Die ReiseExperten

The good star for your trip

Die ReiseExperten
CUSTOMERS' CHOICE 2024
TOP SERVICE PROVIDER 2024
4.95 out of 5
Excellent
326 Reviews
Contact information
There are two places where it's all about you: your vacation destination and our travel agency!
Your individual needs are the focus of our actions.
We advise with sales conscience, also recommend you only what we are convinced of.
As an...

Contact information

Die ReiseExperten
Eisenbahnstr. 50
67655 Kaiserslautern
Germany
Directions

Images & Videos

100% Recommended
5 stars 219
2 stars 0
1 star 0
Excellent (4.97)
Cost-performance ratio
Excellent (4.82)
Top competencies

Customer loyalty

4.91 out of 5
55 Reviews

Customer satisfaction

4.98 out of 5
48 Reviews

Customer focus

4.92 out of 5
49 Reviews

228 Reviews on ProvenExpert.com

4.95 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Mrs. Rapp took a lot of time for us and responded to all our wishes - clear recommendation!
Show original
Customer review & rating for:
Servicequalität
02/06/2024Frau G.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the recommendation and the 5* stars! It was a pleasure for us.
5.00 out of 5
Excellent
Recommendation
Friendliness, competence and service orientation come together perfectly here.
And all this in beautiful premises.
That's really something special.
Show original
Customer review & rating for:
Unsere Servicequalität
02/03/2024T.
Die ReiseExperten Comment from Die ReiseExperten:
So many compliments, that makes us quite embarrassed :-)
It's great to hear that you feel at home with us!
Thank you very much for your praise!
5.00 out of 5
Excellent
Recommendation
We have booked our vacation here several times as a couple and also as a group and can only report positive things. We often got an appointment at short notice and were always given very competent advice. You don't get the feeling that you're being sold something, but are advised exactly according to your wishes and ideas. Even if we had any questions or problems during the trip, we were helped quickly.
Show original
Customer review & rating for:
Servicequalität
01/10/2024Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your wonderful review! We are really pleased that you are satisfied with our service. We are already looking forward to your future travel wishes :-)
5.00 out of 5
Excellent
Recommendation
Very good and friendly advice.
Flawless processing.
Always happy to return.
Show original
Customer review & rating for:
Servicequalität
12/29/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your great review! Your kind words motivate us to continue to do our best.
4.00 out of 5
Good
Recommendation
Appeared at the travel agency without an appointment. Received advice and a good offer. Friendly and goal-oriented work and responded to personal wishes accordingly.
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Customer review & rating for:
Servicequalität
12/21/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your compliments and for taking the time to write a review.
We would have liked to know what was missing for 5 stars. Unfortunately, you have not provided a name and have deactivated the contact function. If you would like, we can discuss this in person.
5.00 out of 5
Excellent
Recommendation
Mr. Berg responded to all our wishes and was very committed to making our vacation possible.

See you next time.
Show original
Customer review & rating for:
Unsere Servicequalität
12/08/2023Herr K.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your kind words! We are delighted that we were able to provide you with a great vacation!
5.00 out of 5
Excellent
Recommendation
Very competent and friendly advice, great service, pleasant and relaxed atmosphere without time pressure.
Show original
Customer review & rating for:
Servicequalität
12/08/2023Herr H.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your kind words and the great review. We are delighted that you are very satisfied with our advice and service.
5.00 out of 5
Excellent
Recommendation
The travel agency responds quickly to questions about the trip that arise after booking.
Show original
Customer review & rating for:
Unsere Servicequalität
12/06/2023M.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the great review! We are always happy to help you!
5.00 out of 5
Excellent
Recommendation
Ms. Rapp also provides excellent advice and support in the event of a substitution.
Show original
Customer review & rating for:
Unsere Servicequalität
12/02/2023Petra R.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the praise and the wonderful 5* stars!
5.00 out of 5
Excellent
Recommendation
...Perfection has a name : Silvia Rapp . ( by the way also applies to the rest of the team ! )
The vacation relaxation begins already in the travel agency....thank you very much
Show original
Customer review & rating for:
Unsere Servicequalität
07/22/2023HP P.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your outstanding feedback! So much praise makes us extremely proud and I have just grown a few centimeters :-)
Thank you also, it is always a pleasure for us to be able to realize a beautiful vacation for you.
Best regards
Silvia Rapp
5.00 out of 5
Excellent
Recommendation
Friendly and competent advice.
Show original
Customer review & rating for:
Unsere Servicequalität
06/06/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the great review!
5.00 out of 5
Excellent
Recommendation
As always, a perfect and pleasant consultation. All wishes and ideas taken up and implemented! We are customers for years and always extraordinarily satisfied with the service and the booked trips more than.
Show original
Customer review & rating for:
Unsere Servicequalität
06/05/2023Frau H.
Die ReiseExperten Comment from Die ReiseExperten:
We also had a lot of fun again and a wonderful trip is assured! :-)
Thank you very much!
5.00 out of 5
Excellent
Recommendation
A very individual, competent and
friendly advice, which we have never experienced in this
we have never experienced in this form before.
Unreservedly recommendable!
Show original
Customer review & rating for:
Unsere Servicequalität
04/27/2023Frau Albert Hallo Herr A.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your wonderful feedback. It makes us very proud!
5.00 out of 5
Excellent
Recommendation
Very friendly reception, I was fortunately able to have my initial consultation without an appointment as Mr. Wahl just had time. Very competent and friendly advice. Two days later I was then also very spontaneous again on the spot and book the trip. Again, everything worked smoothly and to my complete satisfaction. It was certainly not the last vacation I booked here. Now the anticipation of a great vacation increases from day to day.
Many thanks
Show original
Customer review & rating for:
Unsere Servicequalität
04/06/2023Herr L.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the great review!
My name is not Wahl but Berg ;-), but the consultation was a great pleasure and we were able to secure a wonderful vacation for you!
5.00 out of 5
Excellent
Recommendation
Overall, we are very satisfied with the personal advice of the ReiseExperten
and will gladly book our vacation with you again.
Show original
Customer review & rating for:
Unsere Servicequalität
04/03/2023Herr A.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the excellent rating and the praising words. We are very pleased!
5.00 out of 5
Excellent
Recommendation
Very dedicated staff. Striving to find the optimum for the customer. Gladly again !
Show original
Customer review & rating for:
Unsere Servicequalität
03/31/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for this super review! We are very happy!
5.00 out of 5
Excellent
Recommendation
The best travel agency
I have only ever had super experiences
Show original
Customer review & rating for:
Unsere Servicequalität
03/13/2023Frau K.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for this super review!
5.00 out of 5
Excellent
Recommendation
Mrs. Rapp thinks of every little detail. She knows exactly our ideas and wishes and is only satisfied when we are satisfied. That is exactly why we have been regular customers of the ReiseExperten for many years. The anticipation of the vacation already begins with the consultation.
Show original
Customer review & rating for:
Unsere Servicequalität
02/11/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for this wonderful review. We are very pleased that you feel in good hands with us and that we ignite your vacation anticipation already during the consultation.
5.00 out of 5
Excellent
Recommendation
Targeted competent advice. Can be reached by phone. Call back as promised with more information.
Show original
Customer review & rating for:
Unsere Servicequalität
02/07/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the great review!
It is our pleasure to be there for you!
5.00 out of 5
Excellent
Recommendation
The ReiseExperten always have an open ear for their customers' concerns. Silvia Rapp and her team do a great job. Before, during and also after the vacation trip, you have the safe feeling of being in good hands with them. We look forward to our future trips with the experts 👍
Show original
Customer review & rating for:
Unsere Servicequalität
01/05/2023G.
Die ReiseExperten Comment from Die ReiseExperten:
Many thanks for so much praise! We are very happy about that.
98 Reviews from
2 other sources
4.94 out of 5
Excellent
5.00 out of 5
Excellent
39 reviews on Facebook
 
11/07/2023
4.90 out of 5
Excellent
59 reviews on Google
 
02/04/2024
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All reviews and experiences about Die ReiseExperten are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/22/2020  |  Last update: 02/25/2024   |  Report profile

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