Comment from DOMUS Software AG: Keep your company data (e.g. address, phone number) accurate and reliable across many platforms, including Google and Facebook.
Do you want to update your data (e.g. company address, phone number) for your business listings, too?
Thank you for your positive feedback on the product as well as the feedback on our customer support!
Our first level support was introduced for a faster processing of requests and first takes the concerns of our customers and prioritizes them for further processing and, if necessary, direct problem analysis on their system by the second level support. Support requests received by 4 p.m. will be answered on the same day. We are very sorry that you could not share this experience.
If you are dissatisfied with the processing time of a case, please feel free to send an email to our Mr. Ebering as the head of customer support. He will take a look at the case and push for a speedy response.
We hope for a continued good cooperation!
Your DOMUS Team