dP elektronik GmbH

NovaTime time recording, access control, electronic locking systems

dP elektronik GmbH
TOP SERVICE PROVIDER 2023
4.83 out of 5
Excellent
374 Reviews
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We design time & attendance & access control as a digital process | Honeywell Platinum Integrator | TOP 100 Innovator

For more than 30 years, we have consistently placed the needs of our customers and users at the center of our work. Our starting...
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Contact information

dP elektronik GmbH
Bahnhofsplatz 1a
30853 Langenhagen
Germany

Contact person
Christian Maxin

Images & Videos

Opening hours

Wednesday 08:00 am-05:00 pm

Websites

Social Media

98% Recommended
5 stars 309
4 stars 46
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Good (4.44)
Top competencies

Problem comprehension

4.90 out of 5
10 Reviews

Professionalism

4.80 out of 5
10 Reviews

Customer loyalty

4.78 out of 5
9 Reviews

357 Reviews on ProvenExpert.com

4.83 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Super support from Mr. Mikeleit for a small problem in NovaTime.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
05/30/2023Pascal H.
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for your great feedback and the rating with 5 out of 5 stars. We hope that we could convince you today of our fast and competent NovaTime support and that you will contact us again in the future. Please also feel free to inform yourself about our reasonably priced Service Level Agreements at www.dp-elektronik.de.

Best regards from Langenhagen
Rouven Mikeleit
4.95 out of 5
Excellent
Recommendation
The implementation of the project went very well. A very professional team. In case of problems or errors was / is responded as soon as possible. Simply class.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
05/03/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for this great rating of 4.95 out of 5 stars for our joint project. We are especially pleased about the appreciative feedback and the recommendation of our support team to other NovaTime users. We are already looking forward to our next contact and further cooperation.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
the fast, effective and above all friendly feedback or support, thank you very much!
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
04/05/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for your feedback and your great rating with 5 out of 5 stars. We were happy to take care of the solution of your request. We are especially happy about the recommendation of our NovaTime support team to other NovaTime time recording users. We are looking forward to our next contact and future cooperation with you.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Uncomplicated professional help
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
03/23/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for this feedback and your great rating with 5 out of 5 stars. We were happy to take care of the solution of your request. We are especially happy about the recommendation of our NovaTime support team to other NovaTime time recording users. We are looking forward to our next contact and future cooperation with you.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
fast and competent answer, gladly again.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
03/15/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for this great review with 5 out of 5 stars. We were happy to take care of the solution of your request. We are especially happy about the recommendation of our NovaTime support team to other NovaTime users. We are looking forward to our next contact and wish you a successful rest of the week.

Best regards from Langenhagen
www.dp-elektronik.de
3.74 out of 5
Good
Recommendation
Mr. Gulbinat left a good impression. He conducted a very informative training and took into account individual queries as well as made settings after the training, which were unfortunately missed by the colleague during the first setup of NovaTime.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
03/13/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for your 3.74 out of 5 star rating for our NovaTime Support. We gladly took care of solving your request and customized your system even more individually to your requirements. It is a pity that you did not inform us about your additional wishes during the initial setup - then this would have been implemented immediately. Nevertheless, we are very pleased about the recommendation of our support team to other users of NovaTime time recording. We look forward to our next contact and wish you a successful week.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
We would like to thank you for your commitment and reliability. Your professional competence and outstanding service have convinced us that we are in the right hands with you. Here's to continued good cooperation.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
02/21/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Many, many thanks for this wonderful feedback and your great rating with 5 out of 5 stars. We were happy to take care of the solution of your request. We are especially happy about the recommendation of our NovaTime support team to other NovaTime time recording users. We are looking forward to our next contact and to the previous as well as future cooperation with you and your team.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Super friendly and competent employee who had taken care of me.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
02/07/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for your great rating with 5 out of 5 stars. We were happy to take care of the solution of your request. We are especially happy about the recommendation of our NovaTime support team to other NovaTime time recording users. We are looking forward to our next contact and wish you another successful week.

Best regards from Langenhagen
www.dp-elektronik.de

P.S.: Our employees are all friendly and competent. So this was not a coincidence ;-)
5.00 out of 5
Excellent
Recommendation
Fast and qualified, thank you.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
01/27/2023Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Hello Mr. Ksenski. Thank you for this great review with 5 out of 5 stars. We were happy to take care of the solution of your request. We are especially happy about the recommendation of our NovaTime Support Team to other NovaTime users. We are looking forward to our next contact and wish you a nice weekend.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Super friendly contact-all questions and problems were handled quickly
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Customer review & rating for:
Zutrittskontrolle und elektronische Schließanlage: Support | Helpdesk | Hotline
11/22/2022Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for the great rating of our support team for access control and electronic locking systems. We are very grateful for your praise with 5 out of 5 stars and the given recommendation. We look forward to being able to provide you with advice and support next time as well.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Many thanks for the fast and competent support !
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
11/14/2022Rene C.
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you very much for the great rating with 5 out of 5 stars, Mr. Clausing. Especially for your praise of our NovaTime support team and the given recommendation we thank you very much. We are looking forward to be at your side with advice and support next time as well.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Very fast and professional solution to our request, perfect!
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
10/25/2022Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for this great rating with 5 stars. We were happy to take care of the solution of your request. We are especially happy about the recommendation of our NovaTime support team to other NovaTime users. We are looking forward to our next contact and wish you a successful rest of the week.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Everything great and fast! Thank you very much.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
10/25/2022Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for your great rating with 5 stars. We were happy to take care of solving your question at short notice. We are very happy about your recommendation to other NovaTime customers. And we are already looking forward to our next contact.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Very friendly and nice conversation. One feels well taken care of.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
10/24/2022Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Our NovaTime Support says thank you very much for the rating and the positive feedback. We are glad that we could help you further.

We are happy to be there for you and all NovaTime users with words and deeds in case of questions or problems with the NovaTime systems and are happy to support you.

Best regards and a successful rest of the week
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
fast - competent - customer-friendly - and very friendly - what more could you want?
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
09/19/2022Frank S.
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you very much for the great rating with 5 out of 5 stars, Mr. Steinau. We are especially happy about the recommendation of our NovaTime Support Team to other NovaTime users. What more do you want? Even more satisfied customers like you of course :-)

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Very nice and competent contact, quick appointment.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
09/19/2022Anonymously
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for your great review. Glad that we could inspire you with the quality and our customer service. We will be happy to support you if you need it again.

Many greetings from NovaTime Support from
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Your effort, haste and patience in contacting us about the questions deserves 6 stars.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
08/23/2022d.
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for the great rating with 6 out of 5 stars 😀 We are especially happy about the recommendation of our NovaTime Support Team to other NovaTime users. Please feel free to contact us again at any time as soon as you have any questions. We will be happy to support you.

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Quick advice, thank you very much.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
08/04/2022Maximilian D.
dP elektronik GmbH Comment from dP elektronik GmbH:
Always happy to help 😉

Best regards from Langenhagen
www.dp-elektronik.de
5.00 out of 5
Excellent
Recommendation
Mrs. Meiners is a super customer service at dp elektronik, very friendly, responds to all requests and could always help or offer alternatives.
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
08/03/2022Melanie N.
dP elektronik GmbH Comment from dP elektronik GmbH:
Thank you for the great rating with 5 out of 5 stars. We are especially happy about the recommendation of our NovaTime support team to other NovaTime users. Of course we are happy to pass on the praise for Mrs. Meiners ;-)

Best regards from Langenhagen
www.dp-elektronik.de
4.60 out of 5
Excellent
Recommendation
NovaTime is an excellent time tracking software that I am happy to recommend. The system works reliably and accurately and has the great advantage that familiarization with the extensive functions is possible without much effort and quickly. The hotline service is good and rarely needs to be called upon. J. Blaue
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Customer review & rating for:
NovaTime Zeiterfassung: Support | Helpdesk | Hotline
07/29/2022Jürgen B.
dP elektronik GmbH Comment from dP elektronik GmbH:
Dear Mr. Blaue, thank you very much for your detailed feedback. We are pleased that NovaTime handles your time recording quickly and easily. This is exactly how time recording should work. And even if you only very rarely need assistance from our support team, we are always happy to provide help and advice.

A nice weekend wishes you the team of
www.dp-elektronik.de
17 Reviews from
2 other sources
4.72 out of 5
Excellent
5.00 out of 5
Excellent
5 reviews on Facebook
 
10/28/2020
4.60 out of 5
Excellent
12 reviews on Google
 
03/18/2022
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All reviews and experiences about dP elektronik GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/09/2016  |  Last update: 05/31/2023   |  Report profile

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