AAC SIGG GmbH Augsburg

As always, the personal support and execution of the work was optimal. It couldn't have been better and friendlier. Recommended at any time

Good advice from workshop foreman.

Small, competent dealership and friendly service staff
Always very happy to return

With the advice, simply great employees

Unfortunately, I had to give my car back for health reasons and will no longer be leasing one.

Accident - Completely satisfied this time too - Many thanks
Great service

Delivery only possible after multiple requests and threats of withdrawal. E-car was delivered without charging cable. The old leased vehicle was not deregistered with the bank. Leasing installments continued to be collected.

The second consultation with the workshop manager was absolutely excellent.

Friendly and courteous handling, exact adherence to service deadlines.

Ladies and Gentlemen,

I was very satisfied with the handling of the purchase contract and the advice I received. Unfortunately, I was still annoyed because the car was not filled up with gas as agreed.
I would recommend the dealership to others.

Everything went smoothly

We were very satisfied with the whole process.

As always, very friendly and competent.

Mr. Spar is a great salesman, personable and straightforward, that's how it should be, gladly again.

Service reception was very friendly and helpful

Good service and a very high level of friendliness from all contact persons in the company

Everything perfect 👍😊

Customer service absolutely inadequate. Due to accident
I dropped off car on 2/20. Asked for rental car, employee said none available at the moment but at the end of the week. So far no problem. Waited in vain for a call until Saturday. Called myself to ask.
Employee says I'm on the list colleague will contact me on Monday. No call again on Monday, of course. After 5 weeks, I contacted Sigg again to find out what was wrong with the car. (Estimated repair time 4 - 5 weeks). MA said the car is being painted, probably ready next week. After two weeks I call again. MA says car is being painted at Haas, can't get there now, will call back tomorrow. Thursday of course no call back. Friday I call Sigg again (already very angry, of course), drive what's going on, explain everything again about not calling back, etc. ,
MA promises to take care of it. And a short time later I finally get my first call back. The car is still at Haas, but I can pick up a replacement car on Monday morning. Finally after seven weeks a clear statement!
Monday to Sigg to pick up the car. I go to the service employee and ask for a replacement car, she says I have to take the car to the workshop. Go there
Master says replacement car will be handled by MA in service.
Back again..... Finally get keys for replacement car, go to car, car completely parked!
Back again, first question from the service employee Do you know the license plate of the car that prevents parking? (Without words) I have now repaired my car, after 9 weeks again. I can't judge how good the repair was. But all the fuss around it really doesn't work. If the repair time is estimated at 4 - 5 weeks, the garage should report that it will take longer, which can always happen, and offer a replacement car. And if you say that you will call back the next day, you should do so. I've been a Sigg customer for almost 10 years and my father for over twenty (he's seen it all too). We are now both considering letting the current leasing contracts expire, having the necessary services carried out and then choosing another dealership.
Yours sincerely

Elvis Schlintl

When I had a screw in the rear wheel on April 8, 2024, I went to the workshop in Donaustr. and was sent to Robert-Bosch-Str. by the very rude workshop master. Mr. Merkl helped me there in a very friendly and competent manner. My tire was changed and a new one was ordered. Unfortunately, I was not notified when the new one arrived. I was only able to make an appointment when I asked. I also experienced a lot of friendliness there. In particular, the lady on the phone found me the next possible appointment and was very friendly and competent. Changing the tires also went very smoothly.