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Katie was fantastic. She does what she says she will do at that time. She walked me through the all steps and made the transfer to progressive very easy. Also she saved me more money than any other agent ever had. Katie is a 5 star all the way both personally and professionally.
I got great customer service from Jola! She took her time with me and answered all the questions I needed! I got all my documents and made sure everything was in order. I will recommend this insurance to friends and family. Thank you for your time and support!
This was the first time I ever had to deal with SR-22. I have heard horrible stories about it. After speaking with Mr. Moss, he made everything feel so much better. He was very professional, patient and kind. He knows his job very well. He was so caring that it came straight through the phones. I would recommend everyone I know to deal with him and his company. Thank you again Mr. Moss. Michelle Gayton
Kelly said it first. Yes, Marlon was excellent. First he answered the phone immediately not allowing the new modern frustration of a phone tree navigation of a careless customer service experience we all fall victim to in today's world. Next, he put in my information and found the coverage and price I was asking for . . . No, fishing for personal private information that allows for another add on. We got the legally required business completed fast and painless. Thanks Marlon = good job!
Lauren took extra time out of her shift to find a quote that fit my budget. She took her time and called me broke everything down and emailed me everything she explain!
I spoke with Krystal a few days ago to see if I could get a better rate with a new policy and she was courteous and very helpful. Then I called in today to start the new policy and spoke with Veronica who also was very helpful and courteous. Been with Aplus for a long time and would definitely recommend to everyone.
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Profile active since 06/01/2021 | Last update: 10/05/2022
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