Dörr Reisemobile GmbH

 

Dörr Reisemobile GmbH
925 Reviews i
published (95%)
out of 969 reviews
Contact information
Vacation in a motorhome means freedom and flexibility. We help you find the right motorhome to make your vacation dream come true. For sporty couples as well as for families with children. With over 500 new vehicles from 20 brands in our showroom,...

Contact information

Dörr Reisemobile GmbH
Am Hottenwald 2
66606 Sankt Wendel-Bliesen
Germany
Directions

Review from 05/03/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Processing
Top competencies

Customer satisfaction

4.89 out of 5
9 Reviews

Advice

5.00 out of 5
8 Reviews

Communication

4.75 out of 5
8 Reviews

35 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
The handover of the new caravan was done by Michael Schank. An absolute Prodi, even passionate camper who knows what he's talking about. The Fahrzueg was explained by Mr. Schank completely, outside as well as inside. All processes and all functions were gone through and checked together. In addition, there were other valuable tips from Michael Schank. We are already looking forward to the first ride and wish Michael Schank and the entire Dörr team all the best and a successful season. Many greetings from Austria Christian Wallner
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Customer review & rating for:
Dörr Reisemobile GmbH
05/03/2023Christian W.
5.00 out of 5
Excellent
Recommendation
Consultation, process, delivery date, delivery of the motorhome (with detailed explanations) everything went smoothly. Am very satisfied. Special thanks to Mr. Hippchen Jonas and to Mr. Schank Michael.
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Customer review & rating for:
Dörr Reisemobile GmbH
10/13/2022Mady H.
4.60 out of 5
Excellent
Recommendation
A big thank you to Mr. Gißler .
A problem was solved in the best possible way.
Everything worked out by phone and mail.
We are overjoyed with our new Adora.
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Customer review & rating for:
Dörr Reisemobile GmbH
05/18/2022Peter M.
5.00 out of 5
Excellent
Recommendation
With Manuel Mathias we had an exceptionally well-informed, at the same time very friendly and absolutely committed sales consultant. Mr. Mathias responded to our wishes, he informed us very competently about all the vehicles we were interested in. After the very detailed and long sales talk, we came out much more informed about the subject of panel vans and accessories. In the follow-up to our personal conversation, we had a few more telephone calls. Again, our questions were explained with great kindness and patience. At no time did we have the feeling of being pressed for time. Mr. Manuel Mathias knew how to answer each of our questions and has an amazing knowledge about the subject of vans but also beyond that.
We would recommend Mr. Mathias 100%.
Thank you very much for the very good advice.
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Customer review & rating for:
Dörr Reisemobile GmbH
03/25/2022H.
5.00 out of 5
Excellent
Recommendation
We were very satisfied. Our seller (Mr. N. Bleymehl) was friendly, competent honest. For telephone inquiries about the motorhome (Forster T 699 EB Dörr Edition) which were not immediately to clarify the callback was offered. The callback was then also reliable either on the same or the next day.
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Customer review & rating for:
Dörr Reisemobile GmbH
07/29/2021Herr S.
5.00 out of 5
Excellent
Recommendation
I drive an Adria 670SL teilintregiert year of construction 2018. A water pipe in the shower was leaking. Since the dealer where I originally bought the vehicle, operates a workshop with underground performance, I contacted Reisemobile Dörr. I had to wait initially longer for an answer, because there was probably a lot of rush, then they took care of a warranty claim, which was rejected by Adria. So a goodwill request was made which was also approved. An appointment was made, I brought the vehicle there, a short time later the motorhome was ready. Since it was difficult for me to come to Bliesen for the pickup, Mr. Jansen offered to pick me up at home. A service I had never experienced before although I had not bought the vehicle there. For me it is certain that Reisemobile Dörr will be my first address around the motorhome in the future. Especially the warranty department and Mr. Jansen, who has only recently become After Sales Manager there, have provided a great service.
Stefan Weiland
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Customer review & rating for:
Dörr Reisemobile GmbH
06/24/2021Stefan W.
4.20 out of 5
Good
Recommendation
Bedienpanell no longer worked.Jein current in my Chausson.Quick check.Battery was completely discharged because activation button was not pressed. Battery was replaced without complaint under warranty.
Very nice employee Mr. Bechtold has taken care of very well and explained.
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Customer review & rating for:
Dörr Reisemobile GmbH
06/17/2021Karina G.
5.00 out of 5
Excellent
Recommendation
Today we picked up our EuraMobil, which was absolutely perfect for us. Mr. Reick has found just the right thing for us after a long conversation. All our questions were answered with a lot of patience and very extensively. Also during the handover a lot of time was taken. The planned superstructures will be available in January. We hope to be able to travel soon.
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Customer review & rating for:
Dörr Reisemobile GmbH
12/17/2020Familie G.
5.00 out of 5
Excellent
Recommendation
I had a warranty appointment on 10/20/20 for my Chausson 610. Leaky window and faulty body battery. I could not get a timely appointment. But then I was very satisfied with the service. Very friendly and motivated employees.
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Customer review & rating for:
Dörr Reisemobile GmbH
10/31/2020Rainer B.
5.00 out of 5
Excellent
Recommendation
Even with very special requests, certainly annoying quality demands and higher expectations of the vehicle type 720 EB from EuraMobil compared to many cheaper vehicles from other manufacturers, we were very well served, all inquiries were answered completely and quickly - as well as blemishes on smaller vehicle details quickly resolved. Even if we will therefore hardly count among the favorite customers, we were always advised politely, factually correct, quickly and competently by the proven team of Mr. Keller and Mr. Müller. Even travel expenses were mediated when warranty services had to be coordinated between North Rhine-Westphalia and Saarland - an unusual service that almost all dealers like to shirk. Compared to a large supplier on the A44 in Hesse, we can subjectively state to have received better, faster and more competent advice and help - a rarity in the mass market with exorbitant growth in Corona times. So thank you very much for the previous support during and after the vehicle purchase.... for us it is worth the long way from NRW to Saarland... not only because of the prices. We will be happy to come back....
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Customer review & rating for:
Dörr Reisemobile GmbH
10/16/2020Käufer aus NRW - C.
5.00 out of 5
Excellent
Recommendation
In June, we bought a Forster 699 EB from Dörr. We were very well advised and supported by Mr. Tobias Philippi until the purchase contract was completed. If we had any questions later, Mr. Philippi always called us back immediately and clarified everything for us. We were very satisfied with him. At the end of July 2020, our Forster 699 EB was ready for registration and delivery. The registration, at the KFZ Zulassungsstelle in Neunkirchen, would not have been possible without the great support of Ms. Nidia Juchems.
The briefing and delivery was done by Mr. Michael Schank. Since it is our first motorhome, we had a lot of questions! Mr. Schank has answered all and made a briefing, as it can not be better.
Until everything was done, we called very often in Bliesen. We were always super helped by Mrs. Lisa Göller.
We have made the evaluation especially now to get a proper overview.
Now we are curious how the first appointments in the workshop/warranty department will work out.
We can recommend the company Dörr to the fullest extent and are very satisfied so far.
Greetings
Reiner Fries
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Customer review & rating for:
Dörr Reisemobile GmbH
09/17/2020Fries R.
4.80 out of 5
Excellent
Recommendation
We have had very good experiences with regard to the advice and support from Ms. Friedrich.
She has made great efforts to always respond to all of our inquiries in a timely and informative manner.
Always our hopes and expectations regarding the delivery date, VAT reduction, etc. were clarified to our complete satisfaction.
When picking up the car we found a very polite and courteous team who looked after us super sweetly.
Many thanks to all.
Astrid and Wiwi Beicher
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Customer review & rating for:
Dörr Reisemobile GmbH
07/05/2020Astrid B.
4.20 out of 5
Good
Recommendation
We bought a new van at the CMT in Stuttgart. Mr. Zewe could absolutely convince us of the advantages of this vehicle. Top service. We are now looking forward to the delivery.
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Customer review & rating for:
Dörr Reisemobile GmbH
04/20/2020Fam. M.
5.00 out of 5
Excellent
Recommendation
We bought a great caravan (LMC) at Dörr. The price was great and the WW anyway. Sale via Mr. Gissler went through cleanly. Pickup was super prepared. Quasi a small event :-)
Mr. Schank was very nice and competent. In the end he had to get his hands dirty, but that was no problem. Top service performance. We are fully satisfied and that's what counts.
Hopefully we will not have to buy something new so soon, but then definitely again at Dörr.

VG from Bavaria to Saarland
Fam.Lange
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Customer review & rating for:
Dörr Reisemobile GmbH
01/25/2020F.
4.20 out of 5
Good
We had bought a used motorhome 2 years ago, was a vehicle that previously ran in the rental were also satisfied with the delivery of the vehicle. A year later we had a stone chip on the windshield it was completely cracked across the entire width. We wanted an appointment in the service workshop of Dörr in Marpingen. The appointment would have been 4 months later. That would have meant the vehicle the whole summer to leave, super service. We went immediately to another service workshop and the problem was solved within 2 days.
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Customer review & rating for:
Dörr Reisemobile GmbH
12/10/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Thanks again for the very good advice and the great fall fair.
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Customer review & rating for:
Dörr Reisemobile GmbH
10/27/2019Anonymously
5.00 out of 5
Excellent
Recommendation
We would like to thank her for the smooth purchase process and the pleasant atmosphere during the viewing and later during the handover of the caravan.
Ms. Juchems easily took into account our individual appointment requests.
Many thanks to Mr. Marian, who explained the caravan to us in detail and very patiently and demonstrated its use clearly. Two satisfied customers
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Customer review & rating for:
Dörr Reisemobile GmbH
10/20/2019E. S.
4.00 out of 5
Good
Recommendation
Very satisfied with the advice and the sales talk as well as the advice regarding insurance.
Not satisfied with the handover of the papers ( at the information desk, between advertising brochures).
The explanations at the handover of the motorhome were good, not in order were the defects on the new vehicle.
E.g. mattresses dirty, paint damage. The defects were fixed directly or otherwise compensated.
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Customer review & rating for:
Dörr Reisemobile GmbH
10/20/2019Anonymously
4.60 out of 5
Excellent
Recommendation
We have picked up a Eura Mobil Profila RS 675 SB. The vehicle was ready to go in the yard, we were received most politely, the employee introduced himself and explained the vehicle with an insane patience (admirable). We were also given practical advice on standing outside and how to solve one or the other problem ourselves. Some of the hints have already been put to use. Thanks for that.

The only downer: the women get a bouquet of flowers, we men unfortunately nothing....

On the vehicle there are minor quality defects (curtain rod too long, night and fly screens are looking for the most favorable place, etc.) But you can not blame the company Dörr.
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Customer review & rating for:
Dörr Reisemobile GmbH
10/17/2019Klaus B.
4.00 out of 5
Good
Recommendation
We were very satisfied with the briefing of Mr. Michael Schank. It was a competent well understandable briefing, he has given us good tips along the way. Thank you again for this.

We would also like to thank Mr. Jochen Gissler, for his very good advice on the sale and his commitment. Kind regards Gabriele and Ernst Seid
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Customer review & rating for:
Dörr Reisemobile GmbH
10/10/2019Anonymously
890 Reviews from
3 other sources
4.41 out of 5
Good
5.00 out of 5
Excellent
27 reviews on Facebook
 
05/12/2021
4.40 out of 5
Good
610 reviews on Google Maps
 
05/10/2024
4.36 out of 5
Good
253 reviews on mobile.de
 
03/29/2024
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* All reviews and experiences about Dörr Reisemobile GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/03/2019  |  Last update: 05/16/2024   |  Report profile

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