DOLFATOOLS

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Your experience & review for: Dolfatools - Online Shop für Möbelbeschläge
Service on offer
 
The services provided matched the description.
 
Product quality fulfills all expectations.
 
Prices are reasonable.
 
An ample range of options is provided.
 
I am on the whole happy with the service.
 
I would use the services of DOLFATOOLS again.
 
Payment
 
Preferred payment methods are available.
 
The payment process is simple and transparent.
 
Customers are not pushed into purchasing unnecessary extras.
 
The invoice is correct and clear.
 
The terms and conditions are clear.
 
Delivery
 
Preferred types of delivery are offered.
 
The goods were delivered in flawless condition.
 
 
Product explanations are available.
 
The product is presented transparently online.
 
All conditions are presented transparently (costs, handling,...)
 
Personal assistance is available (per email, telephone,...)
 
Website
 
The website, navigation and search function are clear.
 
Important information is easy to find and understand.
 
The website design is professional.
 
Important functions are also available on smartphones.
 
Website loading times are acceptable.
 
Customer service
 
DOLFATOOLS ...
... is reachable during normal business hours.
 
... responds to questions in reasonable time.
 
... offers qualified answers and solutions.
 
... offers straightforward transaction handling and options for cancelation or refunds.
 
... communicates friendly and attentively.
 
Would you recommend DOLFATOOLS?
Your personal experience
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