ELEO Zaun

Custom fences, gates, railings made of wrought iron to measure

ELEO Zaun
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.72 out of 5
Excellent
726 Reviews
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At ELEO, we combine the traditional art of blacksmithing with the claim to offer our customers an extraordinary look with the highest manufacturing quality. As a growth-oriented family business, we realize your individual wishes - custom-made, uncomplicated and always in personal exchange.

Contact information

ELEO Zaun
Ziegeleistraße 14
96269 Großheirath
Germany
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Contact person
ELEO GmbH

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97% Recommended
5 stars 511
4 stars 114
3 stars 19
1 star 3
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.73)
Cost-performance ratio
Good (4.41)
Top competencies

Cost adherence

4.93 out of 5
84 Reviews

Professionalism

4.75 out of 5
91 Reviews

Customer satisfaction

4.75 out of 5
89 Reviews

649 Reviews on ProvenExpert.com

4.71 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very satisfied ! Good quality , nice look . Small " blemishes " :
The screw heads were bare metal , which disturbed the beautiful appearance of the door .
At my request, the money for the screw cover was refunded without any problems.
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 05/24
07/07/2024Anonymously
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your 5-star rating! We are really pleased that you are satisfied with our service and our products.
We hope you enjoy your new door.

With kind regards
Your ELEO Team
2.60 out of 5
Average
If I had known that you first have to drill the thread into the post for the slotted screws or that the mounting screws have to be purchased separately, then I would have preferred to pay a little more and have everything at once. Who has taps lying around at home? Absolutely not recommended
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme
07/04/2024Daniel C.
ELEO Zaun Comment from ELEO Zaun:
Thank you for your feedback. We are very sorry that you are not satisfied. To explain briefly: We do not drill the holes at the factory in order to give our customers the opportunity to compensate for unevenness in the substrate by selecting the appropriate height of the drilling points.

Yours sincerely
Your ELEO Team
2.80 out of 5
Average
If you have nothing good to say, it's better to keep your mouth shut.
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 05/24
07/03/2024N.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your feedback. We are very sorry that you are not satisfied and would like to clarify where the problems occurred. We would therefore be delighted if you would get back to us and contact our customer service: kundenservice@eleo-zaun.de or by telephone on +49 (0) 9565 / 50 917 0.

Yours sincerely
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
Very good customer service. I opted for self-assembly.
When I had questions, the customer advisors were very helpful. The conversations were always pleasant.
I can recommend Eleo again and again with a clear conscience.
Greetings Peter Herrmann
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 04/24
06/15/2024Peter H.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your great feedback, we really appreciate it! We will of course be happy to pass on your praise to our customer service team.

With kind regards
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
Very good advice, very fast delivery, everything as ordered, we are very satisfied!
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 04/24
06/08/2024Anett V.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your 5-star rating! It is very nice and we are particularly pleased that you are satisfied.

With kind regards
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
Eleo is absolutely recommendable. From sending the first inquiry, which was followed within one working day by the concrete offer, to sending the technical drawing before the final order was placed: everything was extremely fast and competent, whether by e-mail or telephone. My contact person, Mr. Seubold, answered all my questions very kindly and patiently, and even the subsequent addition that a lock should be installed after all could be taken into account.
I would also recommend commissioning the installation service, because the guys from EK-Zaunmontagen know what they are doing.
My beautiful garden gate was delivered and installed on time, quickly and accurately.

I would never have thought that ordering online could be so easy and uncomplicated.

Only a deposit is required in advance, the installation service is paid in cash or by card after installation, and the balance of the goods is paid by bank transfer afterwards. As a buyer, there is therefore no risk of wasting several thousand euros.
For ELEO-Zaun from my side 12 out of 10 stars. AT LEAST!
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 04/24
06/07/2024Andrea V.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your great and detailed feedback! We are really pleased that you are so satisfied. We are of course happy to pass on your praise for our service. We hope you enjoy your new garden gate!

Yours sincerely
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
The whole process was uncomplicated and prompt. The delivery time was shorter than stated. The quality meets our expectations. We are happy to recommend Eleo because we were very satisfied overall. Only the shipping costs seemed relatively high.
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 03/24
05/08/2024Kurt B.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your 5-star rating! We are delighted that you are satisfied and that you recommend ELEO to others.

With kind regards
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
We needed a new balcony railing for our own home and therefore went to Eleo for information. After looking at several companies/offers in advance, Eleo was already our favorite after the first meeting with Ms. Hoffmann. The products were convincing and the service also included an installation offer.
We are very happy and satisfied with our decision in favor of Eleo and would like to thank everyone involved in the implementation of the project.
Angelika and Robert Stretz
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 03/24
05/03/2024Anonymously
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your great feedback! We are particularly pleased that we were able to convince you and that you like your new balcony railing. We are of course happy to pass on your praise to Ms. Hoffmann.

With kind regards
Your ELEO Team
4.18 out of 5
Good
Recommendation
The construction is very stable in my opinion!
The assembly requires a different team for reworking !!! ( here the communication is missing ) to assemble ( finish ) this completely

In my opinion, the biggest mistake ( weak point ) is the cheap sun protection that is sold at a high price !!! This was also confirmed to me by an employee.
With this in mind, you should give this some thought

In my opinion a suggestion to become better or to meet the requirements


Yours sincerely
Bridgeman
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 03/24
05/03/2024Florian B.
ELEO Zaun Comment from ELEO Zaun:
Thank you for your feedback! Unfortunately, we cannot understand your criticism. Our sun protection is of high quality and is manufactured by a long-standing partner company here in Germany. It has a water pressure resistance of 70 hPa and offers sun protection factor 80 (UV standard 801). In fact, our sun protection is a bestseller and we receive a lot of positive feedback from our customers.

Yours sincerely
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
Unfortunately, the delivery time for the garden gate was extended to November 2023, so that the installation could only take place now. Overall, the installation was easy, even for us as non-experts. The gate sits perfectly in the intended garden entrance. However, readjustment was necessary with regard to the strike plate in conjunction with the frame lock and the handle set. As the handle set is somewhat bulging, we had to increase the distance between the gate leaves slightly, otherwise the one-sided opening of the lock gate leaf would have been blocked. This leaves only about 2 mm for the latch to engage on the strike plate.
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 10/23
03/16/2024Klaus P.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your 5-star rating and your detailed feedback. We will review your comments internally and pass them on to the relevant teams to make possible improvements. If you have any further questions, please do not hesitate to contact us. We are at your disposal!

Yours sincerely
Your ELEO Team
3.97 out of 5
Good
Recommendation
Thank you very much, a beautiful fence with a very neat and precise design.
My next project will certainly be with ELEO.
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/17/2024Hans G.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your positive feedback! We are pleased that you are satisfied with your fence and can imagine realizing your next project with ELEO again.

Yours sincerely
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
The best experience we have had with a company for many years. Solid, trustworthy, fast and competent.
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/14/2024Anonymously
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for the great feedback and your 5-star rating! We are delighted that you are completely satisfied!

With kind regards
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
Nowhere else was there such good cooperation between ordering, communicating and implementing.
Many thanks to
Gerhard Butzen
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/13/2024Gerhard B.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your great feedback, we really appreciated it! It's great that you are so satisfied.

Yours sincerely
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
Alles Top!!
Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/13/2024Thomas F.
ELEO Zaun Comment from ELEO Zaun:
Vielen herzlichen Dank für Ihre 5-Sterne Bewertung, wir haben uns sehr gefreut!

Mit freundlichen Grüßen
Ihr ELEO Team
5.00 out of 5
Excellent
Recommendation
Fast, reliable and the price is right too.
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/08/2024Anonymously
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for the 5-star rating! We are delighted that you are satisfied!

With kind regards
Your ELEO Team
4.60 out of 5
Excellent
Recommendation
Good customer service...assembly instructions are not suitable for a layman...you just have to know your way around.
Perhaps a little more illustration so that the layman can cope better
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/06/2024Torsten K.
ELEO Zaun Comment from ELEO Zaun:
Thank you for your positive review and your constructive criticism, which we are happy to accept and pass on to the relevant department.

Yours sincerely
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
everything went great and fast, quality very good and stable. Thank you
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/06/2024Anonymously
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your 5-star rating! We are very pleased that you are satisfied!

With kind regards
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
I find it a pity that the threads in the posts are not already finished
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 02/24
02/06/2024Jens E.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your 5-star rating! We deliberately do not pre-drill holes so that the height of the holes can be adjusted to any unevenness in the surface.

Yours sincerely
Your ELEO Team
5.00 out of 5
Excellent
Recommendation
Great service, good customer advice, very good contact, always super fast and friendly advice. Highly recommended. Thank you for everything ☺️
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 01/24
01/09/2024Gabi M.
ELEO Zaun Comment from ELEO Zaun:
Thank you very much for your great feedback, we really appreciate it! We are happy to pass on your praise to our customer service team.

With kind regards
Your ELEO Team
3.00 out of 5
Average
Recommendation
Very long delivery time, no reliable information regarding delivery date,
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Customer review & rating for:
Qualität, Leistung und Service von ELEO Zaunsysteme 01/24
01/09/2024Karl-Heinz E.
ELEO Zaun Comment from ELEO Zaun:
Thank you for your feedback. We regret that you are not one hundred percent satisfied. Unfortunately, we are generally unable to provide a binding delivery date in advance, but only once the goods have been picked by us. Our customer service will get in touch with you again.

Yours sincerely
Your ELEO Team
77 Reviews from
2 other sources
4.78 out of 5
Excellent
4.80 out of 5
Excellent
71 reviews on Google Maps
 
07/24/2024
4.50 out of 5
Excellent
6 reviews on golocal
 
12/08/2022
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All reviews and experiences about ELEO Zaun are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/16/2022  |  Last update: 07/26/2024   |  Report profile

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