Easy-Tutor

Online tutoring, high school, secondary school, junior high school, lessons, exams

Contact information
EASY-TUTOR - WITH ONLINE TUTORING TO THE BEST GRADE!

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Contact information

Easy-Tutor
Balanstr. 73
81541 München
Germany
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Contact person
Easy-Tutor GmbH

99% Recommended
Customer service
Excellent (4.72)
Cost-performance ratio
Good (4.28)

1,236 Reviews on ProvenExpert.com

4.74 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
After the trial lesson it was already clear: EasyTutor turns math from a dream into a dream. After the first few lessons, my son realized that math can be fun and that no teacher at school had ever managed to show him the arithmetic in such an easy and understandable way before. His fear of math tests has disappeared, he has gained inner confidence and his grades have improved by 2 levels. Many thanks for the uncomplicated, fast, competent mediation and the easy booking system.
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Customer review & rating for:
Easy-Tutor
05/29/2024Beate K.
4.20 out of 5
Good
Recommendation
Thanks to the friendly and patient tutors, my daughter finally understood subjects like physics and math and improved her grades. The flexible online sessions were super practical and helped her to learn more independently.
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Customer review & rating for:
Easy-Tutor
05/27/2024I.
5.00 out of 5
Excellent
Recommendation
Only good experiences with 2 children!
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Customer review & rating for:
Easy-Tutor
05/24/2024Anonymously
4.60 out of 5
Excellent
Recommendation
Apart from a few initial technical problems, we are very satisfied! It's really helping my daughter with her math. Of course, the number of hours available to each tutor varies. The support is always quick and uncomplicated.
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Customer review & rating for:
Easy-Tutor
05/15/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was great, the person I talked to was very nice and friendly.
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Customer review & rating for:
Easy-Tutor
05/03/2024M.
5.00 out of 5
Excellent
Recommendation
If you have any questions they help you straight away, they are very nice and helpful our daughter enjoys it and she can put it to good use at school and at work
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Customer review & rating for:
Easy-Tutor
04/16/2024Anonymously
4.40 out of 5
Good
Recommendation
Rating for:
Easy-Tutor
04/04/2024Ivonne H.
4.60 out of 5
Excellent
Recommendation
My son hasn't been with us for long, but after the first lesson he was already very enthusiastic about his tutor. We think it's really great that some of them also have a video of themselves as an introduction. This allows the child to see straight away whether he likes the tutor or not. I also find it very practical that you're not just tied to one subject, so you can also use one or two tutoring sessions for a minor subject.
What I personally also like is that there are also some tutors who give extra tuition at the weekend. This gives you a lot more options if you have so many appointments and long school hours during the week.

The customer support responds quite quickly, whether on the phone, via Whatsapp or email.
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Customer review & rating for:
Easy-Tutor
03/09/2024S.
5.00 out of 5
Excellent
Recommendation
Super satisfied so far
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Customer review & rating for:
Easy-Tutor
03/08/2024Anonymously
4.20 out of 5
Good
Recommendation
All good, but the quality of the teachers could be more consistent.
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Customer review & rating for:
Easy-Tutor
03/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
very professional, really good 1 to 1
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Customer review & rating for:
Easy-Tutor
03/06/2024van der M.
5.00 out of 5
Excellent
Recommendation
Great experience and my children love the teachers
Customer review & rating for:
Easy-Tutor
02/28/2024A.
5.00 out of 5
Excellent
Recommendation
Competent tutors, the grades have improved really well. Absolutely recommended.
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Customer review & rating for:
Easy-Tutor
02/23/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The teacher selection is clear and well described. We have always had good experiences with the tutors. The flexible booking of lessons is great. A clear recommendation for Easy Tutor
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Customer review & rating for:
Easy-Tutor
02/20/2024Anonymously
5.00 out of 5
Excellent
Recommendation
It has a very positive effect that the children can choose the teacher themselves, especially when a video is used for the introduction. The children immediately notice whether the chemistry is right. The lesson time is flexible and can therefore be adapted to suit everyone. One-to-one lessons with the same teacher can create a relationship of trust that promotes learning. Even my ADHD child's concentration when learning online on the PC is remarkably better than with conventional learning.
Learning successes have been achieved with regular learning over a longer period of time.
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Customer review & rating for:
Easy-Tutor
02/16/2024Ronald W.
4.40 out of 5
Good
Recommendation
Competent team.
Simple processing.
Clear software.
Courteous and competent customer service.
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Customer review & rating for:
Easy-Tutor
02/13/2024L.
Easy-Tutor Comment from Easy-Tutor:
Hello Lucas,

Thank you very much for your kind feedback!

We are very pleased that you are satisfied with our team, the processing, our software and our customer service. Your satisfaction is our ultimate goal and we will continue to work hard to provide you with the best possible service. Don't hesitate to contact us if you have any further questions or concerns. We are always here for you!

Sincerely, Your Easy-Tutor Team
1.00 out of 5
Poor
Unfortunately, I have to rate Easy-Tutor negatively.
First the positive: the system with the teaching units is flexible and there are many teachers.
Negative: during the telephone sales talk with the consultant
consultant, it is only emphasized that there is a two-month satisfaction guarantee. There is no mention of what the terms and conditions say.
Once the satisfaction guarantee (2 months) is over, you cannot withdraw from the contract. Regardless of whether the hours are used or not. My recommendation: don't sign any long "contracts". Although I have to say, there is no written contract. There is only the order confirmation and the terms and conditions on the homepage.
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Customer review & rating for:
Easy-Tutor
02/09/2024Anonymously
Easy-Tutor Comment from Easy-Tutor:
Hello,

Thank you for your review.

We are pleased that you are satisfied with the large selection of tutors.

Our consultant has drawn your attention to our satisfaction guarantee, which is also transparently posted on our website: https://www.easy-tutor.eu/zufriedenheitsgarantie/. You concluded the contract independently on our website, where all the relevant information is available. Nevertheless, as a gesture of goodwill, we offered you the opportunity to withdraw from the contract earlier. Unfortunately, you did not accept this offer.

We always endeavor to find solutions together and are open to further discussions.

Yours sincerely, Your Easy-Tutor Team
5.00 out of 5
Excellent
Recommendation
Super selection of competent instructors, easy in the process and great customer service, even an upgrade to a higher package worked within 10 minutes. Thank you!
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Customer review & rating for:
Easy-Tutor
01/31/2024Anonymously
4.00 out of 5
Good
Recommendation
I wish there were reviews from other Easytutor members for tutors. So that you could possibly see them before you book or give your own opinion after the tutoring session. Without these reviews it is difficult to find a tutor who teaches at A-level and therefore I think that not every tutor should claim the same price. I often had the problem that I spent 20€ for the first tutoring session with a tutor who couldn't even help me or was completely unprepared.
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Customer review & rating for:
Easy-Tutor
01/29/2024Anonymously
Easy-Tutor Comment from Easy-Tutor:
Hello Mrs. Suchlich, thank you very much for your review!

We really appreciate your feedback and understand how important it is to have information about the quality of a tutor before booking them.
Our IT team is already working on a solution to provide you with an even better overview of our tutors in the future.

If you have any further questions or need assistance in choosing a suitable tutor, please do not hesitate to contact our support team at any time.

We will be happy to help you and can also offer you an individual tutor recommendation.
Best regards, Easy-Tutor Team
3.40 out of 5
Average
Recommendation
Very good, but often a bit of a guide due to the teacher canceling at short notice...
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Customer review & rating for:
Easy-Tutor
01/28/2024B.
Easy-Tutor Comment from Easy-Tutor:
Hello Benjamin,

Thank you very much for your review!

We are very sorry that the tutor had to cancel at short notice. In such situations, you are welcome to contact us and we will look for a replacement tutor for you.

We are very keen to work with you to find a solution and ensure that you receive the best possible support.

Best regards, Your Easy-Tutor Team
5 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
5 reviews on Facebook
 
10/10/2017
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All reviews and experiences about Easy-Tutor are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/08/2017  |  Last update: 05/29/2024   |  Report profile

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