die pflegeFAIRmittler® GmbH & Co. KG

Placement of so-called 24-hour nursing staff from Eastern Europe

die pflegeFAIRmittler® GmbH & Co. KG
4.90 out of 5
Excellent
26 Reviews
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We organize care in your own home by Eastern European care and domestic helpers. Competent. Reliable. Fast. Legal.
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Contact information

die pflegeFAIRmittler® GmbH & Co. KG
Magirus-Deutz-Str. 12
89077 Ulm
Germany
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Contact person
Detlef Luckhardt

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100% Recommended
5 stars 14
3 stars 0
2 stars 0
1 star 0
Quality
Care
Maintenance
Service
Atmosphere
Consulting
Excellent (4.97)
Cost-performance ratio
Excellent (4.50)

Reviewers on ProvenExpert recount that they experienced a high level of caregiver support and appreciated the attentive customer service and support provided. They mentioned that their interactions were handled professionally and that they felt well-supported throughout their experience. Overall, reviewers express satisfaction with the service they received.

Top competencies

Expertise

5.00 out of 5
5 Reviews

Bond of trust

5.00 out of 5
5 Reviews

Range of services

4.80 out of 5
5 Reviews

16 Reviews on ProvenExpert.com

4.89 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
For a total of four years, we relied on PflegeFairmittler to provide care for our mother. No matter the time or the nature of the problem—even the most difficult ones—we were always able to reach a contact person who responded quickly, reliably, and with empathy. Knowing that we could always reach someone who would listen openly, compassionately, and with genuine concern was a great help and source of comfort to us. Grateful for the excellent care we received over the years, we can wholeheartedly recommend PflegeFairmittler.
July 24, 2026 Silvia and Herbert Schmid
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Customer review & rating for:
Haushalts- und Pflegehilfe durch "die pflegeFAIRmittler"
07/24/2026Ja, Silvia und Herbert S.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Dear Ms. Schmid, Dear Mr. Schmid,

Thank you so much for your wonderful review! We are very pleased to hear that you have been so satisfied with our care over the years. It motivates us greatly to continue doing our best, especially knowing that we can successfully apply our work to support our families as well.

It was an honor to support you and your mother during this time. Your trust and your recommendation are the greatest compliment we could receive. We wish you all the best and thank you once again from the bottom of our hearts!

Your “die pflegeFAIRmittler®” team
5.00 out of 5
Excellent
Recommendation
Ms. Polujanska and Mr. Luckhardt provided us with excellent support in finding caregivers for two different care situations. We were very satisfied with all of the caregivers—four in total. Even after the placement, both of them were always available as points of contact. We also really appreciated the initial consultation, which included an on-site visit to assess the care situation. We highly recommend Pflegefairmittler.
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Customer review & rating for:
Haushalts- und Pflegehilfe durch "die pflegeFAIRmittler"
07/21/2026Eva Schultz-Heckmann Und Jörg S.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Dear Ms. S.-H. and Mr. S.,

Thank you very much for your wonderful feedback! We are very pleased to hear that you were so satisfied with the support provided by Ms. Polujanska and Mr. Luckhardt, as well as by our care staff. Your positive feedback motivates us immensely and shows us that we’re on the right track.

We’re also grateful that you appreciated the consultation and the on-site assessment of the care situation. Your trust in us means a lot to us, and we were always happy to assist you.

Thank you very much for recommending us—that’s the greatest compliment our team could receive!

Warm regards,
Your pflegeFAIRmittler Team
5.00 out of 5
Excellent
Recommendation
Friendly and very helpful caregivers. They arranged for a caregiver for us within a few days when we were in an emergency situation. The handover and check-in/check-out were very well organized.
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Customer review & rating for:
Haushalts- und Pflegehilfe durch "die pflegeFAIRmittler"
07/14/2026Anonymously
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Dear Customer, thank you very much for your positive feedback! We are pleased to hear that you were satisfied with the support provided by the caregivers we arranged and that the organization worked well during your time of need. We greatly appreciate your praise for the friendly and helpful nature of our caregivers. We wish you all the best!
5.00 out of 5
Excellent
Recommendation
We were completely satisfied with the care placement for my mother. The organization was professional, reliable, and at the same time very personable. Ms. Polujanska, Mr. Luckhardt, and the entire team were always available and helpful when we had questions. I am very grateful for the excellent care and can recommend this care placement agency with complete confidence.
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Customer review & rating for:
Haushalts- und Pflegehilfe durch "die pflegeFAIRmittler"
01/19/2026Karin G.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Dear Ms. Gruber, thank you very much for your kind words! Your positive feedback motivates us and our team to continue our daily work with passion and empathy.

Your team "die pflegeFAIRmittler(R)"
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the agency. Ms. Polujanska is very helpful and takes care of any issues as quickly as possible. The change of caregivers works smoothly. We can only recommend this agency!!!!
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
09/02/2025Familie B.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Dear Binder family,

Thank you very much for your kind review! We are very pleased to hear that you are so satisfied with our service and that Ms. Polujanska was quick and helpful in assisting you. Your praise for the smooth change of caregivers means a lot to us. We always strive to offer our customers the best possible support.

Thank you for your recommendation! We look forward to continuing to look after you.

Best regards,
Your agency team
5.00 out of 5
Excellent
Recommendation
We are very satisfied! The agency is very active and takes care of all our needs. Always friendly and helpful. We can only recommend them!!! 5 stars +++
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
08/27/2025Anonymously
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Thank you very much for your kind review! It is a great motivation for us to continue our work to the lasting satisfaction of our customers.
4.00 out of 5
Good
Recommendation
We had a very good caregiver. The transition didn't always go smoothly
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
03/29/2025Anita Und Herbert R.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Thank you very much for your feedback and your positive assessment of our work—we’re very pleased that you were satisfied with us.
At the same time, we regret that transitions do not always go smoothly. In our 24-hour staffing model, it can unfortunately happen that caregivers who have already been confirmed cancel at short notice or withdraw for personal reasons. In such cases, we must react very quickly and try to find a suitable replacement as soon as possible, which—despite our best efforts—does not always succeed without some delay.

We thank you for your understanding and trust, and we take your feedback seriously as we work to further improve our processes regarding staff changes.
5.00 out of 5
Excellent
Recommendation
Very fast, friendly and detailed advice.
Quick placement of good and friendly nursing staff, even the change of nursing staff went smoothly.
We were very satisfied.
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
03/28/2025P.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Dear Mr. Prinzinger,

Thank you very much for your kind feedback! We are very pleased to hear that you were so satisfied with our advice and placement of nursing staff. We do our best to ensure a smooth process and it's great to know that we were able to help you. Thank you for the great cooperation.

All the best and best regards!

Your team "die pflegeFAIRmittler"
5.00 out of 5
Excellent
Recommendation
Mrs. Polujanska,
was always available for us and had all the necessary information about the care situation at hand. Both the nursing staff and we as a family were looked after individually and humanely.
Thank you very much!
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
02/06/2025H.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Dear Mr. Heidenwag,

Thank you very much for your great feedback! We are very pleased to hear that Ms. Polujanska was always there for you and that you felt well looked after throughout the care situation. Our aim is to provide individual and human support and it is nice to know that we were able to achieve this for you and your family.

Thank you for your recommendation!

Best regards,
Your team "die pflegeFAIRmittler"
4.27 out of 5
Good
Recommendation
We had a caregiver for our parents from Eastern Europe through Pflegefairmittler. The care was largely calm and stable. If any problems arose, the agency was there to help us immediately, whether in the evening, at the weekend or at Christmas. There was always someone available to help with problem solving or language communication problems.
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
02/05/2025Anonymously
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Thank you very much for your motivating feedback! We appreciate your kind words and are very pleased that you had a positive experience with us. We strive to do a responsible job not only at the beginning, but until the end, and we are glad to hear that together we succeeded. Thank you once again!
5.00 out of 5
Excellent
Recommendation
Very satisfied during my mother's care. Responded to my mother's personality and found a suitable caregiver.
Change of carers without any problems.
Regular contact with the caregiver, as far as possible with my mother and with me.
Previously had another provider where the points described above were not a matter of course. Many things only worked there on request.
Reinh. S.
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
12/23/2024Reinh. S.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Thank you very much, Reinh. S., for your positive feedback. We are pleased to hear that you were satisfied with the care your mother received. Your comment about the smooth change of nurses and regular contact is particularly valuable, as these aspects are very important to us. We take your feedback seriously and will continue to strive to optimize our service.
5.00 out of 5
Excellent
Recommendation
The FAIR intermediaries have convinced us.
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
12/09/2024Jens B.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Thank you for your feedback, Jens B. We are delighted to hear that pflegeFAIRmittler has won you over. Your positive experience is important to us and motivates us to continue doing a good job.
5.00 out of 5
Excellent
Recommendation
Very competent advice and personal commitment during implementation. Gladly again at any time!
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Customer review & rating for:
pflegefairmittler GmbH & Co. KG
10/16/2024Steffen W.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Thank you very much for your kind review. We take it as an incentive to continuously improve.
5.00 out of 5
Excellent
Recommendation
Rating for:
pflegefairmittler GmbH & Co. KG
12/24/2025Herr F.
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Lieber Herr Frank, vielen Dank für Ihre positive Bewertung unserer täglichen Arbeit! Wir freuen uns sehr darüber, wenn wir hierin das Ergebis unserer Arbeit wiederfinden. Wir nehmen die uns übertragenen Aufgaben sehr ernst und geben unser Bestes, um unseren Kunden das Gefühl zu geben, bei uns gut aufgehoben zu sein. Leider haben wir auf die Gestaltung der Preise keinen Einfluß, aber wir sorgen dafür, dass gute Betreuung auch fair und mit sozialer Absicherung entlohnt wird. Ihre pflegeFAIRmittler
5.00 out of 5
Excellent
Recommendation
Rating for:
pflegefairmittler GmbH & Co. KG
02/16/2025Anonymously
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Herzlichen Dank für die freundliche Bewertung! Hierdurch bekommen wir die Motivation, uns über das Gute hinaus weiter zu verbessern. Aber nicht nur unsere Arbeit, auch das positive Mitwirken der Beteiligten ist wichtig, wie auch in diesem Fall. Danke!
5.00 out of 5
Excellent
Recommendation
Rating for:
pflegefairmittler GmbH & Co. KG
01/29/2025Anonymously
die pflegeFAIRmittler® GmbH & Co. KG Comment from die pflegeFAIRmittler® GmbH & Co. KG:
Vielen Dank für Ihr positives Feedback und dass Sie sich die Zeit genommen haben, unsere Arbeit zu bewerten. Wir freuen uns über Ihre Zufriedenheit und nutzen Ihr Lob, um unsere Arbeit weiter zu optimieren.
10 Reviews from
2 other sources
4.91 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Google
 
04/21/2026
4.90 out of 5
Excellent
9 reviews on Pflegehilfe
 
02/04/2025
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All reviews and experiences about die pflegeFAIRmittler® GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/03/2024  |  Last update: 09/10/2026   |  Report profile

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