DiT Halle GmbH

Very good advice and customer-friendly handling. Professional competence in all matters, which I have appreciated for years.

With the vehicle....

The repair of a defective tire was done in a few hours.
The contacted employees of the dealership were very friendly.

Mrs. Heinichen is by far the most competent and friendly saleswoman we have ever met. We enjoyed the car purchase very much and the service around it was really top class.

Thank you very much, we would buy from you again anytime

450 000 km inspection
I was especially pleased that a loaner car with manual transmission was available.

Fast processing. my vehicle was ready at the approximate time specified, the call for pickup also worked without problems. Before payment was explained all the work billed. Until the next maintenance.

No comment

If the Big Deal is advertised with free inspection and then you have to pay about the same for the 4th inspection as for the 2nd major inspection, this advertising is misleading and not at all customer-friendly!

So far, there have been no complaints during repair and inspection. The master mechanics are always very friendly and helpful!

All requests were met and done satisfactorily.

Always friendly.Fast processing of orders.No unnecessary waiting time for tire changes etc.

We were very satisfied with the consultation in your house , in Angersdorf. Our special thanks to Mr. Brömme and Mr. Bubnov. Thank you. Many greetings from Berlin-Köpenick from Petra and Jürgen Krüger

Seller Mr. Mai advised us very well on the purchase of a Yaris !!!!

In summary:
The seller often forgot to provide important information during the purchase process. For example, the price of the car is 8,990 €, but I can only get it 100 € more expensive because there are mandatory costs. He also forgot that I can pick up the car in Teutschenthal, not in Halle.
As a foreigner with no local knowledge, this seemingly minor oversight required a three-hour walk.
I wanted to pay for the car with a bank card, which I was unable to do, as this is not possible at this Toyota dealership. I asked them to help me pay at the HypoBank in Halle, because then the money goes immediately to their account and I can go home. This solution was rejected because they are only willing to accept the transfer. Of course, the transfer from a foreign account does not take minutes, but two days! This also meant 2 nights for me as an extra cost, which was 200 €.
When the seller realized that the money transferred at 2pm would not arrive that day, he offered to take me to the accommodation. It worked out great, because when I arrived in Halle, I saw the traffic jam and then said at the first traffic light, I just have to go to the other side, there is a streetcar that takes me directly to the accommodation . In other words, it did not take me to the accommodation and without local knowledge it was another 2 hours walk to reach the accommodation.
After that, of course, the car was not prepared for the handover. It was not cleaned, fuel tank was empty, oil change, filter change, new carpet was not put in the car. So they didn't do anything for the €100 charged, which is explained with the reason: "We need 2 weeks to prepare the car for delivery."
I would like to add to the above that the many walks have directly benefited me due to my physical disability. Ironic!
There is no way I would recommend it to anyone, not even my enemies!

The advice of the workshop was very good. Within only 2 days my car was repaired.

Very good professional advice.

Everyone is very friendly and very helpful, all work is done excellently.

An alternative date was offered at very short notice, as the original date could not be guaranteed by DIT, thank you for the flexibility.

I would have expected from a sales manager more that if a mistake from the house bank happen that one is honest and apologizes to the customer. But no one needs yes not find I honestly bit sad. And the prices for oil change and small inspection I find really mega. Sure but I can understand it in the current time.

Only the changing of the key batteries was requested this time. But that was done very quickly and inexpensively.