dbb forum berlin

Congress and conference center - Where encounter inspires.

Contact information
Whether workshop, meeting or congress - on a total area of 1300 sqm with eleven event rooms between 30 and 675 sqm our rooms recommend themselves for different formats for up to 600 guests. With this convincing room concept, the dbb forum berlin...

Contact information

dbb forum berlin
Friedrichstraße 169
10117 Berlin
Germany
Directions

Contact person
Sebastian Kernchen

Websites

Social Media

100% Recommended
5 stars 27
3 stars 0
2 stars 0
1 star 0
Excellent (4.88)
Cost-performance ratio
Good (4.37)
Top competencies

Cleanliness

5.00 out of 5
18 Reviews

Level of service

5.00 out of 5
18 Reviews

Professionalism

4.94 out of 5
18 Reviews

31 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The dbb forum in Berlin was the ideal choice for our event. The premises are modern, have excellent technical equipment and offered our conference participants a pleasant atmosphere. The smooth running of the event, which was ensured by the professional organization, deserves special mention. The project management was first class: From the very first contact we felt that we were well looked after and even on site everyone involved was friendly, flexible and always solution-oriented. We can recommend the dbb forum without reservation and look forward to organizing another event here.
Many thanks and continued success!
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Customer review & rating for:
dbb forum berlin
04/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very professional and well-organized project management; uncomplicated project planning; very good technical and catering partners in-house; optimal price/performance ratio
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Customer review & rating for:
dbb forum berlin
18/10/2024Anonymously
4.50 out of 5
Excellent
Recommendation
Great praise and many thanks to Mr. Kernchen for his everlasting friendliness and absolutely professional dialog even in difficult situations. Thank you also for your patience and flexibility. Super service!

Feedback on the catering: Unfortunately, the catering did not score well in our event evaluation (approx. 54%). The food was increasingly described as "canteen-like" and the quality was rated as not complete/not always convincing. The coffee break with pastries on the first day was missing, which was perceived very negatively by the participants. The fact that drinks were only available to order at the bar and not self-service led to long queues and resentment. On the last day, there was a large amount of pasta left over, but there had been no sauce for it for some time. The quantity ratio for sauce dishes should be looked at critically if necessary. The price-performance ratio of the caterer is not convincing from our many years of experience. The quality and taste of the food was rather "satisfactory" - the price was rather high/expensive compared to other providers.

Although we were generally very satisfied with the dbb Forum (premises, service, etc.), the caterer would possibly be a deal breaker for us with regard to possible further events at the dbb Forum.
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Customer review & rating for:
dbb forum berlin
10/07/2024Rachel Estevez P.
dbb forum berlin Comment from dbb forum berlin:
Thank you very much for your valuable feedback and praise for our service. We are very pleased to hear that you were satisfied with our friendliness, professionalism and flexibility. But we also take your critical comments very seriously.

We regret to learn that the catering service provider was unable to meet your expectations in many respects. Your detailed comments on the quality of the food, the lack of coffee breaks, the long queues at the bar and the quantity ratio of the dishes are very helpful to us. We will immediately discuss these points of criticism with the catering company and ensure that such shortcomings do not occur again in the future. We also take your comments on the price-performance ratio very seriously. We would like to take this opportunity to say that we also work with alternative, renowned catering companies in our portfolio in order to better meet your requirements in the future.

Thank you once again for your frank comments and clear advice. If you have any further suggestions, please do not hesitate to contact us at any time and we look forward to welcoming you again in the future.

Yours sincerely
Your dbb forum team
5.00 out of 5
Excellent
Recommendation
It is very positive that a contact person was available for the entire duration of the event and could also be reached to implement spontaneous requests. The response to customer requests was very flexible and service-oriented.
Special requests were also taken into account and implemented as far as possible. Many thanks for that!
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Customer review & rating for:
dbb forum berlin
07/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The advice and support were very professional. Uncomplicated solutions were found in the interest of the customer. For the organization of our ceremony, the combination of personal support, venue and catering was optimal. Thank you very much!
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Customer review & rating for:
dbb forum berlin
19/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were very positively impressed by the smooth organization and the quality of the arrangements before and during the event. We would especially like to thank Mr. Kernchen and Mr. Dyck for the professional and very friendly support.
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Customer review & rating for:
dbb forum berlin
25/07/2023Rebekka N.
5.00 out of 5
Excellent
Recommendation
We were fully satisfied and would like to thank you for the very pleasant and professional service.

As an improvement for upcoming events, we suggest an early adjustment of the room temperature in the atrium. Especially at maximum occupancy, the heat quickly led to audience fatigue.
In addition, many guests did not intuitively operate the doors to the atrium, which further distracted the audience. The panic function or the closing mechanism itself could be optimized here.
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Customer review & rating for:
dbb forum berlin
28/03/2023Anonymously
dbb forum berlin Comment from dbb forum berlin:
Dear Mr. Hartwig,
thank you very much for this top rating.
We are grateful for your suggestions for improvement and look forward to welcoming you and your guests again soon.

Your team of the dbb forum
5.00 out of 5
Excellent
Recommendation
Very friendly communication with Mr. Kernchen. Open problems were solved in advance and also on site courteously. We are happy to come again!
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Customer review & rating for:
dbb forum berlin
14/12/2022Anonymously
5.00 out of 5
Excellent
Recommendation
High competence of the employees combined with a wealth of experience, extremely good preparation and follow-up, flexible in the daily organization and very reliable scheduling, documents are always prepared and delivered promptly. Fast response to requests by mail, high degree of coordination the start event.
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Customer review & rating for:
dbb forum berlin
09/12/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We, the BVMW, were at the dbb forum Berlin for an evening event with about 100 guests. During every phase of the event, from preparation to implementation, the dbb forum team provided excellent services. They were always available for us and perfectly implemented our wishes.
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Customer review & rating for:
dbb forum berlin
07/12/2022Der Mittelstand. B.
4.12 out of 5
Good
Recommendation
I would like to see the option of working with an external caterer or modernizing the dbb catering offer a bit. Unfortunately, our customers no longer want sandwiches and wraps as finger food (although this is of course literally a matter of taste).
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Customer review & rating for:
dbb forum berlin
09/09/2022Anonymously
dbb forum berlin Comment from dbb forum berlin:
Thank you for taking the time to write a detailed review!
We are pleased with this positive overall rating. Unfortunately, we did not meet the taste of your guests with the selection. We would be happy to present you our offer beyond baguettes and wraps next time, depending on the group of guests.

Your team of the dbb forum
5.00 out of 5
Excellent
Recommendation
Very appealing location! All arrangements in advance, as well as on site on the day of the event, were implemented very well. Particularly noteworthy is the professional and service-oriented team. Absolutely reliable and attentive. Thank you very much.
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Customer review & rating for:
dbb forum berlin
16/06/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Everything is fine and perfect: from the first inquiry to the realization on site! This applies to the entire team incl. technology and catering - always gladly again!
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Customer review & rating for:
dbb forum berlin
15/06/2022Beate P.
dbb forum berlin Comment from dbb forum berlin:
Thank you very much for the positive review. We look forward to seeing you again soon!
5.00 out of 5
Excellent
Recommendation
I appreciate event services from a single source and customer-oriented implementation. The team of the dbb Forum as well as the partners for event technology and catering have fulfilled this in a highly professional and always friendly manner. Many thanks for that!
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Customer review & rating for:
dbb forum berlin
09/06/2022Anonymously
dbb forum berlin Comment from dbb forum berlin:
Thank you very much for your feedback and the great rating!
We are very happy to pass this on to our partners. We would be happy to welcome you again on your next visit to Berlin.

Your team of the dbb forum
5.00 out of 5
Excellent
Recommendation
The offer is already higher priced, but the performance you get for it is right.
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Customer review & rating for:
dbb forum berlin
27/05/2022Anonymously
4.00 out of 5
Good
Recommendation
Rating for:
dbb forum berlin
06/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
dbb forum berlin
18/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
dbb forum berlin
13/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
dbb forum berlin
12/11/2024Anonymously
4.92 out of 5
Excellent
Recommendation
Rating for:
dbb forum berlin
07/05/2024Anonymously
255 Reviews from
1 other source
4.40 out of 5
Good
4.40 out of 5
Good
255 reviews on Google Maps
 
05/12/2024
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All reviews and experiences about dbb forum berlin are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 26/04/2021  |  Last update: 06/12/2024   |  Report profile

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