Switzerland Travel Centre
Schweiz Reisen
Switzerland Travel Centre ist der offizielle und zugleich grösste Reiseveranstalter für Ferien in der Schweiz. Als Tochtergesellschaft von hotelleriesuisse, Schweiz Tourismus und der SBB sorgt STC zudem für einen einfachen Zugang zu über 2’000 Schweizer Hotels, zu Bahnprodukten wie dem Swiss Travel Pass und zu individuellen Rundreisen.
1.957 Bewertungen auf ProvenExpert.com
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Thomas,
Thank you for your loyalty and trust! We're delighted to be your go-to travel partner in Switzerland. Looking forward to assisting you on many more trips!
Best regards,
Jessica, Customer Service
Thank you for your loyalty and trust! We're delighted to be your go-to travel partner in Switzerland. Looking forward to assisting you on many more trips!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your 5-star rating. We're glad you enjoyed your time in Switzerland and hope to welcome you again soon!
Best regards,
Melanie, Customer Service
Thank you for your 5-star rating. We're glad you enjoyed your time in Switzerland and hope to welcome you again soon!
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Giannis,
We’re so glad to hear that you had a great experience in Switzerland and enjoyed its beautiful nature, lakes, rivers, and charming towns and villages. We truly appreciate your recommendation and hope to assist you with more unforgettable trips to Switzerland in the future.
Best regards,
Melanie, Customer Service
We’re so glad to hear that you had a great experience in Switzerland and enjoyed its beautiful nature, lakes, rivers, and charming towns and villages. We truly appreciate your recommendation and hope to assist you with more unforgettable trips to Switzerland in the future.
Best regards,
Melanie, Customer Service
Qualität
5,00
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hi Tea,
Thank you for sharing your experience! We’re glad to hear that Switzerland Travel Centre was a helpful starting point in planning your trip. For a more explorative adventure, we would be happy to assist you with a variety of excursions. Feel free to reach out whenever you're ready to plan your next journey to Switzerland.
Best regards,
Melanie, Customer Service
Thank you for sharing your experience! We’re glad to hear that Switzerland Travel Centre was a helpful starting point in planning your trip. For a more explorative adventure, we would be happy to assist you with a variety of excursions. Feel free to reach out whenever you're ready to plan your next journey to Switzerland.
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your feedback. We're glad to hear that you enjoyed the comfort of traveling without tickets. We appreciate your thoughts and hope you had a great time exploring Switzerland.
We would be happy to assist you on your next trip to Switzerland.
Best regards,
Melanie, Customer Service
Thank you for your feedback. We're glad to hear that you enjoyed the comfort of traveling without tickets. We appreciate your thoughts and hope you had a great time exploring Switzerland.
We would be happy to assist you on your next trip to Switzerland.
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Hallo
Herzlichen Dank für deine 5-Sterne-Bewertung! Es freut uns sehr, dass dich die Pünktlichkeit der Züge beeindruckt hat. Wir hoffen, dass auch der Rest deiner Reise ebenso beeindruckend war und würden uns freuen, dich bei deiner nächsten Reise in die Schweiz wieder zu unterstützen.
Beste Grüsse
Melanie, Customer Service
Herzlichen Dank für deine 5-Sterne-Bewertung! Es freut uns sehr, dass dich die Pünktlichkeit der Züge beeindruckt hat. Wir hoffen, dass auch der Rest deiner Reise ebenso beeindruckend war und würden uns freuen, dich bei deiner nächsten Reise in die Schweiz wieder zu unterstützen.
Beste Grüsse
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Hello Jayagnana,
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed your overall travel. We’re sorry to hear about the incident in Lausanne and hope the police will respond to your report soon. We hope that, despite this unfortunate incident, you will still consider visiting Switzerland again in the future. Should you need any assistance, please don’t hesitate to contact us. We wish you all the best and would be delighted to welcome you back to Switzerland soon!
Best regards,
Melanie, Customer Service
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed your overall travel. We’re sorry to hear about the incident in Lausanne and hope the police will respond to your report soon. We hope that, despite this unfortunate incident, you will still consider visiting Switzerland again in the future. Should you need any assistance, please don’t hesitate to contact us. We wish you all the best and would be delighted to welcome you back to Switzerland soon!
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Hallo Siggi
Vielen Dank für die tolle Bewertung. Es freut uns sehr, dass dir die Reise gefallen hat und du so viele besondere Eindrücke mitnehmen konntest. Es ist immer schön zu hören, dass unsere Gäste die Schweiz genauso geniessen wie wir.
Wir hoffen, dich bald wieder bei uns begrüssen zu dürfen!
Beste Grüsse
Melanie, Customer Service
Vielen Dank für die tolle Bewertung. Es freut uns sehr, dass dir die Reise gefallen hat und du so viele besondere Eindrücke mitnehmen konntest. Es ist immer schön zu hören, dass unsere Gäste die Schweiz genauso geniessen wie wir.
Wir hoffen, dich bald wieder bei uns begrüssen zu dürfen!
Beste Grüsse
Melanie, Customer Service
Qualität
5,00
Kundenservice
Zufriedenstellend (3,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your feedback. We’re sorry to hear that your experience at the information booth at Zurich HB didn’t meet your expectations. While this service is provided by a different team, we’ve already passed on your comments to ensure that situations like this are addressed in the future. We truly appreciate you bringing this to our attention and hope that, despite this issue, you were able to enjoy all the beautiful experiences Switzerland has to offer. Your feedback is invaluable in helping us improve, and we look forward to welcoming you back to Switzerland in the future!
Best regards,
Melanie, Customer Service
Thank you for your feedback. We’re sorry to hear that your experience at the information booth at Zurich HB didn’t meet your expectations. While this service is provided by a different team, we’ve already passed on your comments to ensure that situations like this are addressed in the future. We truly appreciate you bringing this to our attention and hope that, despite this issue, you were able to enjoy all the beautiful experiences Switzerland has to offer. Your feedback is invaluable in helping us improve, and we look forward to welcoming you back to Switzerland in the future!
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Gut (4,00)
Preis / Leistung
Zufriedenstellend (3,00)
Kommentar von Switzerland Travel Centre:
Hi Markus,
Thank you for your wonderful review. We’re so happy to hear that you enjoyed your journey through Switzerland, especially highlighting the punctuality of the trains and the scenic rail routes. We take great pride in offering our guests a reliable and visually stunning travel experience. We hope to welcome you back again soon.
Best regards,
Melanie, Customer Service
Thank you for your wonderful review. We’re so happy to hear that you enjoyed your journey through Switzerland, especially highlighting the punctuality of the trains and the scenic rail routes. We take great pride in offering our guests a reliable and visually stunning travel experience. We hope to welcome you back again soon.
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your wonderful feedback. We're glad to hear that you enjoyed the Swiss transport system and had a pleasant journey. It’s always our goal to ensure a great experience, and your kind words are much appreciated. We hope to assist you with your future travels to Switzerland!
Best regards,
Melanie, Customer Service
Thank you for your wonderful feedback. We're glad to hear that you enjoyed the Swiss transport system and had a pleasant journey. It’s always our goal to ensure a great experience, and your kind words are much appreciated. We hope to assist you with your future travels to Switzerland!
Best regards,
Melanie, Customer Service
Qualität
4,00
Kundenservice
Gut (4,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your review and positive feedback. We're glad to hear that you were satisfied with our knowledge and service. We truly appreciate your support and look forward to assisting you again on your next trip to Switzerland.
Best regards,
Melanie, Customer Service
Thank you for your review and positive feedback. We're glad to hear that you were satisfied with our knowledge and service. We truly appreciate your support and look forward to assisting you again on your next trip to Switzerland.
Best regards,
Melanie, Customer Service
Qualität
4,00
Kundenservice
Zufriedenstellend (3,00)
Preis / Leistung
Zufriedenstellend (3,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you very much for your feedback and your review. We are truly sorry to hear that your journey didn’t go as smoothly as expected. We completely understand how important it is to allow enough time for connections, particularly when traveling with elderly passengers. For future trips, we would be happy to assist you in choosing connections with longer transfer times to ensure a more relaxed experience. If you ever have any concerns or need assistance with selecting the best connections, please don’t hesitate to reach out to us. We truly value your feedback and look forward to helping you with your future travel plans.
Best regards,
Melanie, Customer Service
Thank you very much for your feedback and your review. We are truly sorry to hear that your journey didn’t go as smoothly as expected. We completely understand how important it is to allow enough time for connections, particularly when traveling with elderly passengers. For future trips, we would be happy to assist you in choosing connections with longer transfer times to ensure a more relaxed experience. If you ever have any concerns or need assistance with selecting the best connections, please don’t hesitate to reach out to us. We truly value your feedback and look forward to helping you with your future travel plans.
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Lieber Adnreas
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass ihr die Winterlandschaft der Schweizer Alpen im Glacier Express bei perfektem Wetter geniessen konntet. Schön, dass alles reibungslos geklappt hat und wir dir auch nach der Reise weiterhelfen konnten. Wir freuen uns, dich bei deiner nächsten Schweiz-Reise wieder zu unterstützen!
Liebe Grüsse
Jessica, Customer Service
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass ihr die Winterlandschaft der Schweizer Alpen im Glacier Express bei perfektem Wetter geniessen konntet. Schön, dass alles reibungslos geklappt hat und wir dir auch nach der Reise weiterhelfen konnten. Wir freuen uns, dich bei deiner nächsten Schweiz-Reise wieder zu unterstützen!
Liebe Grüsse
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Zufriedenstellend (3,00)
Kommentar von Switzerland Travel Centre:
Hello Asier,
Thank you for your kind feedback! We're delighted to hear that you had a great experience using Switzerland’s public transport and found the SBB app helpful. Wishing you many more wonderful journeys and we hope to welcome you back to Switzerland soon!
Best regards,
Jessica, Customer Service
Thank you for your kind feedback! We're delighted to hear that you had a great experience using Switzerland’s public transport and found the SBB app helpful. Wishing you many more wonderful journeys and we hope to welcome you back to Switzerland soon!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello AH,
Thank you for your wonderful review. We’re happy to hear that your 10-day trip in Switzerland went smoothly, and that our team was helpful and efficient. Despite the cold and snow, we’re glad you enjoyed the Glacier Express and your time here. We hope to welcome you back for more Swiss adventures soon.
Best regards,
Melanie, Customer Service
Thank you for your wonderful review. We’re happy to hear that your 10-day trip in Switzerland went smoothly, and that our team was helpful and efficient. Despite the cold and snow, we’re glad you enjoyed the Glacier Express and your time here. We hope to welcome you back for more Swiss adventures soon.
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your fantastic 5-star review. We’re glad to hear you found our service seamless, efficient, and easy to use. We look forward to welcoming you back soon!
Best regards,
Melanie, Customer Service
Thank you for your fantastic 5-star review. We’re glad to hear you found our service seamless, efficient, and easy to use. We look forward to welcoming you back soon!
Best regards,
Melanie, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your feedback and your 5-star rating. We’re happy to hear that you had a positive experience overall.
We’re sorry to hear about the difficulties you faced with the app. Since we don’t have our own app, it’s possible that you were referring to one of our partner apps. To help us better understand the issue and forward your feedback to the right team, could you please let us know which app you were using? We always aim to ensure that our recommendations meet the needs of travelers, and your input will help us improve the experience for future visitors to Switzerland.
Thank you once again for sharing your thoughts!
Best regards,
Melanie, Customer Service
Thank you for your feedback and your 5-star rating. We’re happy to hear that you had a positive experience overall.
We’re sorry to hear about the difficulties you faced with the app. Since we don’t have our own app, it’s possible that you were referring to one of our partner apps. To help us better understand the issue and forward your feedback to the right team, could you please let us know which app you were using? We always aim to ensure that our recommendations meet the needs of travelers, and your input will help us improve the experience for future visitors to Switzerland.
Thank you once again for sharing your thoughts!
Best regards,
Melanie, Customer Service
Qualität
4,00
Kundenservice
Gut (4,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Estimada Natascha,
Gracias por su amable comentario. Nos alegra saber que la comunicación con nuestros clientes es clara y que las opciones que ofrecemos le han permitido planificar su viaje de manera conveniente.
Si tiene alguna otra pregunta o necesita asistencia adicional, no dude en ponerse en contacto con nosotros.
Saludos cordiales,
Melanie, Customer Service
Gracias por su amable comentario. Nos alegra saber que la comunicación con nuestros clientes es clara y que las opciones que ofrecemos le han permitido planificar su viaje de manera conveniente.
Si tiene alguna otra pregunta o necesita asistencia adicional, no dude en ponerse en contacto con nosotros.
Saludos cordiales,
Melanie, Customer Service
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4.72 von 5
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Profil aktiv seit 09.10.2023 | Letzte Aktualisierung: 27.03.2025
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Vielen Dank für Ihr tolles Feedback! Wir freuen uns, dass alles perfekt war und hoffen, Sie bald wieder in der Schweiz begrüssen zu dürfen!
Freundliche Grüsse,
Jessica, Customer Service