Concept Reitplatzbau GmbH & Co. KG

Riding arena construction | Compact tractors | Riding arena planner | Yard technology

Contact information
With ♥ and competence for your riding arena!
100% commitment to your riding arena and yard technology project: With Concept, you are in the best hands, from riding arena construction to the purchase of compact tractors and riding arena planners....

Contact information

Concept Reitplatzbau GmbH & Co. KG
Südmerzener Str. 32
49586 Merzen
Germany
Directions

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97% Recommended
5 stars 57
3 stars 0
1 star 1
Excellent (4.85)
Cost-performance ratio
Excellent (4.56)
Top competencies

Professionalism

5.00 out of 5
12 Reviews

Customer loyalty

5.00 out of 5
12 Reviews

Customer focus

5.00 out of 5
12 Reviews

61 Reviews on ProvenExpert.com

4.82 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The following were very positive: quick response to inquiry, arranging a contact to look at the product, product (electric hoof trimming brush) very easy to operate, robust and straightforward, powerfully clears even solid sand, easy to make adjustments. Needs some strength in the arms when clearing for the first time, as soon as the border is free, it moves along easily. Battery absolutely sufficient for at least three uses at 20x 40.
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
02/28/2024Barbara H.
5.00 out of 5
Excellent
Recommendation
TOP team, fast response times, patient, friendly, uncomplicated. Impeccable advice, processing and delivery of a tractor purchase, including retrofitting an air brake system...Every concern is dealt with immediately by all members of the team. Absolutely recommendable
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
01/17/2024Melanie S.
4.88 out of 5
Excellent
Recommendation
We have commissioned the company Concept for our club facility in 25715 Dingerdonn to install a new hall floor, as well as a new gangway. We are completely satisfied! Very great service. A lot of time was taken for planning in advance, any questions were answered professionally. The employees on site were more than friendly and competent. The company responded super fast throughout the planning period. Also, the on-site staff always had all the answers ready and if plan A didn't work, there was plan B immediately. Concept is worth the money! Simply to recommend. We are now looking forward to our new hall!
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
10/25/2023Vivienne P.
5.00 out of 5
Excellent
Recommendation
Very detailed and competent advice.
Extremely trustworthy.
Thank you very much!
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
10/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with the advice and support from Concept S. From the advance information, the advice on which floor could fit for us and also the follow-up in case of queries, we were completely satisfied. A great, warm team, with which we still feel very well taken care of. Many thanks for that!
Your Pferdestall Schmid
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
10/13/2023Sarah S.
5.00 out of 5
Excellent
Recommendation
Very friendly contact, employees on site are prudent and independent. Quality, speedy work. Prompt scheduling of appointments. Site left tidy. Very pleasant contact with all parties involved.
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
09/07/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We bought a Kubota L1 452 with Mx FRontlader. The advice in Neuenkirchen Merzen as well as the service was practical and to the point for our needs.
Many thanks, gladly again.
Fam. Herlinghaus from Unna
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
09/05/2023Holger H.
5.00 out of 5
Excellent
Recommendation
Wonderful communication, quick help, always quickly available. Great ;-)
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
09/04/2023Bertold W.
5.00 out of 5
Excellent
Recommendation
An incredibly competent dynamic company that has conjured up a wonderful riding arena with a lot of advice and extra services.

Highly recommended!
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
08/30/2023Sarah b.
5.00 out of 5
Excellent
Recommendation
Very nice service. Delivered on time. Very well advised. Everything in the best way
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
08/24/2023S. R.
5.00 out of 5
Excellent
Recommendation
Competent, excellent service, we are completely satisfied and recommend Conceptsand without reservation.
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
08/02/2023RFV E.
1.50 out of 5
Fair
Hello
I wanted to buy a riding arena sprinkling had previously made 2 phone calls with a gentleman and a woman.
According to telephone information, the sprinkling is in stock.
A callback I have asked unfortunately did not come.
I went there for 100 km and wanted to take a sprinkler directly and of course pay! .
I would not recommend anyone !!!! the staff was all too much they were not able to give me a device.
I was told without money nothing goes here from the yard (although I wanted to pay cash).
Then it was too much work to get a 40 KG Packest from the warehouse.
The company is also only an intermediate trade without production.
So eyes on when buying.

Greetings
Dirk Hovestadt
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
06/01/2023Anonymously
Concept Reitplatzbau GmbH & Co. KG Comment from Concept Reitplatzbau GmbH & Co. KG:
Hello Mr. Hovestadt,
first of all, we are always saddened when we have an unsatisfied customer. Perhaps we should have talked reasonably with each other beforehand. You did ask a colleague if we had the sprinkler carts in stock (which we do), but you never mentioned that you were on your way to us. If you had, our colleague would have told you that we were not appropriately staffed that day.
We have our seat on a riding facility and specifically do not want to disturb the riding operation. Therefore this regulation. We also write on all our websites that we only receive visitors / customers by appointment.

In fact, our colleague was then a bit taken by surprise, which was quite frankly also due to your appearance here on the farm. Since our technical staff was not there that day (only they would have had access to the devices), a pickup was simply not possible.
We do not operate a classic retail store with walk-in customers. Accordingly, we do not have a cash register for cash payments, etc.

In short, it seems that the contact simply went stupid. You had a different idea than we run our business here. We are very sorry about that. Nevertheless, we wish you all the best!
5.00 out of 5
Excellent
Recommendation
competent, friendly and with a lot of experience, at the same time calm, factual and reliable!
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
05/25/2023Michael G.
5.00 out of 5
Excellent
Recommendation
Concept riding arena construction rescue

After my idea and implementation of Lava 0/4 as a footing layer on the riding arena turned out to be a flop, good advice was needed.
The angel of Concept Reitplatzbau, Petra Dirkes, then helped us with words and deeds. Above all it could go already very promptly, which brought me large relief.
First of all, the situation was discussed and we considered what we could/might want to do ourselves. The rest I then confidently gave into her hands.
She sent us another angel from the team, who transformed our riding arena back into a usable surface with a wheel loader, grass cutter, laser and everything else that was needed. With northern sand as a footing.
I thought it was super good that the service we needed could be tailored exactly to our needs. For example, we were able to remove the lava ourselves. However, the young man from Concept Reitplatzbau then took the remains down and repaired and leveled the sub-base of crushed stone in a few places. Afterwards the north sand came on it. Thanks to the grass, the laser technology and, above all, the know-how, everything is now perfect. That's where you can see the professionals.
If I were to build a riding arena again, I would do it directly with the right company.
The option of doing the work yourself is also a great offer. Especially if it can be tailored to the specific needs.
At this point, I would like to thank Concept Reitplatzbau for the great work and the very pleasant contact.
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
04/24/2023Ariane Dienst, Pferdegesundheit V.
1.00 out of 5
Poor
The constructed ebb and flow riding arena did not work in any way in the properties assured to the system also still on the website of the company Concept; already at low rain a lake stood on the riding arena. I was told that this would not be bad and that the horses would not mind walking in the mud. Alternatively, I could go for a ride. I would not recommend this company at all.
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
01/04/2023Rita S.
Concept Reitplatzbau GmbH & Co. KG Comment from Concept Reitplatzbau GmbH & Co. KG:
Dear Mrs. S., we sincerely understand your disappointment. It is correct that the riding arena did not work for you as it should. This is extremely annoying. However, we think that a complete picture is important to assess the situation. Therefore, we would like to add to the process:
- For the first time, water accumulation was complained about months after completion. In such cases, the customer is then often blamed (lack of care). Instead, we were on site several times, took care of the problem intensively and promptly, and also invested in the project.
- An expert commissioned by the customer was unable to identify any defect that would have led to a solution.
- The laboratory tests also certified good values for us
- We identified what we considered to be the actual underlying problem.
- Because there was no confidence in our competence, a financial agreement was reached so that another company could be commissioned to solve the problem.

It is always a pity when no common solution can be found. However, this was the case here. We are very sorry that we could not satisfy you, but would like to state that - although no fault could be proven to us - we dealt with the matter very accommodatingly.
We hope that you have now found a good solution for yourself and still wish you all the best.
5.00 out of 5
Excellent
Recommendation
Our new riding arena is ready! We have decided for our project (dimensions 20x40m, 2-layer system, northern sand with jute) for a cooperation with the company Concept Reitplatzbau and are thrilled! From the first contact, the quick realization of an on-site appointment, the top consultation, the construction site planning to the highly professional execution of the work ~ we award five stars for everything. And for the professional maintenance of our arena, we are supported by track planners and sprinkler trucks, both also from Concept Reitplatzbau. A big thank you to Mrs. Dirkes, Mr. Krause, Christoph and Michael. Best regards from the Waldhufenhof in Würzbach! Denise Groß & Maik Friedrich
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
09/20/2022Waldhufenhof Würzbach ~ Denise Groß & Maik F.
5.00 out of 5
Excellent
Recommendation
This was a top performance in the overall package: quality, friendliness, expertise, fast delivery, super service!!!! Thank you very much for this and at any time very gladly again!!!!!
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
06/23/2022Tanja W.
4.93 out of 5
Excellent
Recommendation
Great medium-sized company with a lot of expertise and many years of experience! Gladly again!
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
06/16/2022Jessica K.
4.60 out of 5
Excellent
Recommendation
Professional support and accessibility
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
12/11/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Has everything from start to finish very Funktiniert and had a great advice.
The drivers who bring the wood sticks here I admired how they can maneuver in a small space with these large vehicles.
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Customer review & rating for:
Concept Reitplatzbau GmbH & Co. KG
08/26/2021Anonymously
50 Reviews from
2 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
23 reviews on Facebook
 
10/18/2023
4.70 out of 5
Excellent
27 reviews on Google
 
05/19/2024
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All reviews and experiences about Concept Reitplatzbau GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/31/2020  |  Last update: 05/19/2024   |  Report profile

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