ElektroPhysik Dr. Steingroever GmbH & Co. KG

Messgeräte für Oberflächentechnik, Präzisions-Messgeräte, Schichtdickenmessung,

ElektroPhysik Dr. Steingroever GmbH & Co. KG
4.75 out of 5
Excellent
52 Reviews
Contact information
Qualität und Präzision aus Deutschland: Ihr verlässlicher Partner seit 70 Jahren

ElektroPhysik ist einer der weltweit führenden Hersteller von Messgeräten für die Oberflächentechnik. Als ein Pionier auf dem Gebiet der zerstörungsfreien...
Contact information
ElektroPhysik Dr. Steingroever GmbH & Co. KG
Pasteurstr. 15
50735 Köln
Germany
Directions

Opening hours
Thursday 08:00 am-12:30 pm
01:00 pm-04:00 pm
Websites & Profiles
96% Recommended
5 stars 41
4 stars 11
3 stars 0
2 stars 0
1 star 0
Excellent (4.74)
Cost-performance ratio
Good (4.07)
Top competencies

Customer loyalty

4.93 out of 5
15 Reviews

Professionalism

4.87 out of 5
15 Reviews

Customer satisfaction

4.87 out of 5
15 Reviews
52 Reviews
4.75 out of 5
Excellent
Recommendation
We are impressed with the A+ Service provided by ElektroPhysik to us.

Speedo Marine (Pte) Ltd
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
08/01/2019Lay H.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear Lay Hoon,

Thank you for this excellent rating and your supportive text comment.
It is a pleasure to have you as our longtime business partner.

Kind regards
5.00 out of 5
Excellent
Recommendation
Product quality is outstanding with incredible attention to detail. Wide range of product offerings with a product or probe for each and every application. Excellent technical support with a responsive sales team.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
07/01/2019Electromatic Equipment Co., I.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear Business Partners,

It is great to hear that we can measure up to your expectations at such a high state.
We aim to find the best solutions for all our customers, thank you for your support!

Best regards
5.00 out of 5
Excellent
Recommendation
Crew in EP is the best!
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
05/13/2019Jakub D.
5.00 out of 5
Excellent
Recommendation
Ansprechpartner immer errreichbar,
Beratung und Vorschläge zur Umsetzung hervorragend,
Abarbeitung der Aufträge sehr zeitnah,
Sehr angenehmes Arbeitsklima
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
02/13/2019Konrad S.
4.40 out of 5
Good
Recommendation
Ich bin besonders von der Beratung und dem Kundenservice der Fa. Elektro Physik begeistert. Die Qualität der Produkten ist sehr hochwertig.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
01/17/2019Anna F.
4.80 out of 5
Excellent
Recommendation
thank you for everything during participating your training.
I should be 1 more stay regarding service training as well but next time.
QS7 is needed more training for me. thus your continuous information would be appreicated. Thank you.
Review and rating for
Schulungen / Seminare / Technical Training
12/04/2018Anonymously
4.60 out of 5
Excellent
Recommendation
It will be value added if the seminar conducts one more day for all participants have chance to share their own selling experience, marketing strategy, industrial perspective, best selling products in their territory, and customer's feedback etc. To know better other markets will help us to review what parts has not yet done enough, reinforce or expend market share, and overcome the weakness for our own market.

To list the weak point or disadvantage of each competitors' products will also help for sales.

Terence Tsai
Yunton TAIWAN
Review and rating for
Schulungen / Seminare / Technical Training
12/03/2018Terence T.
5.00 out of 5
Excellent
Recommendation
Schnelle unkomplizierte Hilfe bei Bedarf eines Gerätes. Einfach nur zu empfehlen. Sehr nette hilfsbereite Mitarbeiterinnen am Telefon. Sehr zu empfehlen.
Birgit Schulz
B.S.Service und Verkauf
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
11/23/2018Birgit Schulz B.S. Service und V.
4.71 out of 5
Excellent
Recommendation
In the little time we have been partner with Elektrophysik, we have seen their commitment in providing quality products to the Philippines. Also they have been very cooperative in terms of promotions, sales and inquiries about their product line. We do hope to further the business with them and we look forward to more sales here in the Philippines. Thank you and God Bless!
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
10/10/2018Angela Y.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear Angela,

Thank you very much for taking the time to assess our company.
We are delighted to hear that you are satisfied with our service and product line. We sincerely appreciate our reliable relationship and your time.

Don't hesitate to reach out if you have any more questions, comments, or concerns.

Best regards,
ElektroPhysik Dr. Steingroever GmbH & Co. KG
4.72 out of 5
Excellent
Recommendation
The measuring equipment we use from Elektrophysik always provides precise and accurate results. The equipment is very reliable, also after many years of use. The company provides good service whenever a repair is needed.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
09/13/2018Anonymously
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear customer,

Thank you for your kind feedback and the trust in our products.

Best regards,
ElektroPhysik Dr. Steingroever GmbH & Co. KG
5.00 out of 5
Excellent
Recommendation
We are from PT. Kawan Lama Sejahtera, Indonesia and we have worked together for a long time until this day and We are always satisfied with the supports and service from ElektroPhysik Dr. Steingroever GmbH & Co. KG.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
08/15/2018Anonymously
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear PT Kawan Lama Sejahtera,

Thank you for the review!
We are glad to hear that you are satisfied with our products and service. We sincerely appreciate our longtime and reliable relationship.

Best regards,
ElektroPhysik Dr. Steingroever GmbH & Co. KG
4.67 out of 5
Excellent
Recommendation
Schnelle Lieferung und sehr Gutes Personal
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
07/09/2018Anonymously
5.00 out of 5
Excellent
Recommendation
ElektroPhysik provides you with the most precise thickness measurement in the world. If you talk about repeatability and reproducibility, ElektroPhysik is the best solution.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
04/23/2018Charlie L. (66 LinkedIn Kontakte) - IJ Inc
5.00 out of 5
Excellent
Recommendation
Excellent professional company delivering high quality products with advanced technology.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
04/18/2018Kunal S. - Bombay Tools Supplying Agency
5.00 out of 5
Excellent
Recommendation
I have a business relationship with ElektroPhysik for almost 5 years and am very satisfied with their quality and service.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
04/17/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Da wir ein sehr dringendes Anliegen hatten, habe ich fast jeden Tag telefonisch Kontakt. Wir wurden sehr gut betreut und unser Anliegen wurde immer rasch bearbeitet.
Da es ein Problem mit der Abholung gab, wurde die Ware sogar von der Chefin zu UPS gebracht, damit wir die Ware noch rechtzeitig erhalten.
Die Damen - insbesondere Frau Wicke - waren sehr freundlich am Telefon :)
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
04/16/2018Anonymously
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Sehr geehrte Frau Fuchs,

vielen Dank für Ihre positive Bewertung und das nette Feedback. Wir freuen uns sehr, dass Sie mit dem Service unserer Kollegin zufrieden waren und werden es sehr gerne an Frau Wicke weitergeben.

Mit freundlichen Grüßen,

ElektroPhysik Dr. Steingroever GmbH & Co. KG
5.00 out of 5
Excellent
Recommendation
Our company Devices Group Ukraine Co. deals with ElektroPhysik Dr. Steingroever GmbH&Co.KG for more than 10 years. The equipment have the high level, the prices are very competitive and customer service provided on the top-range.
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
04/09/2018Tanya S. - Devices Group Ukraine Co.
4.80 out of 5
Excellent
Recommendation
Sehr gute telefonische Auskunft und schnelle Lieferung
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
03/07/2018Jochen S. - G.Theodor Freese GmbH
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Sehr geehrter Herr Siefert,

vielen Dank für Ihre positive Rückmeldung.
Wir freuen uns sehr, dass Sie mit unserem Service zufrieden waren.

Liebe Grüße aus Köln,
ElektroPhysik Dr. Steingroever GmbH & Co. KG
5.00 out of 5
Excellent
Recommendation
Reklamationen werden Problemlos anerkannt
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
03/06/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Sehr gite Qualität
Review and rating for
ElektroPhysik Dr. Steingroever GmbH & Co. KG
11/15/2017Anonymously
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