Deutsches Pflegehilfswerk

24 hours care, home care, care at home, senior care

Deutsches Pflegehilfswerk
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.63 out of 5
Excellent
250 Reviews
Contact information
We provide caregivers for 24-hour care throughout Germany. These live together with the person in need of assistance in a domestic community. This ensures that the person in need of assistance can enjoy the usual quality of life around the clock. This leaves you and your loved one more time together for the things that really bring joy.

Contact information

Deutsches Pflegehilfswerk
Anrather Str. 21
47877 Willich
Germany
Directions

Contact person
Deutsches Pflegehilfswerk

100% Recommended
5 stars 107
4 stars 45
2 stars 0
1 star 0
Excellent (4.67)
Cost-performance ratio
Good (4.20)
Top competencies

Bond of trust

4.66 out of 5
35 Reviews

Expertise

4.56 out of 5
34 Reviews

Organization

4.50 out of 5
34 Reviews

157 Reviews on ProvenExpert.com

4.61 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Fast and competent service. That saved us in the emergency situation! Again and again! Highly recommended!
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Customer review & rating for:
Deutsches Pflegehilfswerk
05/22/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We are very pleased that we were able to meet your expectations and thank you very much for your great review!

Your feedback is very important to us and we will use it to further improve our service.

Kind regards
The German Care Aid OrganizationšŸ¤—
3.41 out of 5
Average
Recommendation
I would recommend supervision for the caregivers.
Put more emphasis on healthy eating.
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Customer review & rating for:
Deutsches Pflegehilfswerk
05/20/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello

We really appreciate you taking the time to leave a positive review šŸ™‚

Your feedback is important to us and we are grateful for your support. We will continue to work hard to improve our service and provide you with the best possible service.

Kind regards
The German Care Aid OrganizationšŸ¤—
5.00 out of 5
Excellent
Recommendation
Very good advice when looking for 24/7 care, friendly, helpful, not at all resentful even after deciding on another provider (experienced with other agencies ...). If any problems arise, I will contact the German Care Aid Organization again.
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Customer review & rating for:
Deutsches Pflegehilfswerk
05/06/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Dear Mr. Fink

We really appreciate you taking the time to leave a positive review šŸ™‚

Your feedback is important to us and we are grateful for your support. We will continue to work hard to improve our service and provide you with the best possible service.

Kind regards
The German Care Aid OrganizationšŸ¤—
5.00 out of 5
Excellent
Recommendation
x
Customer review & rating for:
Deutsches Pflegehilfswerk
05/03/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hallo,

Ihre Bewertung hat uns wirklich zum LƤcheln gebracht! šŸ˜„

Vielen Dank fĆ¼r Ihr positives Feedback und Ihre UnterstĆ¼tzung. Wir schƤtzen Ihr Vertrauen in unsere Dienstleistung und werden weiterhin hart daran arbeiten, Ihre Erwartungen zu Ć¼bertreffen.

Freundliche GrĆ¼ĆŸe
das Deutsche PflegehilfswerkšŸ¤—
5.00 out of 5
Excellent
Recommendation
Very quick feedback and suggestions. Very competent advice.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
04/24/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello

We are very pleased that you were satisfied with our service and appreciate you taking the time to leave a review. šŸ˜Š

We will continue to strive to meet your needs and provide you with the best possible service. Thank you for your support.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.51 out of 5
Excellent
Recommendation
Everything went great and smoothly! We are completely satisfied.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
02/15/2024Stefanie Wurm
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Dear Ms. Wurm

We are very pleased that we were able to meet your expectations and thank you very much for your great review!

Your feedback is very important to us and we will use it to further improve our service.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.83 out of 5
Excellent
Recommendation
Mr. Pomrehn from Deutsches Pflegehilfswerk explained the services and the process to me very patiently and comprehensively and also offered me some profiles of caregivers that were relatively well suited to my needs analysis. However, as I had the opportunity to find a caregiver through independent contacts, I did not pursue this route for the time being. However, I would start my search again at any time via the Deutsche Pflegehilfswerk.
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Customer review & rating for:
Deutsches Pflegehilfswerk
02/13/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Dear Ms. v. Norman,

Your review really made us smile! šŸ˜„

Thank you for your positive feedback and support. We appreciate your trust in our service and will continue to work hard to exceed your expectations.

Kind regards
The German Care Aid OrganizationšŸ¤—
3.74 out of 5
Good
Recommendation
We cannot make a conclusive statement as we have not made extensive use of the service. However, our brief contact and the information sent by e-mail was very helpful in terms of content. We would like to thank you for this information.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
02/06/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We are very pleased that you were satisfied with our service and appreciate you taking the time to leave a review. šŸ˜Š

We will continue to strive to meet your needs and provide you with the best possible service. Thank you for your support.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.25 out of 5
Good
Recommendation
After enquiring, we received a quick response and a call back at short notice, and a caregiver was quickly found, and we are satisfied with the caregiver.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
02/02/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We are very pleased that we were able to meet your expectations and thank you very much for your great review!

Your feedback is very important to us and we will use it to further improve our service.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.50 out of 5
Excellent
Recommendation
Even if we didn't reach a conclusion, the nursing aid organization made an extraordinary effort to find us a new employee.
We were in constant contact and were never left alone. Thank you very much
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
01/28/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We would like to thank you for your positive review and appreciate you giving us your feedback. ā˜ŗļø

We will use your comments to further improve our service and provide you with the best possible service in the future.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.94 out of 5
Excellent
Recommendation
Very good, sensitive advice in a difficult situation. Very good availability. Very keen to find a solution. Everything worked smoothly. I have already recommended Deutsche Pflegehilfswerk to others.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
01/28/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We are very pleased that you were satisfied with our service and appreciate you taking the time to leave a review. šŸ˜Š

We will continue to strive to meet your needs and provide you with the best possible service. Thank you for your support.

Kind regards
The German Care Aid OrganizationšŸ¤—
5.00 out of 5
Excellent
Recommendation
Very good advice and extensive information material. Quick assistance and well explained.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
01/11/2024Petra Schiefer
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Dear Ms. Schiefer,

We are very pleased that we were able to meet your expectations and thank you very much for your great review!

Your feedback is very important to us and we will use it to further improve our service.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.42 out of 5
Good
Recommendation
This contact provided us with detailed information in the area of care. Until then, we had no idea how to proceed in this area.
Many thanks again to our contacts.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
01/07/2024Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

Your review really made us smile! šŸ˜„

Thank you for your positive feedback and support. We appreciate your trust in our service and will continue to work hard to exceed your expectations.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.75 out of 5
Excellent
Recommendation
Top service provider, very good availability, challenges solved as quickly as possible and always to our complete satisfaction. Care staff really good to very good.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
12/30/2023Thomas Steinert
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Dear Mr. Steinert,

We are very pleased that we were able to meet your expectations and thank you very much for your great review!

Your feedback is very important to us and we will use it to further improve our service.

Kind regards
The German Care Aid OrganizationšŸ¤—
5.00 out of 5
Excellent
Recommendation
Service and customer-oriented, easy to reach
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
12/17/2023Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We really appreciate you taking the time to leave a positive review šŸ™‚

Your feedback is important to us and we are grateful for your support. We will continue to work hard to improve our service and provide you with the best service possible.

Kind regards
The German Care Aid OrganizationšŸ¤—
5.00 out of 5
Excellent
Recommendation
Very friendly and customer-oriented
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
12/16/2023Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We are very pleased that you were satisfied with our service and appreciate you taking the time to leave a review. šŸ˜Š

We will continue to strive to meet your needs and provide you with the best possible service. Thank you for your support.

Kind regards
The German Care Aid OrganizationšŸ¤—
5.00 out of 5
Excellent
Recommendation
Agnesa has settled in very well with us. We previously had to deal with Promedica and that was a total disaster. We are now very satisfied. We are looking forward to the next change.
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
11/29/2023Karla Willhelm
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Dear Ms. Wilhelm

We really appreciate you taking the time to leave a positive review šŸ™‚

Your feedback is important to us and we are grateful for your support. We will continue to work hard to improve our service and provide you with the best possible service.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.25 out of 5
Good
Recommendation
Quick help
Personal attention
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
11/28/2023Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

We are very pleased that you were satisfied with our service and appreciate you taking the time to leave a review. šŸ˜Š

We will continue to strive to meet your needs and provide you with the best possible service. Thank you for your support.

Kind regards
The German Care Aid OrganizationšŸ¤—
5.00 out of 5
Excellent
Recommendation
I quickly received addresses for social services and also 24-hour care
Show original
Customer review & rating for:
Deutsches Pflegehilfswerk
11/23/2023Anonymously
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Hello,

Your review really made us smile! šŸ˜„

Thank you for your positive feedback and support. We appreciate your trust in our service and will continue to work hard to exceed your expectations.

Kind regards
The German Care Aid OrganizationšŸ¤—
4.16 out of 5
Good
Recommendation
My rating refers to the current caregiver Roman Todorov. He is honest and reliable, is open to our wishes and suggestions and does things that are not generally part of his duties. He doesn't have the confidence to do the shopping on his own - as Helma's husband, I go with him and do the shopping together, which is difficult for me. Here, too, he is open to suggestions. In general, he is a good help to us and my wife Helma, and in the end he is easy to get along with linguistically. all in all, he is very attentive.
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Customer review & rating for:
Deutsches Pflegehilfswerk
11/23/2023HƤrtel Helma
Deutsches Pflegehilfswerk Comment from Deutsches Pflegehilfswerk:
Dear Ms. HƤrtel,

We really appreciate you taking the time to leave a positive review šŸ™‚

Your feedback is important to us and we are grateful for your support. We will continue to work hard to improve our service and provide you with the best possible service.

Kind regards
The German Care Aid OrganizationšŸ¤—
93 Reviews from
3 other sources
4.68 out of 5
Excellent
5.00 out of 5
Excellent
22 reviews on KennstDuEinen
 
06/15/2023
4.80 out of 5
Excellent
45 reviews on Google Maps
 
05/06/2024
4.20 out of 5
Good
26 reviews on Trustpilot
 
12/14/2023
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All reviews and experiences about Deutsches Pflegehilfswerk are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/15/2021  |  Last update: 05/30/2024   |  Report profile

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