Deutsches Pflegehilfswerk

Very friendly and competent advice.

The service provided by Mr. Alexander Pomrehn is quite excellent. In my opinion, the other office staff would need further training in terms of service awareness. The support staff were good to acceptable.

We have not used your offer, but the advice was very good.

When contacted, very friendly and competent advice and very quick response to offers of care.

Super helpful and prompt solution. Please check before what the care insurance takes over. Communication with the nurse partly only possible with Google Translate.

Within a few days and very uncomplicated, the nurse was already on site. We were very satisfied with the nurse, be it in the medical, linguistic and private area Unfortunately, the care time was much too short, we thank from the bottom of our hearts and wish Mrs. G. all the best.

We are very satisfied with the nursing help. A very loving woman who understands how to deal with my sick wife.
It is all only to recommend.weiter so.

The two caregivers we have had for our mother so far are very caring and reliable. They have integrated well into the household, but have also discreetly withdrawn when we visit. We are very satisfied with the care... The change of caregivers has gone well.

We are very satisfied with the caregivers we have found. The ladies are competent and empathetic, we feel well taken care of.

The caregiver for my mother does a very good job. She has a lot of experience in nursing, runs the
Household , is a good cook. Above all, she has found a good contact with my mother and with me. She speaks good German, she is also humorous, responsible and friendly.
We are very happy that she is with my mother . The German Nursing Aid Organization has so far
its promises to the fullest extent. I appreciate the very personal care. The Deutsches Pflegehilfswerk is always available for us, the employees are competent and friendly.

Very good and friendly caregiver with assertiveness. Good and comprehensive care through organization

We were very satisfied with the commitment and dedication of the caregivers, as well as with the service provided by the Deutsches Pflegehilfswerk

I can describe the personal advice and the unrestricted accessibility as unparalleled. I would recommend the Deutsche Pflegehilfswerk and especially Mr. Pomrehn at any time.
The care and support is a very emotional topic and was and is still very sensitively served by the Pflegehilfswerk. Many thanks, R. aus der Wiesche Düsseldorf

Contact friendly and helpful
Mediation of a caregiver in the shortest possible time
Competence, friendliness of the nurse extraordinarily good
She adapted excellently to the task, was always friendly and competent.
I can only say that I was very satisfied with this nurse in particular!

I am very satisfied with our Serbian assistant and wish her all the best for her future life. Best regards to Ristibojevic Ljiljana from Elsbeth and Karlheinz Kaiser Thanks also to the German Relief Organization Jason Vissers

Special praise to Mr. Vissers and Mr. Pomrehn, both very friendly, competent and answered all questions personally, in detail and with a lot of patience. We decided to go with Deutsche Pflegehilfswerk based on the first positive impression.

Very pleasant cooperation. The contact was proactive, empathetic and binding. I can not judge the care performance by the mediated caregivers, because my father's health changed so negatively at short notice that the planned home care could no longer be implemented. Until then, everything was very professional.

We were looking for 24-hour care for our 93-year-old mother. Out of ten available offers, we finally decided on the Deutsche Pflegehilfswerk, as we had gained a reliable and competent impression of him after the telephone calls with Mr. Alexander Pomrehn and felt that we were in very good hands here. Unfortunately, the originally planned caregiver could not make her arrival as planned. Already on the day after next, after consultation with Mr. Pomrehn, a substitute was on hand, which turned out to be a stroke of luck.
The caregiver, whom he had introduced to us in advance in writing, was very friendly and extremely caring and cordial in dealing with our mother. Our mother felt very comfortable with her.
Unfortunately, despite her advanced age, our mother passed away somewhat unexpectedly for us.
We would like to take this opportunity to thank Mr. Pomrehn once again for his excellent mediation and the constant help he offered us in discussions. We can only recommend the Deutsche Pflegehilfswerk Willich.
We did not make use of the service, as this was provided on site by the caregiver (therefore neutral evaluation).

Kind regards
Siblings Schmitz

The advice is excellent, very friendly and patient for all questions, also does not push for quick decision of the customer, which I find very pleasant.

Deutsches Pflegehilfswerk was very responsive to our requirements. The flexibility and accessibility (even around Christmas) was very good.
Deutsches Pflegehilfswerk provided us with the right care at the right time.