTER & SERVICE

Apple Service Provider

CMC COMPUTER & SERVICE
324 Reviews i
published (67%)
out of 482 reviews
Contact information
We are Apple Service Provider and handle warranty cases as well as orders with expired warranty - customer-oriented, solution-oriented and of course also for devices of other manufacturers.

Contact information

CMC COMPUTER & SERVICE
Durlacher Allee 47
76131 Karlsruhe
Germany
Directions

Contact person
Marco Breveglieri

Opening hours

Monday 09:00 am-01:00 pm
02:00 pm-05:00 pm

Websites & Profiles

Review from 06/29/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer loyalty

4.86 out of 5
42 Reviews

Communication

4.85 out of 5
41 Reviews

Expertise

4.90 out of 5
40 Reviews

249 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
professional and competent
Show original
Customer review & rating for:
Reparaturabwicklung & Service
06/29/2022W.
5.00 out of 5
Excellent
Recommendation
Fast competent advice and implementation
Show original
Customer review & rating for:
Reparaturabwicklung & Service
01/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Absolutely fast and transparent processing. Regular email updates about the processing progress. Very good service. Interest in real problem solving for the customer unlike competitor and manufacturer companies; who did not want to address the issue in my personal experience. CMC Highly recommended.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
09/06/2020Müller, B.
CMC COMPUTER & SERVICE Comment from CMC COMPUTER & SERVICE:
Dear Mr. Müller,
thank you very much for your kind evaluation.
With best regards
Marco Breveglieri
5.00 out of 5
Excellent
Recommendation
Everything was to my satisfaction. I can highly recommend this Apple service center because of the courteous employees. I was helped beyond my request with my MacBook. Once again, I am very impressed with the goodwill shown by Apple!
Show original
Customer review & rating for:
Reparaturabwicklung und Service
08/03/2020Anonymously
5.00 out of 5
Excellent
Recommendation
The battery of my iPhone7 "quickly ran out of air" under load (WLAN, Bluetooth and GPS). After more than 600 charging cycles, a new battery was due. The change was much faster than announced. Thank you!!!
Super work, no damage to the phone. So again like new!! Before buying a new one, I definitely recommend the battery change if the phone has no other damage.
Thanks again.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
04/29/2020m.
4.87 out of 5
Excellent
Recommendation
would still like a short scrapping confirmation for our iMac handed over for scrapping, otherwise everything went well
Show original
Customer review & rating for:
Reparaturabwicklung und Service
03/04/2020Anonymously
5.00 out of 5
Excellent
Recommendation
I was positively surprised by the advice, even on a service case. I don't think the detailed updates about the service progress are mandatory, but they give the feeling that work was done on the job. In any case, a positive difference to other service providers. The processing time was even less than the announced waiting time.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
03/01/2020Andreas H.
5.00 out of 5
Excellent
Recommendation
Hello,

super service!

Gladly again
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/26/2020P.
4.60 out of 5
Excellent
Recommendation
I had my iMac because of display flickering (screen was completely white most of the time and only sometimes showed the actual image) on site for analysis and possible subsequent repair.
The error could not be reproduced - they tried for days.
I finally got the iMac back "undone" in perfect condition and with a detailed explanation of what had been done/examined.
And even at home, the error has not occurred since then....
In this respect: Everything is fine - CMC has done what could be done. I was also promised that if the error should occur again in the near future, a repair would still be charged with the analysis fee - also great!
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/16/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Everything in the best way and friendly, competent staff
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/14/2020Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied! Very reliable and professional repair processing!
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/14/2020Klaus B.
5.00 out of 5
Excellent
Recommendation
After several problems still very good or uncomplicated solved . Gladly again!
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/11/2020Anonymously
5.00 out of 5
Excellent
Recommendation
The best hardware service I have dealt with so far.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/11/2020Anonymously
5.00 out of 5
Excellent
Recommendation
very good service and professional
Customer review & rating for:
Reparaturabwicklung und Service
02/10/2020Rajaji T.
4.20 out of 5
Good
Recommendation
Actually, everything is fine, except for the very long waiting time of about 2 weeks. If you don't have a spare phone at hand, you have a problem.
Otherwise, definitely recommendable!
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/10/2020Anonymously
4.53 out of 5
Excellent
Recommendation
Very satisfied with the quality and speed of repair.
Advice was good and the staff friendly.

One criticism: I returned my device within the goodwill period of 30 days and they asked me for a goodwill extension for which I had to call Apple Service in Cork, Ireland again.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/10/2020M.
5.00 out of 5
Excellent
Recommendation
Nice courteous, am in good hands with this company.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/10/2020Anonymously
5.00 out of 5
Excellent
Recommendation
All agreements and deadlines were met, especially the communication via email or phone call worked flawlessly. I have been advised as a layman in computer issues completely clear and understandable. In the end, I was already sad that my old Mac could no longer be saved because my other (non-Apple) end devices do not fall under CMC's service offer.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
02/07/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Hello,
actually, I have already given an appropriate rating (via Google). But I like to rate again here. Because I myself became aware of you via Google reviews. These were the best in the city and can confirm this so. Currently, I would not know what you could improve. Therefore, once again a THANK YOU again ;-)
Show original
Customer review & rating for:
Reparaturabwicklung und Service
01/22/2020Anonymously
4.20 out of 5
Good
Recommendation
Good service, the keystroke on the original MacBook Pro is somewhat different in my memory. If I make an appointment, then the spare parts should also be there and not ordered first. Otherwise clean, professional work. Good advice.
Show original
Customer review & rating for:
Reparaturabwicklung und Service
01/21/2020K.
CMC COMPUTER & SERVICE Comment from CMC COMPUTER & SERVICE:
Hello Konstantin, thank you for your feedback. Unfortunately, it is not possible to keep all spare parts in stock. Likewise, we get the spare parts under the manufacturer's warranty or quality program only with the serial number of the device and the appropriate tests that we must perform in advance. However, I am pleased that you were still satisfied. Sincerely Marco Breveglieri
75 Reviews from
2 other sources
4.37 out of 5
Good
4.40 out of 5
Good
72 reviews on Google
 
07/20/2022
3.70 out of 5
Good
3 reviews on Facebook
 
12/07/2020
Submit a review
Tell a friend
* All reviews and experiences about CMC COMPUTER & SERVICE are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/13/2018  |  Last update: 06/29/2022   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2022 Expert Systems GmbH