DOMUS Software AG

Software für die Immobilienbranche

DOMUS Software AG
4.29 out of 5
Good
25 Reviews
Contact information
Die DOMUS Software AG mit Sitz in Ottobrunn bei München bietet zukunftsorientierte Haus- und Immobilienverwaltungssoftware. Über die letzten Jahrzehnte hinweg entwickelte das 1974 gegründete Familienunternehmen mit rund 100 Mitarbeitern innovative...

Contact information

DOMUS Software AG
Otto-Hahn-Straße 4
85521 Hohenbrunn
Germany
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DOMUS Software AG

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100% Recommended
2 stars 0
1 star 0
Excellent (4.64)
Cost-performance ratio
Good (4.40)
Top competencies

Cost adherence

5.00 out of 5
4 Reviews

Professionalism

4.75 out of 5
4 Reviews

Professional demeanor

4.75 out of 5
4 Reviews

10 Reviews on ProvenExpert.com

4.62 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I was particularly pleased with the software offered by DOMUS. From small to large administration, there is something for everyone here. I'm also really excited about how much my daily routine has changed - efficient is a big keyword here! I would recommend DOMUS as a partner to anyone.
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Customer review & rating for:
DOMUS Software AG
03/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very personable & helpful customer service!
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Customer review & rating for:
DOMUS Software AG
03/31/2022F.
3.91 out of 5
Good
Recommendation
Die Produkte funktionieren, beim Thema Automatisierung ist noch viel Luft nach oben, Anbindungen von Partnern werden nur zaghaft umgesetzt/ gibt es zu wenige. Gerade im Bereich Zahlungsverkehr gibt es keine Lösung ohne Medienbruch.
Customer review & rating for:
DOMUS Software AG
03/23/2022Anonymously
4.60 out of 5
Excellent
Recommendation
Domus is getting better and faster at innovation. By directly involving customers in product development, the existing and new products remain practical and easy to use. A great and full HV solution.
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Customer review & rating for:
DOMUS Software AG
01/12/2021P.
3.32 out of 5
Average
Recommendation
I have been a customer of Domus for more than 20 years with the program DOMUS 1000 and on balance I have never regretted my decision for DOKUS 1000.
Unfortunately, however, the reaction time of the customer support - especially when it comes to questions and problems in the current work - is often much too long, the customer service is usually not directly available - this was organized much better in the past (with the consulting center in Erfurt), the response times are simply too long for efficient work (even if the standards of other software houses in force today are unfortunately comparable to this).
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Customer review & rating for:
DOMUS Software AG
01/12/2021Christian D.
DOMUS Software AG Comment from DOMUS Software AG:
Hello Mr. Dörrenberg,
Thank you for your positive feedback on the product as well as the feedback on our customer support!
Our first level support was introduced for a faster processing of requests and first takes the concerns of our customers and prioritizes them for further processing and, if necessary, direct problem analysis on their system by the second level support. Support requests received by 4 p.m. will be answered on the same day. We are very sorry that you could not share this experience.

If you are dissatisfied with the processing time of a case, please feel free to send an email to our Mr. Ebering as the head of customer support. He will take a look at the case and push for a speedy response.

We hope for a continued good cooperation!
Your DOMUS Team
5.00 out of 5
Excellent
Recommendation
DOMUS Software AG has been our reliable partner for a large part of the software applications in our company for years. Especially through the innovations in the area of WEB applications, we are able to handle our processes 100% digitally. That is simply great.
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Customer review & rating for:
DOMUS Software AG
12/22/2020KKS Leipziger Immobilienservice G.
5.00 out of 5
Excellent
Recommendation
Rating for:
DOMUS Software AG
03/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
DOMUS Software AG
03/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
DOMUS Software AG
12/28/2020Anonymously
4.43 out of 5
Good
Recommendation
Rating for:
DOMUS Software AG
12/22/2020Claus R.
15 Reviews from
2 other sources
4.07 out of 5
Good
4.20 out of 5
Good
5 reviews on Facebook
 
03/18/2022
4.00 out of 5
Good
10 reviews on Google Maps
 
02/17/2022
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All reviews and experiences about DOMUS Software AG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/11/2020  |  Last update: 03/31/2022   |  Report profile

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