DiT Halle GmbH

Receptionist thought she had to have a smoke first rather than deal with the customer. 10 minute wait.... Unpleasant. (:-(
Still no payment by credit card or invoice possible. This should be changed urgently, because there are more customers who no longer have an EC card. Keyword conversion payment system
At the vehicle delivery was hardly spoken but only stared at the PC. No info what is done.... and no advice. Toyota has been better!

Despite agreed appointment, the wheel change took more than an hour!

The repair was super fast.and it was a very friendly employee at the service. I would recommend to anyone.

I had very good advice and support from your automotive saleswoman from the first to the last day of the vehicle handover. She has taken time for the consultation and questions, which I had also answered professionally and understandably. It is not the first car that I drive, but the first car that I bought at DIT Halle and with my previous cars such a super good advice and care unfortunately was not allowed to experience. I felt most welcome from the first day with you. Furthermore, I would like to point out that my new vehicle keeps what was promised to me during the consultation. On this way I would like to thank you again for the complete and very good service.

The pricing and the "pseudo voucher" are absolutely unacceptable. Approx. 550€ (supposedly services of 180€ included by the voucher) for an annual inspection???
The exact same service charges ATU with 275€ and Euromaster with 155€. This is intransparent with the voucher, as the services are not shown on the invoice and overpriced.

Although the pickup date of my vehicle was confirmed to me again on the phone, everyone present on the pickup day was surprised and I was asked if I really already had the appointment, since the car was not ready yet.

Seller was very friendly and competent.

A fault with the nawigation system could not be fixed in the workshop. The next day, a competent employee came to my home and fixed the error in 1 minute.... Super! Thank you

Personal acquaintance and care by the employees. Fast and uncomplicated processing of orders.

The customer service including direct acceptance was good, here you can not complain. But where you feel ripped off as a customer are the prices for materials and mechanic hours. The material is about 2.5 - 3 times more expensive than in the free market and this is excessive. With the mechanic hours it is the same, if here the mechanic would have at least something of it, but here only one earns and that is Toyota and/or DIT. With other brands it is certainly the same, but here you can see that the manufacturers only think of one thing: money, money, money. The customer is the manufacturers bottom line no matter, the main thing to earn a lot and what can the customer do, nothing, because he must go to the service, otherwise in warranty claims against the customer is decided. Even if all manufacturers are the same here, maybe one starts to think about the customer again with the prices. Live and let live I only say.

Everything super as always!

Special thanks to Mr. Silvio Friedemann. Since a vehicle order from another supplier did not work for months, I was in need of a quick transaction. Mr. Friedemann advised me on a new car Toyota Prius PHEV available in the inventory. Since I had already owned a Prius years ago and already appreciated the special qualities, I quickly decided on the vehicle. The purchase process to delivery took only four days. DiT also took care of the BAFA application. Therefore, I can only give DiT Autohaus a positive rating and am happy to recommend it to others.

This was my first service appointment. The scope of work was manageable and I could wait directly for completion, which saves costs for a replacement vehicle and of course a lot of time (live rel. far away). All MA were very nice and everything worked out great.

Very nice, good advice,fast processing, short waiting time

Satisfied I was with the master conversation at the car handover, I would have wished only if one had brought me to the inspection of the car and I must not go myself or ask that I may be there.
Otherwise, I was well informed and well advised what is done and what it should cost.

Immediate assessment of the work needed, prompt scheduling and speedy completion.
All employees I encountered were polite and courteous.
Keep up the good work!

We were called back in a very timely manner every time we asked for the call back. The advice given by Mr. Bubnov was very knowledgeable as well as consumer understandable and angagiert.